View Full Version : AMD, Intel and Nvidia driver issues and last recommended version
mclingo
15th December 2019, 00:48
gave up on my RX 5700, just too unstable, as well as the EVR and HDR issues I was getting system hangs which are too dangerous for my server with 10 disks in it, in the process of putting my RX580 back in.
Klaus1189
15th December 2019, 11:31
#802
Thank you for the info. I added it to the first post. This thread needs guys like you, who feed me with info ;)
I never got system hangs with my 5700 XT, perhaps a faulty gfx card?
huhn
15th December 2019, 13:24
BSOD are rare compared to driver crashes but they have been reported in a comparable very high quantity with the RX 5700 XT compared to other cards.
you find everything about every card so it matter a lot how many cards are out there compared to the report numbers.
most issue with RC 5700 series cards that are reported not effecting every user are high refreshrate related. for example up to this day freesync with 240 hz screen is faulty they had this added in the driver notes as an issue but never show it under fixed issues...
just as a reminder i can't use my card at all with out the driver been crashing every 10-15 mins when used for 4 months the current driver is the first one i could use the card at all.
oldpainlesskodi
15th December 2019, 13:31
I wonder if Madshi will be able to look at the AMD HDR API at some point? I get massively different saturation levels on the AMD API vs the OS HDR, its like the AMD API switches into HDR mode, but doesn't trigger BT2020 mode.
huhn
15th December 2019, 13:46
AGS changed a lot with newer version you can not simply upgrade it so that means more work.
DMU
15th December 2019, 14:00
AGS changed a lot with newer version you can not simply upgrade it so that means more work.
AGS has changed a lot, but it looks like the old issues remain (https://github.com/GPUOpen-LibrariesAndSDKs/AGS_SDK/issues/30).
QBhd
15th December 2019, 15:13
I wonder if Madshi will be able to look at the AMD HDR API at some point? I get massively different saturation levels on the AMD API vs the OS HDR, its like the AMD API switches into HDR mode, but doesn't trigger BT2020 mode.
Why do most of you think OS HDR is accurate? Do you really think Windows is doing everything right? I tried OS HDR and colors looked over saturated. Like when you feed an OLED SDR and have the color gamut set to wide instead of auto.
I think to many fall into the "vivid" color trap.
QB
DMU
15th December 2019, 15:39
Why do most of you think OS HDR is accurate? Do you really think Windows is doing everything right? I tried OS HDR and colors looked over saturated. Like when you feed an OLED SDR and have the color gamut set to wide instead of auto.
I think to many fall into the "vivid" color trap.
QB
To check which of us are trapped, you or we, get comparison photos from you, such as these (https://drive.google.com/open?id=1E_uOjnrY02XJa9dL61zLLalse9jTi_cY).
Video. (https://drive.google.com/open?id=1LxLYkyO74BCagXQqEF2UzkkRkq3hY3Ua)
oldpainlesskodi
15th December 2019, 15:55
Why do most of you think OS HDR is accurate? Do you really think Windows is doing everything right? I tried OS HDR and colors looked over saturated. Like when you feed an OLED SDR and have the color gamut set to wide instead of auto.
I think to many fall into the "vivid" color trap.
QB
i think you may have misunderstood what I said, as I didn't mention accuracy (that's a whole different topic), I said very different.
My display has 2 different colour modes - 1 is Auto (detect and display the incoming signal as is), the other Native (expand the incoming signal to the display). Using the AMD API, if I set auto, its very very under saturated, so I have to use Native to map to colour space to the set, otherwise the colours are flat.
With the OS HDR API, Auto (what looks like to me) displays the correct BT2020 signal, and looks very vibrant, but now if I select Native, it's under saturated.
Hope the above makes sense, as clearly there is a big difference, that should not be there.
EDIT - DMU made my point for me.
mclingo
15th December 2019, 16:12
that does make a lot of sense, so what you are saying is that you can correct the undersaturation with the 5700 card by selecting native on your TV, whcih model is this mate?
mclingo
15th December 2019, 16:14
qbhd, can you let us know:
Windows Version
AMD driver Version
MADVR version + HDR version
LAV version
Media player used
HDMI port used on TV and type (bluray/PC etc)
full processing chain from PC to TV
oldpainlesskodi
15th December 2019, 16:22
that does make a lot of sense, so what you are saying is that you can correct the undersaturation with the 5700 card by selecting native on your TV, whcih model is this mate?
As in my sig - Samsung UE55KS8000
mclingo
15th December 2019, 16:33
ok chears, just wanted to be sure, I thought it was a samsung, i'm now thinking I might put this card in my other PC with my MU8000 TV to see if switching to Native also fixes that, its only a 40inch though so isnt my daily driver.
DMU
15th December 2019, 17:14
i'm now thinking I might put this card in my other PC with my MU8000 TV to see if switching to Native also fixes that
It will not fix the issue. Native = BT.709 in this case.
mclingo
15th December 2019, 17:24
So, when playing HDR movie with MADVR output HDR to TV, Samsung TV owners with NAVI/ 5700 cards get this?
Samsung TV - OS HDR -colour space auto - correct colour space
samsung TV - OS HDR - colour space native - unsaturated
Samsung TV - ATI HDR - colour space auto - unsaturated
Samsung TV - ATI HDR - colour native - unsaturated
?
DMU
15th December 2019, 17:38
I am not the owner of the NAVI GPU, but I think so:
Samsung TV - OS HDR -colour space auto - correct colour space (DCI-P3)
Samsung TV - OS HDR - colour space native - correct colour space (DCI-P3)
Samsung TV - ATI HDR - colour space auto - unsaturated (BT.709)
Samsung TV - ATI HDR - colour native - unsaturated (BT.709)
mclingo
15th December 2019, 17:53
so there is no combination of settings on a samsung TV which makes colours unsaturated using OS HDR, its just AMD API, I just wanted to clarify that, there are a lot of variabbles here.
So we really need an answer back from QBHD about their setup, it make no sense unless he's not actually engaged HDR mode in MADVR and not realised this.
oldpainlesskodi
15th December 2019, 19:00
I am not the owner of the NAVI GPU, but I think so:
Samsung TV - OS HDR -colour space auto - correct colour space (DCI-P3)
Samsung TV - OS HDR - colour space native - correct colour space (DCI-P3)
Samsung TV - ATI HDR - colour space auto - unsaturated (BT.709)
Samsung TV - ATI HDR - colour native - unsaturated (BT.709)
No, below corrected -
Samsung TV - OS HDR -colour space auto - correct colour space
Samsung TV - ATI HDR - colour space auto - unsaturated (BT.709)
Samsung TV - ATI HDR - colour native - unsaturated (BT.709)
mclingo
15th December 2019, 19:12
what about OS HDR with native?
oldpainlesskodi
15th December 2019, 20:22
Still undersatuarted. I assume it needs the BT2020 flag from auto when using OS HDR - hope that makes sense.
DMU
15th December 2019, 20:48
Still undersatuarted.
This is because you are using older driver. With the new 19.12.2 and all OS updates, there are no more BT.2020 issue (https://drive.google.com/open?id=1qxpyw-UzKljUSquEqk0dRT8_OEme5lDQ) in the OS HDR mode.
mclingo
15th December 2019, 21:02
i had no OS hdr issues with any driver versions, only ati api
DMU
15th December 2019, 21:17
i had no OS hdr issues with any driver versions, only ati api
This issue is not permanent. This is a phantom issue. In my screenshot there is an issue and not with the same driver and the same OS.
mclingo
15th December 2019, 21:24
ok, I dont normally use OS HDR anyway so lets put that to one side for now, this is getting confusing. Are you stating that AMD HDR API is currently working fine for you with certain driver versions?
DMU
15th December 2019, 22:23
No. I have never claimed this.
mclingo
15th December 2019, 23:12
can you clarify exactly what you are claiming then, your last two statments made little sense within the context if this conversation, either you have a problem or you dont, if you do have a problem, either you can defeat it by changing to a different driver or you cant?
oldpainlesskodi
16th December 2019, 07:55
I forgot to update my sig, I am on the latest driver (sig updated), in short, what I get is this:
Samsung TV - OS HDR -colour space auto - correct colour space, as in it puts the set into BT2020 mode.
Samsung TV - OS HDR - colour space native - incorrect - undersatuated.
Samsung TV - ATI HDR - colour space auto - unsaturated
Samsung TV - ATI HDR - colour native - better than auto, as the dispplay is trying to map the incoming signal to the displays native colour space.
Hope thats clear.
DMU
16th December 2019, 09:04
@mclingo
With the latest driver version, I can solve the problem of unsaturated colors using the OS HDR only.
@oldpainlesskodi
It is strange that you have a different results with NATIVE and AUTO, since these modes are identical for TV.
oldpainlesskodi
16th December 2019, 09:19
That may be true, but do, so who knows. What I do know is that the AMD API is delivering a very different image compared to the OS HDR toggle.
mclingo
16th December 2019, 13:32
yeah that all makes sense now, I was concerned there was a general issue with HDR but its clearly just AMD API isnt it.
Still complete silence from QBHD who claims to be having "no issues" - this is very odd.
oldpainlesskodi
16th December 2019, 13:43
If I am not mistaken, looks like reports are starting to surface on the AVS forum on the BT2020 issue with the AMD API.
mclingo
16th December 2019, 15:31
great, hoping MADSHI will finally pick this up and maybe put a workaround in maybe.
oldpainlesskodi
16th December 2019, 15:40
Its not an ideal solution, but even a Madr option for Madvr to trigger the OS HDR toggle on and off would be a workaround.
mclingo
16th December 2019, 16:47
you know what, i think that would be a good idea regardless off this issue as NVIDIA and AMD have broken their HDR switch on a number of occasions.
at least we're getting some traction on it now though, if MADSHI pics up on it he might have a contact at AMD like he does with NVIDIA.
chros
16th December 2019, 17:12
even a Madr option for Madvr to trigger the OS HDR toggle on and off would be a workaround.
Can't you toggle the OS HDR option via command line somehow? (I don't have it on the ancient 1607.) In that case you can do it with madvr, until it will be added.
oldpainlesskodi
16th December 2019, 17:13
I have no idea - will do a bit of digging
mclingo
16th December 2019, 18:01
this was posted a while back, its little app that toggles windows hdr on and off, very handy for this, you could addcit into a MADVR profile or just use it from a batch as part of your media player load etc.
https://1drv.ms/u/s!AgvFafeelEBij8B8NGNOQYG3-ANvQg?e=eOOt7q
I was going to use this but I found I preferred the MADVR HDR to SDR conversion better than windows HDR, bu then my card started hanging my system so I took it out for now.
mclingo
16th December 2019, 18:04
and if you prefer vbs scripts:
https://1drv.ms/u/s!AgvFafeelEBij8B95OIo_hKZQ2sJ-A?e=hYRqWR
oldpainlesskodi
16th December 2019, 18:10
Yeah, thanks for posting this, I've come across this, but I just cant get it to work reliable - keeps messing up.
EDIT - yeah, seen the scripts, and on win 10 1904.1 they jump straight to resize, rather than toggle HDR, if that makes sense.
But thanks again for posting/helping.
mclingo
16th December 2019, 18:27
yeah I had the same issue with the scripts but the toggle worked well for me, I setup a shortcut in autohotkey, you can trigger it while watching a movie in KODI DS but you need to then restart the movie.
The filter is a better option if you are using something like MPC-HC as you main driver as again you can toggle this using a hotkey, and you dont have to restart the movie, however I just couldnt get it to work with KODI DS, too complicated for me to setup.
https://1drv.ms/u/s!AgvFafeelEBij8B-glwqz6xSkbdyQQ?e=Nib73V
oldpainlesskodi
16th December 2019, 18:29
Ok thanks - will look into the hotkey option'trigger for the toggle option.
mclingo
19th December 2019, 16:30
Hi, can someone try 19.12.3 and let me know if either EVR or HDR BT2020 is fixed, i'm back on my RX 580 for now.
cheers :)
Fixed Issues
Game and boost clocks may be incorrectly reported for Radeon RX 5500 XT graphics products in Radeon Software.
Radeon Software Install may experience an error and fail to detect AMD graphics hardware when a certain WiFi adapter is enabled in the system.
Rocket League may crash or experience an application hang after performing a task switch.
A black screen may occur when Performance Metrics Overlay is open and changing game resolution.
After disabling Radeon Software Overlay users may still see the toast messages for the overlay shortcut while in fullscreen games.
Audio from custom scenes may continue to play after recording or streaming has been stopped.
Installer audio has been reduced as it was too loud on some system configurations.
Some users may be unable to select drop downs in graphics settings for Tessellation Mode.
Radeon ReLive may appear to be missing or not available to install on some system configurations with Hyper-V enabled.
Newly added game profiles may fail to enable the currently selected global graphics settings options in their profile.
Performing an auto update from web to Adrenalin 2020 Edition from Adrenalin 2019 Edition may fail with an error code.
Improved Radeon Chill experience when using a gaming mouse.
Switching between borderless and fullscreen in some games when Performance Overlay is enabled and Radeon FreeSync is enabled may cause stuttering.
MechWarrior 5: Mercenaries may experience black corruption near the bottom of the screen close to the player model.
Radeon Anti-Lag may fail to enable for DirectX 9 applications when enabled in the global graphics settings options.
Radeon Anti-Lag may fail to enable for Counter-Strike: Global Offensive.
The custom stream option may fail to present users with a url box to choose their endpoint.
DirectML Media Filters may fail to apply Upscale and Denoise when attempting to do both at the same time on one image.
Some Radeon FreeSync enabled displays may experience LFC intermittently enabling mid game causing poor performance or stutter.
A grey box may prevent users from setting custom hotkeys in the scene editor.
Performing Auto Tuning for graphics clocks on Radeon RX 5700 XT may result in an extremely high OC or unstable OC.
Some games may experience instability and screen loss or control loss when performing a task switch when the Gaming profile is set in Radeon Software which enables Radeon Enhanced Sync.
Radeon Image Sharpening may fail to enable in Star Wars Jedi: Fallen Order.
HDCP 2.2 enabled content may fail to play on some Radeon RX 500 series graphics products.
huhn
19th December 2019, 17:10
nope to DXVA2.
mclingo
19th December 2019, 17:13
thanks
:(
mclingo
21st December 2019, 14:03
i tried to generate some dicussion on the AVS HDR thread but there just arent enough people with 5700 cards, NVIDIA is still leading here, and with prices still being very high of this card this is unlikely to change. I only bought 5700 this time around because of AMDs continued support for 3D.
mclingo
21st December 2019, 14:29
i've also logged as bug / request on madvr to see if madshi can do anything.
mclingo
23rd December 2019, 15:48
getting no traction at all with this HDR BT2020 issue on the 5700 series cards, was hoping MADSHI would pick it up but nothing from him yet. Nothing from AMD either, getting pretty cheesed off having a £350 card sat in a box doing nothing. I'll give it another week and then shove it on ebay.
oldpainlesskodi
23rd December 2019, 16:26
I'll admit its a pain right now having to use the windows HDR toggle, but, lets hope either Madshi or AMD pick this up.
chros
23rd December 2019, 16:40
I'll give it another week and then shove it on ebay.
I'm certain that nothing will happen (not just) in a week, so you can post it *before* Xmas! :D
mclingo
23rd December 2019, 17:40
Alexkrals filter works really well in MPC-HC, I just couldnt get it to work in KODI DS which would have been my ideal solution, I'm sure it was user error though, there are no numpty proof clear instructions anywhere to add a filter into KODI DS and then set it up, I spent a couple of hours trying to figure it out and gave up :)
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