Blu-ray problem

[hashman53]

Howdy folks,

I hope this is the appropriate forum as none of the other selections seemed to fit. Heck, Doom 9 may not be the right place to seek help for the issue I'm having, but some of the most computer savvy individuals I've encountered seem to gravitate here so I figured I'd give it a try.

I recently built a new computer system and I am having problems with playing BD's. I have updated the divers for my video card; updated firmware for the BD burner, and tried three different software suites, all of which were updated.

The burner plays and burns DVD's without a hitch, but as soon as I try to play a BD, the software players (doesn't matter which one) just shut down.

My son has essentially the same system, so I gave him the drive and software. He has the same problem.

The motherboard has on-board video support using Radeon 4290. I removed the Radeon 5770 and have the same problem. Both the 4290 and the 5770 support HD and sport HDMI connectors.

Window's Device Manager reports that everything is working properly.

I have set a dual boot system and the problem occurs in both XP Professional and Win 7.

Any takers?

System:

Asus M4A89GTD Mobo
AMD 3.2 G Hz 6 core CPU
8 Gig RAM
ATI Radeon 5770 video card
750 watt PS
LG WH10LS30 Blu-ray Burner

Cyberlink Super Blu-ray Suite (bundled with burner)
TotalMedia Theatre 3
Corel WinDVD 2010

[Sharktooth]

have you tried ripping your BluRay with anydvd and playing back the backup from the hard drive?

[hashman53]

Sharktooth,

I think you missed the point. The objective is to be able to play a BD, not to view it. I have a very nice stand alone player and flat screen TV, if it was a matter of just wanting to view a film. I bought the BD burner and I'd like to be able to use it as it was designed to be used, if I so desire. Still, that's a possibility if I ever find a compelling need to watch a BD film on my PC. Thanks.

[Ghitulescu]

http://forum.doom9.org/showthread.php?t=157423 ;)

As many German computer magazines (those that do not live from advertising money) point out, there's a critical balance that has to be achieved, only a perfect combination of drive, its FW, mainboard and its own BIOS-FW, sound card and its drivers, operating system + some service packs, graphic card, its FW and drivers and software may allow one to see Blu-rays on her/his computer in its fullness (video and audio). A single piece that is not "ok" and the whole chain falls apart (lower resolution for audio and/or video). I remember reading recently that a certain sound card can be "unlocked" for 7.1 lossless only by TMT 3 but not by PowerDVD BD nor by Nero or others. Same for video. That's a lot of work for almost nothing.

Follow the advice of Sharktooth and the requirements for your system would be much, much relaxed.

[setarip_old]

@hashman53

Hi!

I think you may have missed "Sharktooth's" point ;>}

Try playing your Blu-ray disc on your pc with either AnyDVDHD or DVDFab Passkey running in the background (This will remove decryption and region restrictions "on the fly") - or burn a backup disc - and try to play it on your pc with either program running in the background...

[laserfan]

...as soon as I try to play a BD, the software players (doesn't matter which one) just shut down.

Cyberlink Super Blu-ray Suite (bundled with burner)
TotalMedia Theatre 3
Corel WinDVD 2010
What does "just shut down" mean? Quit/close/disappear-from-the-desktop? What's showing in Task Manager when this happens?

I would start by un-installing the Cyberlink and WinDVD software and focussing on getting TMT3 to work (and we all know TMT3 works and is the best BD playback software). You might have a conflict between the 3 of them.

You shouldn't need AnyDVD to decrypt anything so long as you are merely attempting to play a BD from your BD drive.