Scenarist 3.0 freezing up!!

[Clown shoes]

I am having a problem with my Scenarist. Every time the simulation window is moved or touched, Scenarist freezes up for about 5 seconds afterwards. This is only when the simulation window is touched. Very strange!! We were running 2.7 with a Matrox Parhelia card for video out which at the time I didn't think was officialy supported, so I put the anomaly down to this. However we have now upgraded to Scenarist 3.0 which does officialy support the Parhelia, even providing an option for it during installation. Guess what? It still freezes. I have tried reinstalling Scenarist 3.0 and choosing the no hardware option, but strangely it is still freezing!! Sonic support suggested updating the bios on my Parhelia card which I did, this did not help either. We have also tried formating, but the problem returns like a bad smell. Could it be something else causing this anomaly? has anyone else experienced this freezing I have described?

There is one other oddity about using the Parhelia for video out in Scenarist. For it to work properly, the simulation window needs to be full screen and in the right hand monitor (The overlay monitor on a Parhelia card) other wise the picture does not appear on the monitor or it is in a strange position or wrong aspect ratio!!

Anyway, I really hope someone else has experienced these problems and can help. Thanks.

Clown Shoes

[zappppp]

i don't have that problem.
why don't you connect your matrox to another computer and install scenarist.
the bug i know in sceanrist 3 is;

try to put about 5 commands
go to the last command and drag it to the top.
you'll se all commands are changed identical to the last command

[Clown shoes]

Zappppp, are you saying you also run Scenarist 3.0 on Parhelia? If not, does anyone here have that set up? Many of my projects are client attended and it looks very unprofessional freezing up. Sonic don't seem to know the cause but I must get to the bottom of it! If anyone is having this problem please say, so we can at least compare notes. Thanks in advance.

Clown Shoes

[pankid]

Originally posted by zappppp
the bug i know in sceanrist 3 is;

try to put about 5 commands
go to the last command and drag it to the top.
you'll se all commands are changed identical to the last command

Yes,
It's a big bug
and then scenarist will brekdown

[zappppp]

clown shoes, why don't you use other card like older matrox card in the same computer.

[Clown shoes]

Because the Parhelia is now a supported Scenarist card, providing real time video out. I am a DVD author, and I need this functionality. I just want to know if anyone else has got Scenarist running ok on the Parhelia, or if they've had this problem without it! Thanks anyway.

Clown Shoes

[Clown shoes]

I'm not sure if anyone else has experienced this, but it turns out it was Norton anti virus causing the freezing. Not quite sure why! but problem is now solved.

Clown Shoes

[Bish0p]

yup i've been having this problem, my simulation window would pause everytime i moved it. I just turned off auto protect in Norton. Sorry didn't see this earlier

[pankid]

Originally posted by zappppp
try to put about 5 commands
go to the last command and drag it to the top.
you'll se all commands are changed identical to the last command

Who can solve this problem?
It is very to beset for me