Japanese subtitles- Samsung TV built-in media player

[Sh4d3]

Hello All,

I'm really new to this so please bear with me...I've searched all over this forum looking for a solution to my problem but couldn't find anything that matches the problem I'm having, so please excuse my ignorance if I've missed something. Here's my problem; I have a few American Blu-ray movies with Japanese subtites. I have a Samsung 32 inch LED TV (model UN32C4000) which supports many video and audio file formats including .avi, .mp3 .mp4, .mkv, etc. As well as various string-based subtitle formats like .sub and .srt. I was able to successfully create a copy I-Robot using a single .sup file with Japanese subtitles, but for some reason it is permanent both on my PC and when playing it on the TV with no way to turn it off on either system. I've also recently created copy of Avatar with three selectable subtitles (Japanese, English and Japanese again). Now while the three selectable subtitle streams are displayed correctly on the PC, none of them seem to work at all on the TV. Why is this? Again, in both instances, I supplied .sup files to Ripbot264 for subtitles. What am I doing wrong? Any help would be greatly appreciated.

[Oleg Rode]

I was able to successfully create a copy I-Robot using a single .sup file with Japanese subtitles, but for some reason it is permanent both on my PC and when playing it on the TV with no way to turn it off on either system.
It's strange though. Are you sure you didn't hardsubbed subs into a video stream?
Now while the three selectable subtitle streams are displayed correctly on the PC, none of them seem to work at all on the TV. Why is this?
Looks like your TV doesn't support multiple subtitle streams in a file. Does it work fine with a one subtitle stream?

Sorry for my English.

[Sh4d3]

I think I may have hard subbed it with I-robot. No it doesn't work even with just one subtitle stream. Now I did figure out something concerning Avatar's subtitles....I used SupRip to convert the English .sup subtitle (just the forced subs) to .srt with the same name and in the same older as the .mkv file. Then ran it again on the TV and the subs worked. Only issue I though, which really isn't a bid deal is that I'll loose the original font used for the Navi dialog. I also still need to try loading another .srt to see if indeed the TV will support multiple subtitle files. We'll see how that goes. But at least I know now that the subtitles will work with separate .srt files.

[Chetwood]

So why not convert to VobSub with BDSup2sub to keep the original font?

[Sh4d3]

Thanks for the suggestion. I'll give that a try.

[Oleg Rode]

So why not convert to VobSub with BDSup2sub to keep the original font?

I have a Samsung 32 inch LED TV (model UN32C4000) which supports ... various string-based subtitle formats like .sub and .srt.
This.

[Sh4d3]

I was able to create a new .sup file from the original, keeping just the forced captions. I then muxed the new .sup file with the Avatar.mkv file using mkvmerge. And it works fine on the computer...but alas, the TV coughs an error message stating "Not supported file format". This same file would play back just fine on the TV without the subtitle track. Take a look at the media info. First one plays back on the TV. The second one does not. The only difference between the two is the second one has the subtitle track included.


Without subtitle:
General
Unique ID : 89521651956673811596801958572531614171 (0x43593E3664086459ABA133EDFB0381DB)
Complete name : C:\Users\Studio\Documents\HandBrake Output\Avatar.mkv
Format : Matroska
File size : 9.76 GiB
Duration : 2h 41mn
Overall bit rate : 8 645 Kbps
Writing application : HandBrake 4008svn
Writing library : libmkv 0.6.4.2

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 41mn
Nominal bit rate : 8 000 Kbps
Width : 1 916 pixels
Height : 1 078 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.162
Writing library : x264 core 115
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=8
/ psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=32 /
chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 /
threads=9 / sliced_threads=0 / nr=0 / decimate=1 /
interlaced=0 / bluray_compat=0 / constrained_intra=0 /
bframes=3 / b_pyramid=1 / b_adapt=2 / b_bias=0 /
direct=1 / weightb=0 / open_gop=0 / weightp=2 /
keyint=240 / keyint_min=24 / scenecut=40 /
intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 /
bitrate=8000 / ratetol=1.0 / qcomp=0.60 / qpmin=3 /
qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 /
ip_ratio=1.40 / aq=1:1.00
Language : English
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 2h 41mn
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English

Menu
00:00:00.000 : Chapter 1
00:06:17.960 : Chapter 2
00:07:53.597 : Chapter 3
00:12:04.890 : Chapter 4
00:14:00.463 : Chapter 5
00:20:00.573 : Chapter 6
00:24:00.229 : Chapter 7
00:26:53.276 : Chapter 8
00:31:41.898 : Chapter 9
00:33:33.426 : Chapter 10
00:35:43.848 : Chapter 11
00:43:31.856 : Chapter 12
00:49:23.624 : Chapter 13
00:54:29.972 : Chapter 14
00:59:56.047 : Chapter 15
01:05:10.194 : Chapter 16
01:11:36.413 : Chapter 17
01:15:11.002 : Chapter 18
01:20:29.111 : Chapter 19
01:24:41.905 : Chapter 20
01:36:04.795 : Chapter 21
01:37:55.781 : Chapter 22
01:44:33.094 : Chapter 23
01:48:15.483 : Chapter 24
01:53:53.862 : Chapter 25
01:55:32.878 : Chapter 26
01:58:38.813 : Chapter 27
02:02:05.561 : Chapter 28
02:05:33.852 : Chapter 29
02:10:01.828 : Chapter 30
02:16:07.276 : Chapter 31
02:19:50.833 : Chapter 32
02:25:50.317 : Chapter 33
02:31:14.056 : Chapter 34
02:35:05.287 : Chapter 35



With subtitle:
General
Unique ID : 213908673513825400590721818036141647421 (0xA0ED4FDD29F3B3A0A46C19589829663D)
Complete name : E:\BD Rip\RED_BIRD_2D_F6\SUBS\Avatar.mkv
Format : Matroska
File size : 9.76 GiB
Duration : 2h 41mn
Overall bit rate : 8 641 Kbps
Encoded date : UTC 2011-06-17 06:58:06
Writing application : mkvmerge v4.8.0 ('I Got The...') built on May 24 2011 03:12:58
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Muxing mode : Header stripping
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 41mn
Nominal bit rate : 8 000 Kbps
Width : 1 916 pixels
Height : 1 078 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.162
Writing library : x264 core 115
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=8/
psy=1 /psy_rd=1.00:0.00 / mixed_ref=0 / me_range=32 /
chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 /
deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 /
threads=9 / sliced_threads=0 / nr=0 / decimate=1 /
interlaced=0 / bluray_compat=0 / constrained_intra=0 /
bframes=3 / b_pyramid=1 / b_adapt=2 / b_bias=0 /
direct=1 / weightb=0 / open_gop=0 / weightp=2 /
keyint=240 / keyint_min=24 / scenecut=40 /
intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 /
bitrate=8000 / ratetol=1.0 / qcomp=0.60 / qpmin=3 /
qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 /
ip_ratio=1.40 / aq=1:1.00
Language : English
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 2h 41mn
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English

Text
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Title : Subtitle
Language : English

Menu
00:00:00.000 : en:Chapter 1
00:06:17.960 : en:Chapter 2
00:07:53.597 : en:Chapter 3
00:12:04.890 : en:Chapter 4
00:14:00.463 : en:Chapter 5
00:20:00.573 : en:Chapter 6
00:24:00.229 : en:Chapter 7
00:26:53.276 : en:Chapter 8
00:31:41.898 : en:Chapter 9
00:33:33.426 : en:Chapter 10
00:35:43.848 : en:Chapter 11
00:43:31.856 : en:Chapter 12
00:49:23.624 : en:Chapter 13
00:54:29.972 : en:Chapter 14
00:59:56.047 : en:Chapter 15
01:05:10.194 : en:Chapter 16
01:11:36.413 : en:Chapter 17
01:15:11.002 : en:Chapter 18
01:20:29.111 : en:Chapter 19
01:24:41.905 : en:Chapter 20
01:36:04.795 : en:Chapter 21
01:37:55.781 : en:Chapter 22
01:44:33.094 : en:Chapter 23
01:48:15.483 : en:Chapter 24
01:53:53.862 : en:Chapter 25
01:55:32.878 : en:Chapter 26
01:58:38.813 : en:Chapter 27
02:02:05.561 : en:Chapter 28
02:05:33.852 : en:Chapter 29
02:10:01.828 : en:Chapter 30
02:16:07.276 : en:Chapter 31
02:19:50.833 : en:Chapter 32
02:25:50.317 : en:Chapter 33
02:31:14.056 : en:Chapter 34
02:35:05.287 : en:Chapter 35

[sneaker_ger]

Disable header removal compression in mkvmerge GUI's options, then re-open and remux. Whether your TV actually supports embbed pgs subtitles is a whole different question, though.

[Chetwood]

Some standalones also playback bitmap subs even if not mentioned in the manual. Also you could try external subs instead of muxed ones.

[Sh4d3]

@sneaker_ger: Looks like you were correct on both accounts. After disabling header removal compression, the movie played back fine. But, the embedded PGS subtitle track was a no go. Works perfectly in WMP though.

@Chetwood: I have another batch queing up as I'm writing this. Using RipBot264, I loaded up the new .sup file under picture properties for a permanent subtitle which automatically got converted to .sub format. Keeping my fingers crossed :)

[Sh4d3]

It worked! Thank you all for the help.