Question about the 12a and the newest version

[DzRed66]

I bought the newest version. I tried to convert a .avi to mpg, I got an error "file cannot open or is unsupported". Then I used my 12a version, and I'm able to convert. Why? What does my newest version need to convert?

Appreciate the help

Yvette

[NeWcS]

You bought it? hhhhmmmm, Thought it was free.

As far as it not opening an avi/DivX file im stumped, all I can think of is to make sure you have the current DivX doecs installed(Still doesnt explain why it opened in 1 and not the other)

[DzRed66]

I bought the 2.52 Plus version, it's now on sale. I found out how to fix the error, and this seems to work for me. :D

Change settings in TMPGEnc: (for the error of not open or unsupported .avi)
Open program/ Option/ Environmental settings/ VFAPI Plugin
Right click and change: Avi Compatability Reader to 0
Avi File Reader to 0
Direct show to 1 or 2

This is just in case anyone else is having the same error.

Yvette

[SatStorm]

2.52 plus is buggy and the quality output sucks
Go for 2.53: Fix a lot of probs and the quality is much better.

[ByronE]

Thanks for the tip DzRed66! Helped a bunch!

[THEMASTERFUL1]

i bought it too, i also lost my ser # when my puter crashed and they wouldn't help me, said i should have wrote it down :( so when i reinstalled windows i went back to the free version.

[Bigman]

I get the same error message. But I get it with a .d2v file. I know it worked at one time. But right now I can't figure it out. Somehow I messed it up. Can somebody tell me how to fix it?

[Nogami]

Regarding buying it:

There's a message right on the webpage when you buy it saying "Serial numbers won't be re-issued if they are lost, so please write it down". I don't know how much more clear that can be.