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Old 5th January 2021, 11:11   #1  |  Link
neil wilkes
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DTS-HD MAS encoder has stopped working....why?

Someone please help?
My legally purchased and supposedly perpetually licensed DTS-HD MAS encoder suite has stopped working, and I am not the only person this is happening to.
Error log attached, and it is saying there is a 'configuration file error'.
NOTHING has changed except the calendar year - Windows 7 Pro, same version of Java.
A friend has the same issue on Windows 10 so it is not the OS.

Anyone got any ideas, please?
Attached Files
File Type: txt DTSENC.dtshd_log.txt (2.2 KB, 412 views)
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Old 5th January 2021, 11:41   #2  |  Link
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hi,

have you reported this to DTS?

regards,
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Old 5th January 2021, 12:31   #3  |  Link
jlw_4049
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Quote:
Originally Posted by neil wilkes View Post
Someone please help?

My legally purchased and supposedly perpetually licensed DTS-HD MAS encoder suite has stopped working, and I am not the only person this is happening to.

Error log attached, and it is saying there is a 'configuration file error'.

NOTHING has changed except the calendar year - Windows 7 Pro, same version of Java.

A friend has the same issue on Windows 10 so it is not the OS.



Anyone got any ideas, please?
This can only be fixed by the DTS encoder developers

Sent from my SM-G986U1 using Tapatalk
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Old 5th January 2021, 16:18   #4  |  Link
filler56789
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According to Google,

"Error 8018 – Encoder: Initialization – invalid configuration file" is listed on the user manual of the g*dd@mn software...

As everybody knows,
error messages very-often do not mean what they say.
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Old 5th January 2021, 20:06   #5  |  Link
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Maybe it doesn't like the new year...
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Old 5th January 2021, 21:48   #6  |  Link
filler56789
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Quote:
Originally Posted by neil wilkes
NOTHING has changed except the calendar year
Quote:
Originally Posted by jpsdr View Post
Maybe it doesn't like the new year...
Yeah, the Y2K20 bug... OR design flaw, who knows?

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Originally Posted by jlw_4049
This can only be fixed by the DTS encoder developers
That's it, DTS Inc. must be pestered...
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Old 5th January 2021, 22:03   #7  |  Link
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Change the date rolling back the year, maybe you'll have a surprise...
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Old 5th January 2021, 23:47   #8  |  Link
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Originally Posted by jpsdr View Post
Change the date rolling back the year, maybe you'll have a surprise...
No surprise at all
— been there, done that, confirmed that it works.
But it's just a workaround (and a very-annoying one), not a solution :-/
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Old 6th January 2021, 10:36   #9  |  Link
neil wilkes
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Yes, I did go back to DTS for support, and as I explained to them in the follow-up this encoder cost me a lot of money at the time.
But I am getting ahead of myself:
They replied telling me that this is no longer supported, and told me I could buy an upgrade to the (Mac only) DTS-X encoder.
I guess you can imagine my response to that.
To say I was not exactly impressed would be an understatement but the long & short of it is that I got a free DTS-X encoder from them, so anybody with the same issue as me should absolutely write to DTS support.
The approach I used was that I had paid a lot of money in good faith for a perpetual license, and who was going to pay for the 'upgrade' please & that IMO the least they could do would be to provide me with a free one.
To my complete surprise, this is what then happened and was waiting in my in-box this morning - and I will redeem the iLOK code shortly, in case they cancel it after reading this thread (which is extremely unlikely I admit).

So anybody who has a license for this that has stopped working should absolutely get onto DTS - PM me and I will be more than happy to give you the exact wording I used that got results for me.
The 'gotcha' is that you will need a bloody expensive dongle (a MacBook) to make it run though.
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Old 6th January 2021, 11:23   #10  |  Link
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Quote:
Originally Posted by neil wilkes View Post
They replied telling me that this is no longer supported, and told me I could buy an upgrade to the (Mac only) DTS-X encoder.


Now it's impossible to determine whether the problem is a bug (past) + laziness (present) or a time-bomb, oooops, an intentional design flaw, I mean.
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Old 7th January 2021, 09:40   #11  |  Link
neil wilkes
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Quote:
Originally Posted by filler56789 View Post


Now it's impossible to determine whether the problem is a bug (past) + laziness (present) or a time-bomb, oooops, an intentional design flaw, I mean.
Possibly.
My friend does not run a DAW - just an authoring business, so he has tried resetting the system clock and that works in version 2.0 of the encoder. Versions 2.5 & 2.6 are now stuck in 'pending', which is a different issue altogether.

Reading between the lines, this is a time bomb. We have also started to see one version of Steinberg's WaveLab time out on a permanent license as well - I cannot remember if it is v6 or v7, and from memory it is v6 that is timed out now.
So much for spending hard earned money on permanent licenses!!
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Old 7th January 2021, 15:04   #12  |  Link
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Quote:
Originally Posted by neil wilkes View Post
......
Reading between the lines, this is a time bomb.
Something like this:

The DTS:X Encoder Suite is the successor to DTS-HD Master Audio Suite...

blah-blah-blah...

Existing owners of DTS Master Audio Suite are entitled to a special upgrade discount. Contact us at info at scenarist dot com for more information on this exclusive offer.


source: https://www.scenarist.com/dts-x-encoder-landing/

Quote:
So much for spending hard earned money on permanent licenses!!
Then the users of the DTS:X encoder suite should check whether the new software is time-bombed too :-/

Last edited by filler56789; 7th January 2021 at 15:22. Reason: update
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Old 7th January 2021, 19:26   #13  |  Link
SeeMoreDigital
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I wonder what the logic is behind releasing the DTS-X Encoder Suite for Mac OS's only?
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Old 11th January 2021, 07:59   #14  |  Link
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Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one.

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...

Alternate link, should last longer...
https://www.dropbox.com/s/s1mtj6dhn5...Queue.exe?dl=0

Last edited by rik1138; 16th January 2021 at 23:09.
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Old 11th January 2021, 15:41   #15  |  Link
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Quote:
Originally Posted by rik1138 View Post
There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...
&&

Quote:
Download link will only be active for a week. Not sure if it's cool to attach it directly to the forum post...
https://we.tl/t-BDhKAPd5Ei
The maximum filesize for the attachments is 200 KB,
regardless of their "coolness" (or lack of) :-/

Last edited by filler56789; 11th January 2021 at 15:42. Reason: edit
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Old 13th January 2021, 03:00   #16  |  Link
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Quote:
I wonder what the logic is behind releasing the DTS-X Encoder Suite for Mac OS's only?
A dozen years ago the very popular DAW Logic Audio until version 5.something had been compiled for Windows and Mac.
Any musician, producer, hobbyist, who had bought Logic had the free choice to run it on one or the other hardware.
This changed. Money changed hands, and the cutoff began.
From the very next version Logic 6 was only compiled for Mac.
I was wondering why, my brother (musician) too, and then we had to acknowledge that this move
had forced the complete Logic userbase worldwide into buying exclusively Macs for the coming decades.
A very long lever continuing generation of income exclusively for only one hardware producer.
Every Logic user needed a Mac from now on, and still does.
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Old 15th January 2021, 03:11   #17  |  Link
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Quote:
Originally Posted by rik1138 View Post
Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one.

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...

Download link will only be active for a week. Not sure if it's cool to attach it directly to the forum post...
https://we.tl/t-BDhKAPd5Ei
Oh man, wow! You have rescued my life!
I'm in an ongoing production right now. Thank you so much!
Best

Jim
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Old 15th January 2021, 05:57   #18  |  Link
filler56789
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Quote:
Originally Posted by rik1138 View Post
Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one.

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...
Just confirming that the trick also works for the ancient version 2.00.24.
All one has to do is: open the original DtsJobQueue.exe in a hex editor,
look for the byte-sequence "BF D0 2B FA 79", replace "79" with "EB", save.

Last edited by filler56789; 15th January 2021 at 05:59. Reason: clarity
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Old 24th January 2021, 10:54   #19  |  Link
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Originally Posted by filler56789 View Post
Just confirming that the trick also works for the ancient version 2.00.24.
All one has to do is: open the original DtsJobQueue.exe in a hex editor,
look for the byte-sequence "BF D0 2B FA 79", replace "79" with "EB", save.
Thank you for the easy fix. Hex editor was straight-forward.
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Old 24th January 2021, 10:55   #20  |  Link
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It this equivalence of cracking?
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