DTS-HD MAS encoder has stopped working....why?

neil wilkes · 5th January 2021, 11:11

Someone please help?
My legally purchased and supposedly perpetually licensed DTS-HD MAS encoder suite has stopped working, and I am not the only person this is happening to.
Error log attached, and it is saying there is a 'configuration file error'.
NOTHING has changed except the calendar year - Windows 7 Pro, same version of Java.
A friend has the same issue on Windows 10 so it is not the OS.

Anyone got any ideas, please?

digitalvideo · 5th January 2021, 11:41

hi,

have you reported this to DTS?

regards,

jlw_4049 · 5th January 2021, 12:31

Quote:

Originally Posted by neil wilkes

Someone please help?

My legally purchased and supposedly perpetually licensed DTS-HD MAS encoder suite has stopped working, and I am not the only person this is happening to.

Error log attached, and it is saying there is a 'configuration file error'.

NOTHING has changed except the calendar year - Windows 7 Pro, same version of Java.

A friend has the same issue on Windows 10 so it is not the OS.

Anyone got any ideas, please?

This can only be fixed by the DTS encoder developers

Sent from my SM-G986U1 using Tapatalk

filler56789 · 5th January 2021, 16:18

According to Google,

"Error 8018 – Encoder: Initialization – invalid configuration file" is listed on the user manual of the g*dd@mn software...

As everybody knows,
error messages very-often do not mean what they say.

jpsdr · 5th January 2021, 20:06

Maybe it doesn't like the new year...

filler56789 · 5th January 2021, 21:48

Quote:

Originally Posted by neil wilkes

NOTHING has changed except the calendar year

Quote:

Originally Posted by jpsdr

Maybe it doesn't like the new year...

Yeah, the Y2K20 bug... OR design flaw, who knows?

Quote:

Originally Posted by jlw_4049

This can only be fixed by the DTS encoder developers

That's it, DTS Inc. must be pestered...

jpsdr · 5th January 2021, 22:03

Change the date rolling back the year, maybe you'll have a surprise...

filler56789 · 5th January 2021, 23:47

Quote:

Originally Posted by jpsdr

Change the date rolling back the year, maybe you'll have a surprise...

No surprise at all —
— been there, done that, confirmed that it works.

But it's just a workaround (and a very-annoying one), not a solution :-/

neil wilkes · 6th January 2021, 10:36

Yes, I did go back to DTS for support, and as I explained to them in the follow-up this encoder cost me a lot of money at the time.
But I am getting ahead of myself:
They replied telling me that this is no longer supported, and told me I could buy an upgrade to the (Mac only) DTS-X encoder.
I guess you can imagine my response to that.
To say I was not exactly impressed would be an understatement but the long & short of it is that I got a free DTS-X encoder from them, so anybody with the same issue as me should absolutely write to DTS support.
The approach I used was that I had paid a lot of money in good faith for a perpetual license, and who was going to pay for the 'upgrade' please & that IMO the least they could do would be to provide me with a free one.
To my complete surprise, this is what then happened and was waiting in my in-box this morning - and I will redeem the iLOK code shortly, in case they cancel it after reading this thread (which is extremely unlikely I admit).

So anybody who has a license for this that has stopped working should absolutely get onto DTS - PM me and I will be more than happy to give you the exact wording I used that got results for me.
The 'gotcha' is that you will need a bloody expensive dongle (a MacBook) to make it run though.

filler56789 · 6th January 2021, 11:23

Quote:

Originally Posted by neil wilkes

They replied telling me that this is no longer supported, and told me I could buy an upgrade to the (Mac only) DTS-X encoder.

Now it's impossible to determine whether the problem is a bug (past) + laziness (present) or a time-bomb, oooops, an intentional design flaw, I mean.

neil wilkes · 7th January 2021, 09:40

Quote:

Originally Posted by filler56789

Now it's impossible to determine whether the problem is a bug (past) + laziness (present) or a time-bomb, oooops, an intentional design flaw, I mean.

Possibly.
My friend does not run a DAW - just an authoring business, so he has tried resetting the system clock and that works in version 2.0 of the encoder. Versions 2.5 & 2.6 are now stuck in 'pending', which is a different issue altogether.

Reading between the lines, this is a time bomb. We have also started to see one version of Steinberg's WaveLab time out on a permanent license as well - I cannot remember if it is v6 or v7, and from memory it is v6 that is timed out now.
So much for spending hard earned money on permanent licenses!!

filler56789 · 7th January 2021, 15:04

Quote:

Originally Posted by neil wilkes

......
Reading between the lines, this is a time bomb.

Something like this:

The DTS:X Encoder Suite is the successor to DTS-HD Master Audio Suite...

blah-blah-blah...

Existing owners of DTS Master Audio Suite are entitled to a special upgrade discount. Contact us at info at scenarist dot com for more information on this exclusive offer.

source: https://www.scenarist.com/dts-x-encoder-landing/

Quote:

So much for spending hard earned money on permanent licenses!!

Then the users of the DTS:X encoder suite should check whether the new software is time-bombed too :-/

SeeMoreDigital · 7th January 2021, 19:26

I wonder what the logic is behind releasing the DTS-X Encoder Suite for Mac OS's only?

rik1138 · 11th January 2021, 07:59

Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one.

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...

Alternate link, should last longer...
https://www.dropbox.com/s/s1mtj6dhn5...Queue.exe?dl=0

filler56789 · 11th January 2021, 15:41

Quote:

Originally Posted by rik1138

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...

&&

Quote:

Download link will only be active for a week. Not sure if it's cool to attach it directly to the forum post...
https://we.tl/t-BDhKAPd5Ei

The maximum filesize for the attachments is 200 KB,
regardless of their "coolness" (or lack of) :-/

Emulgator · 13th January 2021, 03:00

Quote:

I wonder what the logic is behind releasing the DTS-X Encoder Suite for Mac OS's only?

A dozen years ago the very popular DAW Logic Audio until version 5.something had been compiled for Windows and Mac.
Any musician, producer, hobbyist, who had bought Logic had the free choice to run it on one or the other hardware.
This changed. Money changed hands, and the cutoff began.
From the very next version Logic 6 was only compiled for Mac.
I was wondering why, my brother (musician) too, and then we had to acknowledge that this move
had forced the complete Logic userbase worldwide into buying exclusively Macs for the coming decades.
A very long lever continuing generation of income exclusively for only one hardware producer.
Every Logic user needed a Mac from now on, and still does.

Jim_Pansen · 15th January 2021, 03:11

Quote:

Originally Posted by rik1138

Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one.

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...

Download link will only be active for a week. Not sure if it's cool to attach it directly to the forum post...
https://we.tl/t-BDhKAPd5Ei

Oh man, wow! You have rescued my life!
I'm in an ongoing production right now. Thank you so much!
Best

Jim

filler56789 · 15th January 2021, 05:57

Quote:

Originally Posted by rik1138

Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one.

There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not.
(The change is byte 418E5 from 79 (in the original file) to EB.
I didn't fix this, I found it on another forum...

Just confirming that the trick also works for the ancient version 2.00.24.
All one has to do is: open the original DtsJobQueue.exe in a hex editor,
look for the byte-sequence "BF D0 2B FA 79", replace "79" with "EB", save.

Bgalakazam · 24th January 2021, 10:54

Quote:

Originally Posted by filler56789

Just confirming that the trick also works for the ancient version 2.00.24.
All one has to do is: open the original DtsJobQueue.exe in a hex editor,
look for the byte-sequence "BF D0 2B FA 79", replace "79" with "EB", save.

Thank you for the easy fix. Hex editor was straight-forward.

richardpl · 24th January 2021, 10:55

It this equivalence of cracking?

5th January 2021, 20:06	#5 \| Link
jpsdr Registered User Join Date: Oct 2002 Location: France Posts: 2,234	Maybe it doesn't like the new year... __________________ My github.

5th January 2021, 22:03	#7 \| Link
jpsdr Registered User Join Date: Oct 2002 Location: France Posts: 2,234	Change the date rolling back the year, maybe you'll have a surprise... __________________ My github.

6th January 2021, 10:36	#9 \| Link
neil wilkes Registered User Join Date: Apr 2004 Location: London, England Posts: 168	Yes, I did go back to DTS for support, and as I explained to them in the follow-up this encoder cost me a lot of money at the time. But I am getting ahead of myself: They replied telling me that this is no longer supported, and told me I could buy an upgrade to the (Mac only) DTS-X encoder. I guess you can imagine my response to that. To say I was not exactly impressed would be an understatement but the long & short of it is that I got a free DTS-X encoder from them, so anybody with the same issue as me should absolutely write to DTS support. The approach I used was that I had paid a lot of money in good faith for a perpetual license, and who was going to pay for the 'upgrade' please & that IMO the least they could do would be to provide me with a free one. To my complete surprise, this is what then happened and was waiting in my in-box this morning - and I will redeem the iLOK code shortly, in case they cancel it after reading this thread (which is extremely unlikely I admit). So anybody who has a license for this that has stopped working should absolutely get onto DTS - PM me and I will be more than happy to give you the exact wording I used that got results for me. The 'gotcha' is that you will need a bloody expensive dongle (a MacBook) to make it run though. __________________ www.opusproductions.com Multichannel Audio Productions DVD-Audio/Video Authoring specialists

7th January 2021, 19:26	#13 \| Link
SeeMoreDigital Life's clearer in 4K UHD Join Date: Jun 2003 Location: Notts, UK Posts: 12,143	I wonder what the logic is behind releasing the DTS-X Encoder Suite for Mac OS's only? __________________ \| I've been testing hardware media playback devices and software A/V encoders and decoders since 2001 \| My Network Layout & A/V Gear \|

11th January 2021, 07:59	#14 \| Link
rik1138 Registered User Join Date: Mar 2008 Location: LA Posts: 620	Here's a fix I'm using for DTS-HD Master Audio Suite ver 2.60.22. Replace the DtsJobQueue.exe in the install folder with this one. There's only a one-byte difference between this file and the original one on my install, so if you have a newer (or older) version, maybe see if they compare or not. (The change is byte 418E5 from 79 (in the original file) to EB. I didn't fix this, I found it on another forum... Alternate link, should last longer... https://www.dropbox.com/s/s1mtj6dhn5...Queue.exe?dl=0 Last edited by rik1138; 16th January 2021 at 23:09.

5th January 2021, 11:41	#2 \| Link
digitalvideo Registered User Join Date: Jan 2002 Posts: 108	hi, have you reported this to DTS? regards,

5th January 2021, 16:18	#4 \| Link
filler56789 SuperVirus Join Date: Jun 2012 Location: Antarctic Japan Posts: 1,347	According to Google, "Error 8018 – Encoder: Initialization – invalid configuration file" is listed on the user manual of the g*dd@mn software... As everybody knows, error messages very-often do not mean what they say.

24th January 2021, 10:55	#20 \| Link
richardpl Registered User Join Date: Jan 2012 Posts: 246	It this equivalence of cracking?

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