CoreCodec/H.264 Codec "CoreAVC"

[AmbKosh]

I have just returned after spending 2 days with my parents and STILL have no software and ZERO response from BetaBoy and ZERO response to my raised tickets. ZERO emails. ZERO response from PayPal too.

OK. Then it seems I was more in luck than you, oddball. BetaBoy responded to my PMs in this forum in a timely manner. In my profile at CoreAccount I can see my purchase and see my download key. But I'm still not able to download the software, but I hope BetaBoy will fix this soon.

I agree, the ride could have been much more smooth, but I hope the software is worth the waiting.

[oddball]

No he did contact me in the a PM and debugged it as I was logging in apparently so could see what was going on. But still. 2 days to get that link working???

[Inventive Software]

Also bear in mind oddball, that he may not work on a Sunday...... so that's one day you can credit him for NOT working tirelessly just to get one customer his codec working. For all we know, he could have just taken a well-deserved rest. He's taken a lotta stick in this thread (mostly from you it has to be said), so IMO needs Sunday as a time-out, as the good Lord intended. However, he's also in the USA, so he won't start work till 1pm GMT at least (that's East Coast, West Coast add another couple hours).

EDIT: Did you actually request a refund from Betaboy as he said to do if you're having problems?

[Sharktooth]

All those problems wouldnt have happened if Core didnt add all those "restrictions" and useless accounting system.
I'll continue to believe in what i wrote here: http://forum.doom9.org/showpost.php?p=902416&postcount=2142
... and im glad i decided to wait and didnt buy the thing ...

[BetaBoy]

BetaBoy: My patience is almost exhausted ;)
Still waiting for my update email !

Ginsonic.... PM me the email addy you used you purchase it... thx

[AmbKosh]

BetaBoy: Any news regarding the broken "Download" links in the profile? Do you have an idea, when I will be able to download the software?

[Episodio1]

Why can't Betaboy send the software attached by email to the people having problems downloading it ??

[Sirber]

coz of activation. each installer is custom.
like if I send you mine it won't work.

[Episodio1]

Oh! I thought you entered a serial number and the installer would check it online.

[Shinigami-Sama]

All those problems wouldnt have happened if Core didnt add all those "restrictions" and useless accounting system.
I'll continue to believe in what i wrote here: http://forum.doom9.org/showpost.php?p=902416&postcount=2142
... and im glad i decided to wait and didnt buy the thing ...
this is why I never buy brand new software
I wait for all the fools to do all the growing pains for me :)
I dont have a problem with activation as long as it works

that said
I plan on buying this when I start to have time to make use of it
AKA summer+

[Romario]

My recommendation is to AVOID this company altogether. I don't care how great your codec is. If you have already paid and have difficulty getting your money back I will not blame you for finding a cracked version when it appears.

I sorry if some member find my attitude somewhat strange, but oddball is right, all the time. If CoreCodec company can't resolve minor bugs, then they deserve punishment (cracked version on Emule, for example).

[Sirber]

I was more expecting GPU support than DRM infection...

[Isochroma]

@BetaBoy: some thoughts on VMR9 and its colorspace clamping, particularly that it limits YUV output luma to 16-235. How does your DS filter get around this?

[foxyshadis]

Maybe the trouble here is that we need one of these for core... Valve Time (http://developer.valvesoftware.com/wiki/Valve_Time) ;)

[G_M_C]

What a sad, sad, turn of events. I was really looking forward to this release. I had my credit card ready to purchase this version. After reading this thread, the credit card is back in my wallet. Another lost sale due to unreasonable DRM.

Me too, but reading all the messages on in this thread has put me of immediatly. As will a lot of others after reading this thread, i suspect.

And the most rediculous side to it is that they'' ve got big problems with the DRM theirselves. Nobody in the entire world has been able to buy stuff from them for many day's now. If the argument is that DRM is implemented so that they hav better revenues, then please recaclulate that idea and include some weeks downtime (and NO SALE).

i think thats all we every going to get from corecodec: no comments on the messed up activation.

i honestly need to say that the minute a hacked version appears on the net i will use it. man, i payed for this an am not able to use it correctly.

When reading further i even realised that CC chose to ignore their users. The lack of support added to my resolve/conclusion NOT TO ADVISE HIS SOFTWARE to anyone who asks about it (at work); Let allone use it myself.

To anyone that is considering this product here is my story.

After Paypal confirmation I was redirected to the registration page. After registering nothing happened except the entry fields were cleared. No confirmation of successful registration no email no NOTHING.

When trying to login into my account it says invalid user or wrong password. When trying to register it says this email address is in use.

This was on the day when v. 1.2 was released. I fired off a few emails explain the situation. The reply was that they had a browser failure and try to login again.

HELLO I can't because I have no valid account. SO again email to explain my situation. I received detailed information on how to log in and click on the download link. The density of CoreAVC support is unsurpassed.

Further explanation and repeat explanation from past email correspondence. This time instructions of a differentkind of login AND click on the link that we send you informing you of the update.

HELLO I am a first time user with version 1.2 Since the day of the release of v 1.2 I have gotten no further with CoreAVC support then a login page that tells me of invalid user registration details.

To all those that post here the BS about CoreAVC being a small company and so forth, they are a business and as a business if they make the decision to implement a disatrous activation scheme for a $15 codec, then they deserve everything that comes with that business decision. They are not in the handout business and if you pay for a product you expect service or the product itself not a long line of excuses and explanations.

Never in my live had I have to deal with such incompetent support that can't get a disastrous roll out fixed.

Off Soapbox and still waiting to download what I paid for almost a week ago.

EDIT:
Just caught up with the posts here and just realized that the problems have just begun with running this piece of software on different partitions or machines. NOT FOR ME Paypal dispute must be escalated to PayPal claim to get your money back. And I will also buy the CPU horsepower to handle the decoding.

Add to my arguments/opinions above the clear fact that customer support that seems worse than that of many othe companies (even Microsoft has a far superiour customer support it seems).

Then the equation is easily made; This software might be good, but the company that sells it makes the software, in this form, to be avoided imho.

I wouldn't be at al surprised if the numer of pirated versions going around will rise steeply ....

Even cheaper here in the good ol' United Kingdom! £1 = $1.89!!! So it's around £8 for me! :D:D:D:D:D:D

I live in Europe too, but i dont like beeing screwed for a mere 8 euro's .... try paying that in Amsterdam's red light district :D

[HookedOnTV]

Is the Vista version available yet?

[Chainmax]

I take it an agreement was never reached to include CoreAVC in XMBC?

[Seb.26]

I take it an agreement was never reached to include CoreAVC in XMBC?
Have you try to add it to the codec list ? ... it's a pure directshow filter ... it could work fine ... ;)

But you will have a problem with activation procedure ... hard to do on classic PC, imagine on xbox ... lol ... try v1.1 or an old one ...

[PS: how funny this thread is ... ]

[Malow]

...but as it stands now, i rather buy a $3000 CPU just to decode with ffmpeg.

i guess a more power CPU and ffdshow will be my savior. i prefer to spend my money donating to help their development... i guess i will have more support... and less "silent"... :o

[blubberbirne]

@ Betaboy

Today i installed Windows new. And now i get the folling error....

http://img374.imageshack.us/img374/7294/whatsp8.jpg

[Hans Ohlo]

@ Betaboy

Today i installed Windows new. And now i get the folling error....

http://img374.imageshack.us/img374/7294/whatsp8.jpg
welcome to tha f***ing party!
this is the activation acting up. everytime you change something on your system (i mean installing another os) you will have to contact corecodec and try to convince them that you do not want to install coreavc on another computer.

sick, sad world...

[Romario]

Sad, sad, sad... Very sad, I must say.

I looking forward for BetaBoy answer. If he thinks that DRM infection will stay, he is wrong.

Guys like viodentia will find the way to aviod that STUPID activation.

[clsid]

CoreCodec should just release the source code and add a paypal donate button. That would mean zero complaints, no licensing costs and lots of income.

[bob0r]

But it would make Bill Gates cry.

[ChronoCross]

Sad, sad, sad... Very sad, I must say.

I looking forward for BetaBoy answer. If he thinks that DRM infection will stay, he is wrong.

Guys like viodentia will find the way to aviod that STUPID activation.

If you think a few whiney little forum posters is going to get rid of their activation (it's not DRM) your sadly mistaken. you did not buy a volume license to install it anywhere you like. You bought a single system license for your $20.

Sure this new system has bugs. Did you honestly think that it would run perfectly? For most it has, it only took me about 17 seconds to create an account, login, download, and install it. They will work them out and the activation will work nicely.

You know what the worst thing about you guys is? The fact that your actually encouraging pirates to pirate it and say that you will use it because it is DRM free. Isn't the whole point of this forum to support fair use and NOT Pirating of software. If you don't want to use their activation then don't update. It's as simple as that. Just because you don't like activation does not give you the right to circumvent their activation.

@b0b0r
God man I know you already have a PC with 2 cores that run ridiculously fast and if my single core machine can run BBC HD clips at full speed with only 70% usage do you really need to bitch about not having a full 4 cores?

@sharktooth
I can't believe your so worried about this activation scheme. One would have thought that you would be able to see past this. As I mentioned before you bought it as a single license. The key is that all you have to do is contact corecodec, tell them why you need a new activation and since most people will have legit reasons BAM you get another activation. It's not like they don't have a system in place for you to get it. You can still so what you like it may just take a few more minutes than you would have liked.

@Haali and Betaboy
This release is well worth the wait as it fixes a majority of the issues we saw with the last release. The TS splitter fixes work wonders.

@everyone who filed a paypal complaint
Enjoy buying another $500 worth of hardware for being impatient fools. Anyone who has had a real job (not the mcdonalds that most of you probably work at) will understand the pure number of emails that a company can get on a daily basis. Them being a small company it can take time. The typical turnaround time for most emails is 3-5 days in most companies and they have a good number of people simply working on support.

Everyone Just needs to STFU and move all your complaints to their private email and work out the problem with their staff. That is the only way it's going to get solved.

[Disabled]

I take it an agreement was never reached to include CoreAVC in XMBC?
I dropped having hopes for that (one of the main reasons I supported Core in the first place) since they mentioned activation the first time long time ago.
CoreCodec should just release the source code and add a paypal donate button. That would mean zero complaints, no licensing costs and lots of income.

I would still like to have an officially licenced copy of it, with all royalties payed (that 50ct or what), like I would like to see someone licencing Xvid and such.
I would gladly donate another 20$ if they would OS CoreAVC, but I think the overall income would be less than they get now. I can understand them going CS, but they should do in in a reasonable way and not piss of their loyal customers.

[BetaBoy]

Thanx everyone for their patience...All issues with the Core Account system has been fixed... Users that have had an issue can now login and redownload the installer. Note: We will still have to do some registrations manually and reset some downloads... but we are now moving to send out email notifications next.

The installers now support Vista and notify the user that online actication is occuring so that they can cancel it if they wish.

Haali found a deadlock issue that was fixed and we are now fixing the reported deinterlacing issues... after that it is GPU time ;-)

[JohnnyFu]

Good news, i´m glad that the situation is under control again.

OT: So after all the trouble it´s time for a little party i guess.
Everyone with download and update issues receives reperation in terms of:

A sexy time with Betaboy !!
http://home.arcor.de/johnnyfu/screen_shots/betaboy.jpg:D :D :D

[BetaBoy]

Moo... bring on the dancing monkeys!

I do want to touch on something that if many of the readers of this thread may remember me saying..... We do plan to Open Source CoreAVC at some point next year. No details on that for now.. but alot has to do with tie-ins for our plans on BetaPlayer and CorePlayer.

[Malow]

and the trial???????... no donut for me? :(

o well, at least tell me wen u fix the interlacing issue... again... :rolleyes:

[Ginsonic]

but we are now moving to send out email notifications next

You bring new hope to me.......

[Disabled]

Moo... bring on the dancing monkeys!

I do want to touch on something that if many of the readers of this thread may remember me saying..... We do plan to Open Source CoreAVC at some point next year. No details on that for now.. but alot has to do with tie-ins for our plans on BetaPlayer and CorePlayer.

That sounds fantastic, but I don't see that fit into the strict licence agreements the IP holders force on you and such.
By the way, I still hate activation, so please help me understand why you do it and what they exactly force on you. And please tell me how it locks to my windows copy, IE do you transfer the serial or a hash of it or what?

[Dregelmyller]

***********
but we are now moving to send out email notifications next.
**********


Does that mean we who have not rechived any code will get one ? :D

[Ginsonic]

Does that mean we who have not rechived any code will get one ?
Let us hope so ;) !

[bob0r]

@ChronoCross

My "fast" Intel D930 can NOT decode a BBC-HD 1080MBAFF clip, using deblocking and deinterlacing.
Only with cyberlink GPU support it can, but we all know cyberlink turns off deblocking, so thats the same as CoreAVC.

ffmpeg: deblocking/deinterlacing, but 1 threads
cyberlink: deinterlacing/multiple threads (gpu support), but no deblocking.
coreavc: deblocking,(limited, 2) threads, but no deinterlacing.

CoreAVC should leave the amaturism to me, and start being professionals themself.
And you can never make me stop complaining, whining or limit my voice(typing) in any way, i am dutch, we can't help ourselfs. Freedom is a bitch :cool:


@BetaBoy
I show you again:
Get deinterlacing to work on this: beyonce.at.the.bbc.1080mbaff.sample.ts (http://mirror05.x264.nl/public/force.php?file=./beyonce.at.the.bbc.1080mbaff.sample.ts) the best (and most horrible) interlaced sample i ever captured from BBC-HD,
and ill link-up to your activation system. (ill just be sure to put in my firewire pci card in first, just to be sure, hehehe)

[Jay Bee]

Thx for the sample, that's the first true interlaced AVC file I've seen on the net. And I confirm, it doesn't deinterlace.

[easy2Bcheesy]

So... I finally have a version of CoreAVC that won't crash my media PC whenever I press the "Stop" button.

The problem is that my media computer is not on my network, and as it is out of range of my WiFi router, it never will be either.

So I can't upgrade - unless I buy a phenomenally long RJ45 cable. Or completely dismantle my home theatre set-up.

I would email but in the past I've never got any response to any email sent to any CoreAVC email address (six emails in total to different addresses) nor a response on the Core Forums, so what's the point?

I've legitimately bought this product but cannot use it. The irony is of course, that I'd be quite happy using the older version - IF IT WORKED PROPERLY. As it is, it doesn't. There was no mention of online activation when I bought 1.1, and indeed there's not even a mention of it on the Upgrade email. If there was, at least I could have avoided buying it in the first place.

I can only hope that sanity prevails at some point in the future. In the meantime, if someone from CoreAVC would like to contact me and make amends (ie get this product I've paid money for to actually WORK), some small measure of faith may be restored in the company.

[tomos]

@ChronoCross

My "fast" Intel D930 can NOT decode a BBC-HD 1080MBAFF clip, using deblocking and deinterlacing.
Only with cyberlink GPU support it can, but we all know cyberlink turns off deblocking, so thats the same as CoreAVC.

ffmpeg: deblocking/deinterlacing, but 1 threads
cyberlink: deinterlacing/multiple threads (gpu support), but no deblocking.
coreavc: deblocking,(limited, 2) threads, but no deinterlacing.

CoreAVC should leave the amaturism to me, and start being professionals themself.
And you can never make me stop complaining, whining or limit my voice(typing) in any way, i am dutch, we can't help ourselfs. Freedom is a bitch :cool:


@BetaBoy
I show you again:
Get deinterlacing to work on this: beyonce.at.the.bbc.1080mbaff.sample.ts (http://mirror05.x264.nl/public/force.php?file=./beyonce.at.the.bbc.1080mbaff.sample.ts) the best (and most horrible) interlaced sample i ever captured from BBC-HD,
and ill link-up to your activation system. (ill just be sure to put in my firewire pci card in first, just to be sure, hehehe)

i havent tried the decblocking option in coreavc but i had left the deinterlacing off and saw horrible blurs during this clip (the waving arms bit - horrible!)

i turned deinterlacing on and thats gone now. it definetely worked for me - at least as far as this clip goes anyway.

even tried directshowsource and can see the diff big time in vdub. no way this doesnt deinterlace

[Jay Bee]

Had a closer look:

software mode: no deinterlacing.
software double fps: no deinterlacing.
directshow: deinterlacing but only 25 fps instead of 50.

[bob0r]

Yup, its already confirmed by BetaBoy and the core men, i am just saying, that sample should work before i upgrade to activation.

[BetaBoy]

As stated we are working on the deinterlacing issue.... we also dont want to break compliance with other encoders (I'll work on that).

[oddball]

Thanx everyone for their patience...All issues with the Core Account system has been fixed... Users that have had an issue can now login and redownload the installer. Note: We will still have to do some registrations manually and reset some downloads... but we are now moving to send out email notifications next.

The installers now support Vista and notify the user that online actication is occuring so that they can cancel it if they wish.

Haali found a deadlock issue that was fixed and we are now fixing the reported deinterlacing issues... after that it is GPU time ;-)

OK

"Error 10941."

Expecting an email soon. I will cancel my PayPal dispute just as soon as I recieve the software and have it installed.

[sillKotscha]

Expecting an email soon. I will cancel my PayPal dispute just as soon as I recieve the software and have it installed.

you're clearly a customer every shop owner/ company wishes to have...

you won't never get a platinum customer card from my company if I had such cards to offer :sly:

[oddball]

you're clearly a customer every shop owner/ company wishes to have...

you won't never get a platinum customer card from my company if I had such cards to offer :sly:

Bitchy.

[pankov]

Had a closer look:

software mode: no deinterlacing.
software double fps: no deinterlacing.
directshow: deinterlacing but only 25 fps instead of 50.
I'm 99% sure that on my machine it's beeing deinterlaced ... at least the difference from all deinterlace modes and "no deinterlacing" is enormous. I can provide some screenshots if needed.
I'm using CoreAVC Pro 1.1 with GeForce 6600 video card with Forceware 84.21 drivers (as the newer ones are bugy).

[JohnnyFu]

beyonce.at.the.bbc.1080mbaff.sample.ts Software-Deinterlacing works fine for me. Klick Screenshots below.
CoreAVC 1.2.0.0 Pro

Software-Deinterlacing
http://home.arcor.de/johnnyfu/screen_shots/beyonce.at.the.bbc.1080mbaff.sample-software-deinterlacing_thumb.png (http://home.arcor.de/johnnyfu/screen_shots/beyonce.at.the.bbc.1080mbaff.sample-software-deinterlacing.png)
No-Deinterlacing
http://home.arcor.de/johnnyfu/screen_shots/beyonce.at.the.bbc.1080mbaff.sample-no-deinterlacing_thumb.png (http://home.arcor.de/johnnyfu/screen_shots/beyonce.at.the.bbc.1080mbaff.sample-no-deinterlacing.png)

[bob0r]

Not the same frames :p

But cool if it works, i thought betaboy himself (well he did again) said deinterlacing didn't work, i guess on some other interlaced type video.

[Ginsonic]

betaboy: Still no update email. When do You think, You will be able to send them out ?

[DeepBeepMeep]

As stated we are working on the deinterlacing issue.... we also dont want to break compliance with other encoders (I'll work on that).


If you want to make a few people happy and relieve part the tension surrounding this release, you might consider doing these small fixes / additions:
- fix the black level set at a wrong level for some streams (PAFF?)
- fix the reported problem with the Elecard / .x264 muxed streams
- make CoreAVC compatible with Cyberlink (PowerDVD) demuxer. Although Haali filter is getting better and better, it still have some issues with quite a few streams that are broadcasted which doesn"t seem to be the case for Cyberlink.

The sooner you will release a fixed version, the sooner people are likely to forget about their bad experience :). It would add anyway selling points to your product.

[fenomeno83]

I can't pay coreavc with my postepay(registered to paypal!!)!!.It is stupid why with my postepay I buy on ebay!!!Excuse me,but now I will attend a cracked version on emule!!!