hardware crash - related to Compaq machine? any others?

[swedish]

hello,

my laptop is a compaq 2700 PIII 1 ghz 512mb ram windows XP. I am having an annoying freeze up when i try to run a full rip and conversion (or run DVD2SVCD at all for that matter). basically the computer freezes - it initializes the dvd, begins ripping, then the processing stops, ripping not complete, the dvd drive spins down to a stop and the machine freezes - somewhere between 5 to 8 minutes into the process. I tried the vstrip option for ripping with similar results. In only one instance out of many I managed to get through ripping before crashing. I kept wiggling the mouse every so often, keeping the monitor on. Thus, I thought the crash was related to windows power options. However, setting all the power options to 'always on' did not prevent a crash on many subsequent runs. Further, as I had managed one rip, I ran the program with ripping disabled, moving on to the next processes. As was expected, the machine froze again after approximately 8 minutes. I checked the error log and no software error was logged. The error log reads as follows:

WNASPI32.DLL 4.6.0.1021
-------------------------------
- 1/13/2003 10:51:25 PM
- DVD to SVCD conversion
- DVD2SVCD ver. 1.1.0 build 1c
-------------------------------
Initializing
Initializing finished.


And that is all. Software errors have not been reported in any of the crashes, evidently regardless if I am ripping or working with already ripped images. The log is just interrupted.

I ran prime95 for just under 5 hours with no errors reported.
I ran memtest86, including extended tests, for a total of 22 hours, without report of error.
I have also made use of Passmarks 'burn-in test' suite and Sisoftware's SANDRA. Neither have daignosed hardware problems.

There is one possibility I can think of relating to hardware: in the default settings (the 'Bios Standard'), Memtest86 reports that I have 511 MB of ram installed rather than 512 MB. I would like to know if others have noticed similar reading when using memtest86?

I have also run DocMemory, another popular freeware ram test. Docmemory reports an error on certain tests at MB 511. HOWEVER, when trying to locate which stick is faulty, that is by removing first one stick and then the other and running the test, I get the same results. Stick 1 reports an error at MB 255. Stick 2 reports an error at MB 255. Reversing the slots the sticks are in produces the same results. Clearly, both sticks cannot individually have an error at MB 255 and then collectively have an error at MB 511, and irregardless of which slot they are positioned in. I do not know if this a flaw in the program or truly a hardware issue.

I know that compaqs don't put temp monitors where they usually are placed in the chipset, motherboard or where ever they are located. I know compaq has a shoddy reputation for their earlier machines. However this is a newer Presario 2700 series, a new design, which got good marks and surpased dell's inspiron 8100 in many reviews. I do though still question if other compaq users have had similar problems???

Finally what is the order DVD2SVCD runs in? my thinking is to run each prog by itself and see if that works.

Any help or ideas would be appreciated. thanks.

[markrb]

Please follow forum rules. Use only 1 ? in your tittle.

As much as we would like to help this is not a hardware support forum. Others have reported issues with laptops as well and I never saw it resolved. There is not much we can do here for machine specific problems. You would be better off at a hardware or Compaq support forum.

As for the order of DVD2SVCD find a log file, there are tons in other threads. The log gives you not only the program used, but also the command line as well.
However a few of the programs are built into DVD2SVCD and cannot be run seperately. The ripper and sound extraction are two of these.

Mostly what is done is very similar to the guides at Doom9.org, which will be about the closest you will get in a guide.

Mark

[swedish]

ok.

Still interested if anyone who has used Memtest-86 has found similar results (meaning the odd ram count) that I explained above. Obviously this isn't a hardware support board, but many here have used Memtest-86 and I acquired the program on this site's recommendation. There is no support forum for the prog itself.

[Bikertrash]

Just a thought: Is it possible that your default output folder is named illegally? Or, that the default output folder is in an illegal path? By illegal, I mean any file name that contains numbers or special characters. You shouldn't have anything except letters in your default file name or path..

GrZ - BikertrasH:D

[swedish]

no dont believe so. extracting into H:\DVD extract\

[hoozdapimp]

this wont help your project but it will help preserve the lifetime of your laptop. Don't rip movies with it! Ripping and converting movies is a very intensive process on all parts of your computer, most importantly your cpu, ram and hard drive. If you want your laptop to last I hightly recommend doing the encoding on a desktop system :)

Of course this is just a suggestion. Sorry I couldn't be more help with your real problem.