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View Full Version : IC reinstall problem after fresh OS install


glocker
27th August 2003, 16:27
I just did a clean install on my system and tried to reinstall IC from the CD. I updated to the latest patch and all seemed well.

Whenever I try to start IC now I get an error that about "The application or DLL C:\WINDOWS\System32\Ksuser.dll is not a valid Windows image. Please check this against your installation diskette". I click ok and then it pops up again. Click ok again and the program starts but when I am trying to preview titles I get the same error but with a KsUser.dll name under Active movie window. It seems odd that I get the same error and one of them has a capital letter.

I never had any problems with the software until now. I installed Nero 6 Ultra edition earlier but I don't know if this may be part of the problem. I previously used Nero 5.5.

Windows XP SP1
Amd processor
512mb ram.

Any help appreciated.

voo_doo99
27th August 2003, 17:33
Just a shot in the dark here.

Try applying Service Pack 1 again?

glocker
29th August 2003, 11:09
Would anyone happen to know what is "ksuser.dll" and what IC may be using it for?

glocker
29th August 2003, 13:11
I asked a friend of mine to email me the file off of their system. IC7 is back up and running.

Thanks for the help voo_doo99

Regards,
Glocker