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Old 27th October 2018, 12:49   #1  |  Link
hyperdrive.
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madvr Computer issues

I'm trying to upscale on madvr to 4k on my 1440p monitor.
When i try to upscale to any other resolution it works without problems.
My computer basicly restarts as soon as i play a movie in 4k.

When i had my previous graphics card gtx980.
i could upscale to 4k without any shutdowns or restarts.
As soon as i upgraded to the rtx2080 it stopped working.


Computer Setup
---------------------------------------------
Operating System: Windows 10 Pro 64bit
CASE: Corsair 780T White
DVD+RW Drive: LG BLURAY Player
HEATSINK: Corsair H100i hydro cooler
CPU: Intel Core i7 4790k 4.00Ghz
RAM: 16GB Hyper Kingston 2400mhz(OC)
MOBO: MSI Gaming 7 Series
Graphics Card: Gigabyte GeForce RTX 2080 Gaming OC, 8GB
SSD: Samsung 840EVO 250GB
HDD: 2TB Barracuda 7200rpm
Monitor: Acer Predator XB27-1HU 27"
Monitor2: Samsung BW2433 SyncMaster
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Old 27th October 2018, 15:18   #2  |  Link
Warner306
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Take a picture of the OSD (Ctrl + J) and post it here. It would be easier to understand the issue if the source pixel count is known and what was selected for upscaling.
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Old 27th October 2018, 16:27   #3  |  Link
hyperdrive.
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Quote:
Originally Posted by Warner306 View Post
Take a picture of the OSD (Ctrl + J) and post it here. It would be easier to understand the issue if the source pixel count is known and what was selected for upscaling.
I cant take a picture of the osd cause as soon as i drag/open the 4k video in mpc-hc my PC restarts...!
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Old 27th October 2018, 16:32   #4  |  Link
Crimson Wolf
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What is your power supply? Can you run games without any issues? Especially ones that max out the GPU?
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Old 27th October 2018, 16:43   #5  |  Link
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Quote:
Originally Posted by Crimson Wolf View Post
What is your power supply? Can you run games without any issues? Especially ones that max out the GPU?

That's the thing ive tested and played games that max out the GPU, Everything on the game side of things is working fine never had a restart till now...
If my power supply had anything to do with it would'nt it restart while playing maxed out games.???
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Old 27th October 2018, 17:31   #6  |  Link
Warner306
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It could be a setting is LAV Filters or a fault with the file. Also try resetting madVR to its defaults in the installation folder.
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Old 27th October 2018, 19:17   #7  |  Link
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Originally Posted by Warner306 View Post
It could be a setting is LAV Filters or a fault with the file. Also try resetting madVR to its defaults in the installation folder.
Do you mean it could be a setting with in LAVfilters..??
yeh i reset madVR as soon as it crashed and restarted
its been doing my head in i really need to get to the botton of this issue
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Old 27th October 2018, 19:27   #8  |  Link
lvqcl
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Maybe it's a video driver issue. Try newer or older drivers for your GeForce.
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Old 27th October 2018, 19:55   #9  |  Link
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Originally Posted by lvqcl View Post
Maybe it's a video driver issue. Try newer or older drivers for your GeForce.
I was thinking that too and did change the driver to an updated driver and still no change.
The other problem is that the RTX2080 is so new that there isnt a big list of updated or drivers for it,
i was trying to shrink the list of things i thought it could be

GPU driver tested 2 driver with no luck and the only other thing i need to test is the power supply haven't tested with another supply yet.
software side of things it could be anything
  1. Mpc-hc
  2. LAVFilter
  3. madVR (reset)
  4. etc.......
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Old 27th October 2018, 20:34   #10  |  Link
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Have you tried EVR renderer to see if it's a global issue? have you tried DXVA2 and D3D11 in LAV?
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Old 27th October 2018, 21:04   #11  |  Link
hyperdrive.
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Have you tried EVR renderer to see if it's a global issue? have you tried DXVA2 and D3D11 in LAV?
Yes tested EVR render/custom and its all good as soon as i use madVR the problem came.
And yes tested DXVA2 in madVR/LAVFlters & tested DXVA2/NONE(CPU) in LAVFilters
You mean D3D11 madVR if so ive tested it still no fix
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Old 27th October 2018, 21:56   #12  |  Link
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try the event viewer for critical entrys to see what is responsible for the reboot.
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Old 27th October 2018, 22:03   #13  |  Link
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try the event viewer for critical entrys to see what is responsible for the reboot.
will try it abit later cos im not at my main pc atm ill get back to you about this message huhn
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Old 28th October 2018, 01:37   #14  |  Link
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hyperdrive,

Have a look on Gigabytes website and see if there is a newer bios for your card you can try. Otherwise like Crimson Wolf said, Random lockups and system restarts are symptoms of a faulty or overloaded power supply. MadVR uses the system in a different way that shows the problem with the new card.

Last edited by FreeFall; 28th October 2018 at 01:40.
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Old 28th October 2018, 02:23   #15  |  Link
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Originally Posted by FreeFall View Post
hyperdrive,

Have a look on Gigabytes website and see if there is a newer bios for your card you can try. Otherwise like Crimson Wolf said, Random lockups and system restarts are symptoms of a faulty or overloaded power supply. MadVR uses the system in a different way that shows the problem with the new card.
Ill have a look for bios,
I was thinking it could be the power supply too, do you think the power supply overloaded/faulty because of the extra power of the RTX2080 ? or cause its on its way out/both???
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Old 28th October 2018, 02:36   #16  |  Link
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Many people had problems with power supplies that are not single rail high current to the GTX 2080 & 2080Ti's, right after upgrading from a working computer. If you state your current power supply, others may find more info if it can be the cause of your issues. Some power supplies have a switch from multi-rail to single rail.
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Old 28th October 2018, 03:29   #17  |  Link
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Quote:
Originally Posted by Crimson Wolf View Post
Many people had problems with power supplies that are not single rail high current to the GTX 2080 & 2080Ti's, right after upgrading from a working computer. If you state your current power supply, others may find more info if it can be the cause of your issues. Some power supplies have a switch from multi-rail to single rail.

Power Supply
https://www.centrecom.com.au/thermal...oughpower-750w
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Old 28th October 2018, 04:11   #18  |  Link
FreeFall
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hyperdrive,

Problaly a combination of both, the new card drawing more power from the system and the age of the power supply. A high quality power supply should have a lifespan of around 4-5yrs but that all depends on the quality of the components used in construction, things like capacitors, resistors and voltage regulators wearout over time.

This is only my opinion and depending on your budget, think about upgrading to a high quality 850W model. In my experience Seasonic are reliable or the Corsair AX series of power supplies which are made by Seasonic. Other members might have more suggestions for reliable models to have a look at.

Last edited by FreeFall; 28th October 2018 at 04:15.
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Old 28th October 2018, 13:02   #19  |  Link
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Ill keep you guys updated on what and where im at over the week cos at work ill do a little work during week and try the logs, bios, power supply etc...


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Old 28th October 2018, 13:35   #20  |  Link
Crimson Wolf
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"Four +12V rails(12V1,12V2,12V3,12V4) supports high-end graphic card and PC system (combined loading of 60A). "

"Based on the Intel design guide 2.x , the 12V output current must lower then 20A in order to meet the UL and EN-60950 requirements. So if you have multiple 12V output, it means they have a max combine output current limit, and each 12V output must lower then 20A."

So, based on these comments from the Thermaltake website, I suspect your power supply to be the cause of your issues. This power supply might be old and can only supply ~15A from the 12V rails, and your new card is pulling much more to trigger the reset.

https://forums.overclockers.co.uk/th...woes.18832802/ is an example of someone getting resets from power supply issues. For example, Corsair HX850i has a toggle from multi-rail (default) to single rail using their software that connects to the power supply. Please make sure your new power supply can provide single rail high amp 12V.
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