DVDfab: How to make it NOT remove HD audio?

[msp1518]

This is a little preplexing. All my searching only gives me how to remove HD audio. Well, I do not want to remove the HD Audio.

I have a few titles that are rare and would like to back them up. If I pick straight clone, no problem.

However, it would be nice if I could use COPY, which would remove the region coding. However, no matter what I do, it wants to remove the HD audio.

These are BD25's. I do not want to remove the HD audio. There is no need to save space when I am copying to another BD25.

What am I missing here? Or is this just a design flaw with DVDfab and it will remove the HD audio no matter what I tell it to do?

[setarip_old]

Perhaps too obvious a question but - Why don't you post your question at the DVDFab Forum?

[msp1518]

Because they are not taking on new members. Every time I go over there, they are not allowing new members aboard. I have no choice but to post the question here.

[setarip_old]

That's an EXCELLENT reason for not posting at the DVDFab Forum ;>}.

A little research indicates that on one of the DVDFab screens there is a checkbox regarding HD Audio (Upper left area of active window). If you haven't already seen this, look carefully at each of the setup screens when you are selecting the Blu-ray you are backing up...

[msp1518]

Strange but I don't see a check box for that. It's just not there. Maybe somehow the graphic for mine is a bit messed up.

DVDfab just opened themselves up for registration and I went through the process so hopefully I will be approved.

[setarip_old]

What version and version number of the DVDFab software are you using? - Is it purchased, short term free trial, or "something else"?

[soneca]

Go to "Blu-ray copy" and make sure "Always remove HD audio" is unchecked.

http://i131.photobucket.com/albums/p305/soneca1/dvdfab.png

[setarip_old]

@soneca

Thank you for making my instruction to "msp1518" eminently clear ;>}

[msp1518]

Yup, I have that unchecked. But when I go to copy, I see "Always Remove HD Audio" still listed there.

I have 8.2.0.1

Screen capture. Note I don't have a check box.

http://i1104.photobucket.com/albums/h323/msp1518/DVDfab01.jpg

But here, Always remove HD audio is not checked.

http://i1104.photobucket.com/albums/h323/msp1518/DVDfab02.jpg

[soneca]

This disc actually contains audio tracks in HD?:confused:
Already confirmed whether the track in HD is actually being removed?
Simulated several options but always comes checkbox in full disk mode.

http://i131.photobucket.com/albums/p305/soneca1/Forum/dvdfab.png

In "Main Move" appears "Convert DTS / LPCM to AC3" but this conversion is not active and does not make sense because I'm not creating an AVCHD disc for example.

http://i131.photobucket.com/albums/p305/soneca1/Forum/dvdfab1.png

[msp1518]

Yes, of course it has HD audio. :) I've tried many BD's. Always the same.

You have check boxes. I do not. Hence my confusion. It's just weird.

I'll try and upgrade. The last time i did that it wanted money. Let me see what I can do about that. So annoying.

[setarip_old]

@msp1518

1) Are you using a free trial version (That may have expired and, therefore has you using the freeware limited abilities version called DVDFab Decrypter)?

2) Did you obtain the version you are using from the OFFICIAL DVDFab site or elsewhere?

3) Have you tried clicking on the green circle with white checkmark?

[msp1518]

1. No.
2. Yes.
3. Of course. I posted a screen capture earlier of the setup screen, which can only be pulled up via the green check-mark.

I won't be able to get any more into this until tonight, but will post back.

[msp1518]

So I upgraded to the latest edition and it is still there, just not all the time. I'm kind of perplexed and thinking it might be a graphic issue. Some kind of anomaly where my graphic settings don't jive with DVDfab.

[mike20021969]

Because they are not taking on new members.
Really? I don't see any message that suggests that.
You register (username, e-mail account and password) and you can post once your account is activated.

http://forum.dvdfab.com/register-for-dvdfab-member.php

[msp1518]

*sigh* Had you continued to read you would see that I posted they re-opened membership. DVDfab does this. When they get backed up, they stop accepting new members until they catch up. I am now on their board and talking with them.

[setarip_old]

@msp1518

Did you resolve your dilemma? If so, how?

[msp1518]

No, unfortunately, not completely. I still have issues from time to time. Not sure why. For the one title where this mattered I brought it to a friend's palce and backed it up on his system. No problem.

Weird, yes, but at least I have a satisfactory conclusion in regards to the title I most wanted to back up.

[setarip_old]

Glad to hear that you found a (circuitous) way to resolve your dilemma regarding that one specific disc.

If and when, I'd love to hear how the ongoing, mysterious dilemma has been resolved. (Have you tried UNinstalling, rebooting, and then REinstalling DVDFab?)