"Contact developer" error message - ??? What am I doin' wrong?

[nathanaa]

Hi all,

I keep getting the same error message, and I cannot figure out what I am doing wrong. I’ve checked through the forum, but I either can’t find anything directly related to my problem (that I can tell) or I don’t understand what folks are talking about. I’m not an IT professional or anything, so a lot of the technospeak is beyond my current understanding, and I’m hoping to find some help or guidance to where I can find some assistance. My configuration is:

- Fujitsu P5020D laptop, 1 gig processor, 1 GB RAM
- TDK External 880N DVD+/-RW
- DVD ReBuilder v0.62
- QuEnc v054
- Avisynth 255
- Decodefix110mod for MPED2Dec3dg.dll file
- DVD Decrypter v3.2.3.0
- Daemon 347

I followed the directions on the Installation & Set Up pages. I have uninstalled everything and reinstalled it at least twice. I have been using the One Click method, as I don’t really understand what benefit it would be to me to use the Three Click method.

Settings I’ve tried changing: I tried unchecking the AVS Convert To... and AuidioDub (blankclip) and then rechecked them. I chose the High Quality option for QuEnc. I chose to have it automatically strip all languages out except English. I pointed the program at the Avisynth plug in file, I tried it with the “add to” box checked and unchecked. I set DVDRB to Steal 50% from extras AND checked Half-D1 and Half Space for Extras.

I have tried using DVDRB so far on two discs, Six Feet Under Season One disc 3 and Star Trek TNG Season Four disc 1 (I just pulled them at random for testing this). With DVD Decrypter I tried writing the disc to a file and making an ISO image and mounting it with Daemon Tools.

The very first time I ran DVDRB I got Error #0004, so I reinstalled everything and double checked how I had everything set, and I have not had that error message again. Since then, I keep getting this error message instead:

“Error in UpdateIFO: Shouldn’t happen - contact developer.”

Behind that in the DVDRB window the last 3 lines read:

Updating NAVPACKS for VOBID_02
Rebuilding segment 3 VOBID: 3 CELLID: 1
Updating NAVACKS for VOBID_03

After I hit “OK” for the first error message this pops up:

“Stop statement encountered.”

I hit “OK” on the message window, and DVDRB crashes.

Anything anyone can see that is really obviously wrong? Or have any advice on what I might be screwing up here???

[dannyv]

Use ether rebuilder 60b or 63a. The version your using causes 0003 and 0004 errors. Get it here http://forum.doom9.org/attachment.php?s=&postid=552391

Also when you reinstall it make sure you delete the rebuilder.ini file.

Also as a side note when using Steal 50% from extras AND checked Half-D1 and Half Space for Extras. Use one or the other but not both at the same time. It has nothing to do with your problem but your quality will suffer greatly.

(Edit) Also upgrade dvd decrypter to 3.5.1.0 get it here http://www.doom9.org/Soft21/Rippers/SetupDVDDecrypter_3.5.1.0.exe

[pg55555]

nathanaa

It is not related to your problem (I believe) but:

[B]NEVER use Half D1 and HAlf Space neither Steal Space from extras for episode discs.

Rebuilder assumes the larger titleset is the main movie and all others are extras. But in an episodic disc you have several "main movies", each of the epidodes.
So, when you select "HAlf D1..." and "Steal..." you are degrading the quality of some of the episodes (less bitrate to them)

[nathanaa]

Ahh, thanks for the tip on the episode discs. Hmmm.... I'm wanting to use DVD-RB mainly to back up my episode TV shows, which I have a lot of. I wanted to keep the main tracks (the episodes) at the best quality, but the special features and menu's and such I'm not concerned much with.

So if I use DVDRB, I would only want to use one or the other of the two settings, or neither of those space-saving settings?

[cyberbob25]

To clarify, you do not want to use either of those space saving options on an episode disc. As pg55555 stated, your first episode will come out looking great at the cost of making the other episodes look a lot worse.

These space saving options are only for when you want to back up a movie. This way, if you don't care as much about extras, you can make your main movie look a little bit better.

For episode discs, instead of using half-d1 or steal space, download a program called RB-OPT (just do a search to find it). It will allow you to manually adjust the bitrates of each title, so in effect, you will be able to lower the bitrate for your extras which will give more space for your episodes (menu compression is not currently supported in DVD-RB).

Hopefully this makes things more clear. Unfortunately, I do not have anything to help with your other problem though :(

[pg55555]

Complementing cyberbob25 recomendation, RBOpt allows you to modify the Avisinth scrips on a VOBID basis.

So, besides reducing the bitrates form the extras, you can also use RBOpt to do the Half D1 manually (instead of automatically)

Regarding compresing menus, I´m copying a tip I posted in another thread (so you have to adapt the figures to your case):

TIP for maximizing bitrate for the movie and keeping menus and extras:
- After eliminating the angles load the DVD files in Shrink
- Highlight the "Menu" and verify with the "Custom" setting what are the maximum and minimum compression you can get for the menu.
-Calculate the difference in MB between both (In this case is around 180 MB). Divide by two to convert the result to sectors (in this case 90)
- Add this figure to your TargetSectors setting in Rebuilder.ini (I usually set it to 2260000, so now it would be 2350000)
- Run RB (I use Half D1 for extras).
- Of course the output will be oversized. So load it on Shrink and process with "No Compression" for the movie, set "Custom" with the maximum compression for the Menus and let it in automatic for the extras.
- Burn the output

[nathanaa]

Wow.....I really realize how much I don't know about my new hobby when I read something like that last post (or two, lol). Well, I understand taht using the space saving for episode discs is much bad mojo, so I won't go there then. That part I got.

The other program, I'll look for it and see if I can figure it out. For now though, I've DL'd those updated versions and I'll install them and see what effect that has. Wish me luck.

Oh, and is there any way to determine what the compression will be *before* DVDRB runs? Will it compress enough just to fit onto a DVD5, or does it automatically do the max it can? I guess I never thought of that before.....hmmm, time for another search, but if anyone has a quick and/or simple answer please shout it out. Thanks guys for the help, any other thoughts on this my ears are wide open.

[dannyv]

Originally posted by nathanaa

Oh, and is there any way to determine what the compression will be *before* DVDRB runs? Will it compress enough just to fit onto a DVD5, or does it automatically do the max it can?

It will automatically do the MAX that will fit on a DVD5

[nathanaa]

Ahh, ok, so if the project needs to be compressed 40% to just fit onto the DVD5 that's what it does, but if the next project need to be compressed 65% to fit a DVD5, it does that much instead. Thanks, that's what I was hoping to find out.

[Faust2]

There's an alternate, easy way to make huge encodes (as are episodic discs normally): open the source in shrink, click reauthor mode, select ONLY the main movie(s) with "no compression" and make a new DVD with "movie only", without menus and stuff, which has a very straightforward structure and is likely to be passed by rebuilder.

So, instead of either huge menus and extras, or crappy menus and extras, you just have none of them and all the space going to the main content. My experiance is, everytime you have a dvd-9 crammed full with video (total playing time of main content of more then 3 hours or the like), your only chance to make a good reencode to dvd-5 (the rb process) is to eliminate EVERYTHING you don't need absolutely, including audio tracks and maybe subtitles (but you can remove them in rb), extras and menus.

In case of episodic discs, you will have several titlesets without menu, so you have to use the chapter button to access the following episodes. (yeah, i know that sucks, but you have to set priorities :) )

In addition, you probably want to use rb-opt to use low-bitrate-matrices and maybe light filtering, like fluxsmoothT(4) or undot().deen() to reduce noisyness of the source...
You can check the quality of the encode (and the impact of filters) by looking at the encoded .m2v-files of the first segment(s) during the encode-phase.

[nathanaa]

Actually, that's what I am trying to avoid having to do by using DVDRB. I can rip the episodes using DVDShrink, that's no prob. But, I want to back the whole disc up. There occasionally are special features and stuff I like, but I almost never watch them the first time I watch a disc. A few months down the line, I'll throw ER in again, and this time I'd watch them. So I want to make sure I have them.

Using DVDRB I am hoping I can get a good quality backup - not A++ quality, but at least as good as DVDShrink could do.

I just downloaded the upgraded programs and installed them, and am running them now trying to back up Six Feet Under Season 1 Disc 3. It's about 7 GB. I checked both Trellis (sp?) High Qualtiy AND High Quality settings on; having no comparison to go by (as DVDRB has not worked for me yet), does anyone have any idea how long I'm looking at for this to take? I've got a gig processor and a gig of RAM, so I'm hoping not too obscenely long.

[nathanaa]

Ok, so I did every thing listed above, and now I get the Error #0004. What should I do now? Grrrrrrrrrr..........

[nathanaa]

Ok, I finally got DVD-RB to work for me - I don't know why, but for some reason QuEnc seems to have been the problem. I followed the install guide multiple times and did everything, but kept getting the Error 0004 message. I kept figuring I must be doing something wrong, and have spent the last couple weeks pulling my hair out, lol.

But when I installed and ran it with ReJig instead, everything went smooth as butter. Anyone have any idea why one would work for me over the other?

And what effective difference will a person like me (non-professional, non-programmer) really see in using one over the other?

Thanks all!

[lamster]

Originally posted by nathanaa
Ok, I finally got DVD-RB to work for me - I don't know why, but for some reason QuEnc seems to have been the problem.
Were you getting a message from QuEnc about not outputting, on the first "Creating M2V" in phase 2, and dismissing that dialog?

[nathanaa]

Hmm, that does sound familiar - I think I got that message ate least once, but the one I kept getting that would crash/shut down DVDRB was the Error message. What is that particular problem about?

[lamster]

Originally posted by nathanaa
Hmm, that does sound familiar - I think I got that message ate least once, but the one I kept getting that would crash/shut down DVDRB was the Error message. What is that particular problem about?
jdobbs suggested it was a bug in the ECL parsing code. The symptom is that, when using QuEnc, the first QuEnc fired up in the Encode phase generates a "Not outputting" message. If you look at what's in the "Source AVS File" and "Destination M2V File" fields, you'll note that the filename is missing - i.e., the contents end with "\D2VAVS\.AVS" and "\D2VAVS\.M2V", respectively.

If you dismiss the QuEnc error dialog, everything else will work fine up until you get to the "Rebuild" phase, hours later, when Rebuilder chokes because of the missing M2V file.

I've run into this with every rebuild I've done starting with 0.63a. (0.62 was good; I never tried 0.63.) The work-around I've been using is as follows:

When you get the QuEnc error dialog, do not dismiss it.
Click on the main QuEnc dialog window, to give it focus
Start a new Quenc session
Set everything in the new session to match what's displayed in the original session
Click the Advanced button in both dialogs, and again set the new one to match the original one
Edit the Rebuilder.ecl (in the D2VAVS directory), copy the value following the first "title=" (e.g., V01000000001001) to the clipboard, and paste it in to the new QuEnc main dialog as the filename for both the AVS and M2V files
Click Encode on the new dialog
If it's fast, or I'm not planning on leaving, then I wait for the new QuEnc to finish, click Quit on that, then dismiss the error dialog from the first one.
(If the encode will take a while, and I can't stick around, I dismiss the error dialog as soon as I start the encode session going, and let Rebuilder start up a second session in parallel.)

It's annoying, but once you know how to deal with it, not a show-stopper.

[nathanaa]

Thanks for the work-around lamster. My question to that is, as I've got ReJig working for me now, what real benefit would I see over ReJig if I went back to trying to use QuEnc? I never got QuEnc to work, so I don't have any way to compare the end results of a ReJig rebuild with a QuEnc rebuild.

If ReJig is working, do I really need to bother? Or are there quality issues, or function issues I'm not aware of that would make QuEnc a much better choice? I've read that ReJig is "just" a transcoder, but I don't know what QuEnc or CCE have that make it more than a transcoder, or why they would be better than "just" a transcoder.

Thanks for any input folks!

[lamster]

There's been lots of discussion about this; a search should turn it up.

A lot of it probably depends on your equipment and how much of a "purist" you are. (It also depends on how much compression is needed.)

You could see if the work-around I provided lets you get a good QuEnc recode, and if so, compare the results with what you got using Rejig. Or, if you're happy with the results you've gotten, maybe you don't want to bother.

[honkyusa]

I got the "contact developer" error message

my solution:

do not run DVDRB on source files sitting on your HD, use a ISO image mounted through D-tools instead.


works like a charm


(actually JDobbs's instructions call for this)



my two cents