StaxRip Bug Reports

[stax76]

This thread is dedicated for reporting StaxRip bugs. Some bugs are harder to track than others, in order to make the tracking more easy please follow some guidelines:

If you don't have read Doom9's thread how to file a good bug report (http://forum.doom9.org/showthread.php?t=96137) yet, I suggest to start with reading it, it tells all the basics about how to deal with bugs.

Recent versions often fix bugs so please try the latest version first to check if it has been fixed already.

When StaxRip crashes it saves a diagnostic file containing debug information on the desktop. The diagnostic file can also be generated manually from the main menu (Help / Make Bug Report) at any time. The best time for generating the diagnostic file manually is after encoding or after loading a problematic source. Please post the diagnostic file using a free hosting service like 2shared.com (http://www.2shared.com/) or mediafire.com (http://www.mediafire.com), if possible don't use the attachment feature of the forum, especially for large attachments or log files.

In case there is a bug that won't crash StaxRip, please explain step by step how to reproduce it. Please try different types of source files, if the bug occurs only with a certain type, please post the specs of the source file using the newest version of MediaInfo (http://mediainfo.sourceforge.net/de). If possible upload a sample clip using a free hosting service.

[bmnot]

What, first?

After running compressibility check the status line says: "The in the encoder options defined aimed quality value is more than 10% off."

Apart from the German grammar, I found the old warning more understandable and more specific. It was something like "Encoding with these values will result in artifacts, please increase filesize or decrease resolution."

[stax76]

I'll fix the grammar, please let me know if you find more bad language. The old message had the problem that it would be good only when used with the default values. Some experienced users might set the aimed quality value to 100% and set the comp. check crf value to 22 for instance.

[RunningSkittle]

Staxrip latest beta crash's (rather dgindex throws an error) while attempting to index too many vob cells using the -if command. In this case, 108 cells from live free or die hard. This happened in previous releases of both dgindex and staxrip.

possible solution: Use -bf option instead of -if. It also has the added benefit of looking "cleaner" in the log. It would create another txt file though.

I made a file list, and used the -bf command manually with the same settings, and dgindex seems very happy :)

[stax76]

There is a limitation somewhere, I'm not sure where it is but I'll check it. The method with the file isn't easy to support since DGIndex is only supported with a generic customizable command line mechanism ('Command Line Preparer' defined in the options). The file method is also interesting because the CLI don't support commas.

[RunningSkittle]

-BF=[filelist]

Load a batch of files.
The filelist should be a plain text file listing one file per line with no extra white space.
If a specified file cannot be found, it is ignored.
Brackets Required!
HINT: The following DOS command automatically generates a filelist:
DIR *.VOB /B > FILELIST


I would think it would be easier to implement than the current system... at least with nt batch scripting it is. One line makes the list, then you just call -bf filelist.lst instead of -if file1,file2..file3

for %%a in (%path%\*.vob) do (echo %%~fa >> filelist.lst)

[stax76]

Did you try to customize the DGIndex preparer? I can help if you don't know how to do it. I don't know if dos batch is powerful enough since I don't know dos batch. If we can't get it to work with dos batch we can use wsh which I know.

[RunningSkittle]

*disregard last statement*

All I really need to be able to do is to export the files to a text file.

I tried piping the files to filelist.txt by
%source_files_no_quotes% >> filelist.lst
obviously this did not work.

[stax76]

I'll write a script or something.

[RunningSkittle]

Ive almost got a batch script to work... just one big flaw to iron out.

[stax76]

The command lines for the DGIndex preparer look as follows:


wscript.exe "%settings_dir%Scripts\make file list.js" "%source_dir%%source_name%_SourceFiles.txt" %source_files_blank%
"%application:DGIndex%" -SD=| -BF=|%source_dir%%source_name%_SourceFiles.txt| -IA=2 -FO=0 -YR=1 -TN=1 -OM=2 -DRC=2 -DSD=0 -DSA=0 -OF=|%source_dir%\%source_name%| -minimize -exit


This assumes there is a directory called 'Scripts' in your settings dir containing a script named 'make file list.js', script code is the following:


args = WScript.Arguments;
fso = new ActiveXObject("Scripting.FileSystemObject");
ts = fso.OpenTextFile(args(0), 2, true);

for (var i = 1; i < args.Length; i++)
{
ts.WriteLine(args(i));
}

ts.Close();


If you or somebody else get it to work with pure dos I'm interested to see what it looks like. :)

[RunningSkittle]

alright, so this script kind of works... it would be used with %source_files_comma_no_quotes%... I assume this is what the list would look like?


@echo off
set sourcefiles=file1.vob,file2.vob,file3.vob,file4.vob,file5.vob

:forloop
for /f "tokens=1* delims=," %%a in ("%sourcefiles%") do (call :loop "%%a" "%%b")
goto endloop

:loop
for /f "tokens=1 delims==" %%b in (%2) do set sourcefiles=%%b
echo %1 >> c:\filelist.lst
if "%sourcefiles%" == %1 goto endloop
::uncomment to see it work
::echo %1
::echo %sourcefiles%
goto forloop
goto eof
:endloop

:eof


It generates
"file1.vob"
"file2.vob"
"file3.vob"
"file4.vob"
"file5.vob"


Im affraid it doesnt work 100% effeciently or correctly :( The big problem is that it doesnt exit the loop when I want it to. Insert 'pause' above :eof, and see what I mean.

[stax76]

I'm afraid mine won't probably work either since it likely suffers the same problem as the original solution. I'll think about a new solution tomorrow.

[RunningSkittle]

Interesting, and frustrating:

Finally got it output the filelist (yay), all I need to do now is remember how to correctly call dgindex -bf

BUT here is the kicker, stax. When I try to load all of the cells again, i get the same error as before. (pulling my hair out now).

anyway, here is the code so far.

Command Line parser:
cmd.exe /c "c:\test.bat "%source_files_comma_no_quotes%""
%newline%
"%application:DGIndex%" -SD=| -BF=|c:\filelist.lst| -IA=2 -FO=0 -YR=1 -TN=1 -OM=2 -DRC=2 -DSD=0 -DSA=0 -OF=|%source_dir%\%source_name%| -minimize -exit


Test.bat:
@echo off
for /f "tokens=1 delims==" %%b in (%1) do set sourcefiles=%%b
echo %sourcefiles%
pause

:forloop
for /f "tokens=1* delims=," %%a in ("%sourcefiles%") do (call :loop "%%a" "%%b")
goto endloop

:loop
for /f "tokens=1 delims==" %%b in (%2) do set sourcefiles=%%b
echo %1 >> c:\filelist.lst
if "%sourcefiles%" == %1 exit
goto forloop
goto eof
:endloop

:eof


It works fine, as long as there arent too many files!

[RunningSkittle]

So I went through and checked exactly how many files I can load. 26

27+, staxrip crashes with this: "the data area passed to a system call is too small"

At least i had a fun time writing the script (which now seems very unnecessary)

[stax76]

I'm investigating it currently, maybe I can find a way to pass more files.

[stax76]

Looks like I could have saved us a lot headache, by default .NET creates a process using the shell, it's also possible to create a process without the shell and in this case there is no limititation of the maximum length of the command line. I've uploaded a new beta, I hope it works now. There should be no need for any scripts, it should work with the default DGIndex command line.

[Sharc]

After preparation StaxRip sometimes does not add the idx/sub to the container, even though the idx and sub have been automatically extracted as expected. The idx cannot be added manually either (Container configuration / Add... / Open ....).
I also tried re-authoring with DVDShrink beforehand, it helped in one case only)

[RickA]

Greets Stax,

Not sure if these are actual bugs per se...

-Every time I run the Compression Check the help descriptor box 'Runs the compressibilty check which helps to find a optimal bitrate.' opens and stays open throughout the Comp Check procedure. It goes away as soon as the Check is finished. Technically the 'a' should be 'an' since the word it is ahead of (optimal) starts with a vowel. That is nothing to worry about and in no way detracts from your awesome program.

-Sometimes when I am adding multiple files to the job list. After I have done the Comp Check and tried differing filter combinations. Upon clicking Next to add my selection to the Job List I get the message 'The job was sent to the currently processing StaxRip instance.' yet it does not show up in the Job List.

Not sure what in my workflow I may be doing to cause this. Load up a video, type in the target filename then start a Comp Check with light filtering (most times Undot is enough) and de-interlacing if needed. My procedure varies a little depending on what I am working with. If the source is little noisy as in older shows. I'll move to a slightly stronger filtering if the file size does not get near the range I am seeking and retry the Comp Check. Sometimes if I retype the target filename and run the Comp Check again it will allow me to add it to the Jobs List. Can try to get you more info if helpful.

Cheers,
Rick

[lollol]

When converting DVD's (i dont get this with DVB-S sources), i get an audio delay with my encoded file.

This audio delay is static, i.e. it does not change during the video and it can be corrected with something like VirtualDub.

But at times, i choose to add hardcoded subs, and this is where it causes problems for me: i can correct the audio delay in VirtualDub, but this will cause the hardcoded subtitles to be out of sync :(

Do u know what causes this out-of-sync? It happens a lot with my DVD's (i would say 1 out of 4).

Bug report files: http://www.mediafire.com/?cs2pjo44tdz

PS: the audio DGIndex demuxes, is named most of the time something like: VTS_01_1 01 en-English 3_2ch 448Kbps DELAY 0ms.ac3

[stax76]

The idx cannot be added manually either (Container configuration / Add... / Open ....).


You mean you select it with the file browser but nothing shows up in the list? Maybe the IDX file is empty, dunno if StaxRip would show a warning in this case, hopefully it would.

-Every time I run the Compression Check the help descriptor box 'Runs the compressibilty check which helps to find a optimal bitrate.' opens and stays open throughout the Comp Check procedure. It goes away as soon as the Check is finished. Technically the 'a' should be 'an' since the word it is ahead of (optimal) starts with a vowel. That is nothing to worry about and in no way detracts from your awesome program.

fixed

-Sometimes when I am adding multiple files to the job list. After I have done the Comp Check and tried differing filter combinations. Upon clicking Next to add my selection to the Job List I get the message 'The job was sent to the currently processing StaxRip instance.' yet it does not show up in the Job List.

Not sure what in my workflow I may be doing to cause this. Load up a video, type in the target filename then start a Comp Check with light filtering (most times Undot is enough) and de-interlacing if needed. My procedure varies a little depending on what I am working with. If the source is little noisy as in older shows. I'll move to a slightly stronger filtering if the file size does not get near the range I am seeking and retry the Comp Check. Sometimes if I retype the target filename and run the Comp Check again it will allow me to add it to the Jobs List. Can try to get you more info if helpful.

If you run two StaxRip instances then it's a feature, not a bug. A short description of this feature can be found in the help of the job dialog. Do you run two instances?

When converting DVD's (i dont get this with DVB-S sources), i get an audio delay with my encoded file.


It's likely a ripping/indexing problem, not directly related to StaxRip.

[Bh4i]

It's likely a ripping/indexing problem, not directly related to StaxRip.
You are right about that.

Sorry to not edit my post, cause i also tried every other encoding GUI i know, and also got the delayed encode with those...

[pausefisk]

I've been using staxrip for some time, and i got a new pc running vista home premium and downloaded the latest release, StaxRip_1.1.1.0.exe.

Installing works fine, but when i start the progam vista only tells me it fails and nothing more.

Any suggestions?

[stax76]

If Vista gives the error and not .NET or StaxRip then it's difficult to track the reason, is your environment in any regard uncommon?

[pausefisk]

If Vista gives the error and not .NET or StaxRip then it's difficult to track the reason, is your environment in any regard uncommon?

I opened windows error log and got this:

--

Feil-bucket 280492393, type 5
Hendelsesnavn: CLR20r3
Svar: Ingen
Cab-ID: 0

Problemsignatur:
P1: staxrip.exe
P2: 1.1.1.0
P3: 4875d9fb
P4: StaxRip
P5: 1.1.1.0
P6: 4875d9fb
P7: 1d
P8: ca
P9: System.InvalidOperationException
P10:

--

I googled System.InvalidOperationException and it lead to NET framework. I have installed 3.5 wich was linked to from readme file included in program package.

anyway.. im back to 1.0.0.1, works fine =)

[doggyjumper]

Hi
Not sure if its a bug or me doing the wrong approach

Been very happy so far but I wanted to add tagging capability so tried with an event command , for example:
'after project encoded' - 'perform/excecute command' - "c:\AtomicParsley.exe" %target_file%.mp4 --artist "name" --copyright"name"

. all works with one flaw . the file is renamed with -temp-anumber in the name (file.mp4 becomes file-temp-xxx.mp4)

or is there maybe another way to incorporate - even the information into the log file ?

any help please

thanks

[stax76]

all works with one flaw . the file is renamed with -temp-anumber in the name (file.mp4 becomes file-temp-xxx.mp4)

I guess the renaming is done by AtomicParsley, doesn't MP4Box support the tags, if so a alternative way might be possible to add additional cmdl params in the muxer dialog.

or is there maybe another way to incorporate - even the information into the log file ?

You mean showing the event command in the log file? I thought something would show up but after a quick test it don't seem to, I'll fix it.

[doggyjumper]

I guess the renaming is done by AtomicParsley,

You are correct , found this " AtomicParsley defaults to non-destructive writing to a temp file next to the source file "
but also " You can append a "--overWrite" command line flag and the original file will be deleted and the temp file will be renamed to the original filename"
Guess that solved that :-)

doesn't MP4Box support the tags

Just cant figure out the commands as explained :-( , one real example would help

You mean showing the event command in the log file? I thought something would show up but after a quick test it don't seem to, I'll fix it.

Yes..., thanks Stax

Anyway to be able to extract a frame (to jpg or so ) from within Staxrip as then AtomicParsley could add it as album art ?

[ab-db7000s]

Demuxing/Indexing MOV/MP4 (h264, aac)

Hello!

Somewhere along the way from Version 1.1.0.1 to 1.1.1.0 (has to be somewhere in the later June Betas) the demuxing/indexing parameters have changed for MOV/MP4 (h264, aac) files.
Now DGAVCDecode/DGAVCIndex is used instead of (?). Since then I'm facing the problem that for HD .movs (specially Apple HD-trailers (h264+aac) the frame-rate isn't recognized correctly - it's always 25fps.
Another problem is the audio demuxing/converting from these files. They are named "* - iv-Undetermined.aac" and the "*.wav"-file is corrupt. Same happens to these files if they are converted to a mp4-container (YAMB) before.
I'm updating the StaxRip Versions just by exchanging the .exe and .dll, downloading/installing the latest external applications (from within the program) and updating the profiles as suggested by the program.
Any idea? Or some additional configuration data I should deliver?

Greets,
Andi

[stax76]

Welcome to the forum, maybe I can fix it but I'll need a sample clip, can you upload one using 2shared.com? Previously MP4 was handled with dshow, now it's demuxed with MP4Box, it should still be possible to configure StaxRip for the old dshow handling but it requires some knowledge.

[ab-db7000s]

Thanks for your prompt reply!
Sorry, I can't upload a clip, but they are downloadable at http://www.apple.com/trailers/. BTW what's the benefit of changing to mp4box? On the other hand mp4box recognizes the format correctly using YAMP to change the container from mov to mp4.

Greets,
Andi

[stax76]

Benefit is audio don't has to be reencoded.

[doggyjumper]

I'll fix it.

This means there will be an update available somewhere ?

Sorry to bug with another bug?

Whenever I try to "edit presets" in a command line Staxrip crashes (like in muxer profiles - mp4 for example).

[sVincent]

Hi,

I'm getting the following exception when i open a video file for encoding:

System.ArgumentException: Støtter ikke kulturnavnet nb.
Parameternavn: name
ved System.Globalization.CultureTableRecord..ctor(String cultureName, Boolean useUserOverride)
ved System.Globalization.CultureTableRecord.GetCultureTableRecord(String name, Boolean useUserOverride)
ved System.Globalization.CultureInfo..ctor(String name, Boolean useUserOverride)
ved StaxRip.Language.get_Languages()
ved StaxRip.DemuxPreparer.DemuxMKV()
ved StaxRip.DemuxPreparer.Run()
ved StaxRip.MainForm.Prepare()
ved StaxRip.MainForm.OpenVideoSourceFiles(List`1 files, Boolean autoMode)
ved StaxRip.MainForm.OpenSourceFiles()
ved StaxRip.MainForm.gbSource_MenuClick()
ved Stax.UI.LinkGroupBox.Label_Click()
ved Stax.UI.LinkGroupBox._Lambda$__3(Object a0, EventArgs a1)
ved System.Windows.Forms.Control.OnClick(EventArgs e)
ved System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
ved System.Windows.Forms.Control.WndProc(Message& m)
ved System.Windows.Forms.Label.WndProc(Message& m)
ved System.Windows.Forms.LinkLabel.WndProc(Message& msg)
ved System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
ved System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
ved System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

I have sent you the link to the diagnostic files, I hope you can figure out what causes this exception :)

Thanks,
Stefan

[3eye]

i love Staxrip. for few month I've downloading full DVDs and convert them the way i like to MKV and AVI/Xvid.
in the last few weeks i have a problem when i convert to Xvid. the final AVI/Xvid are not working with subtitles. the media player classic play that as long as i don't have a VOBSUB installed on the computer. the media player 11 will not work with subs at all . if i will try to play old file that was made in staxrip, it will work just fine, and if i will try Avi. files that was created in another similar (like auto GK) software they will work just fine. some thing is worng with the staxrip.
what should i do ?

[pausefisk]

Since StaxRip 1.1.1.0 would not work for me ( System.InvalidOperationException ) i had to go back to an older version 1.0.0.1.

Now i updated to a dvb-s2 card and want to encode HD videos, and i believe that v 1.1.1.0 has support for DGAVCIndex? Because v 1.0.0.1 wont accept .dga files, and when trying to open .avs files in v 1.0.0.1 i 'm told to use the internal avs generator.

Is there any way around this problem since the latest build doesnt work for me?? Is there any build that uses DGAVCIndex that doesnt requre .net 3.5 ?

edit: I've now tested v 1.1.1.0 on a win XP Pro, Norwegian edition, and its the same problem, so there is no vista issue here. It must be something with .NET 3.5 and norwegian language...?

[newuserxyz]

Hi!

my first try with staxrip. So probably not the application is wrog but it's me :confused:

I tried to convert an dvd to xvid.
When I try to run the compressibility check (I simply click on the link down in the left corner) I receive the following error:

http://www.2shared.com/file/3771176/aa79f7b2/StaxRip_Diagnostic_Files.html

Any idea what could be the problem?

thanx in advance

[basheim]

edit: I've now tested v 1.1.1.0 on a win XP Pro, Norwegian edition, and its the same problem, so there is no vista issue here. It must be something with .NET 3.5 and norwegian language...?

I have the exact same problem as you Pausefisk. I run Vista Ultimate and Windows XP, but in english edition with norwegian set on keyboard and date, time, number format. Upgraded a few days ago to .NET 3.5 SP1 but no difference.

[pausefisk]

I have the exact same problem as you Pausefisk. I run Vista Ultimate and Windows XP, but in english edition with norwegian set on keyboard and date, time, number format. Upgraded a few days ago to .NET 3.5 SP1 but no difference.

ok, "good" to hear others have same problem, then i guess its not my pc-setup thats wrong. I hope stax author can take a deeper look at this, cause i really miss using staxrip, there are really not many good alternatives, in my opinion :)

[stax76]

I've hopefully fixed the bug with norwegian systems, please try the newest beta, greetings to norway. :)

This means there will be an update available somewhere?

Yes, the change is available in the latest beta.

Whenever I try to "edit presets" in a command line Staxrip crashes

And there is no diagnostic file?

@3eye

Downloading a DVD is against the rules (http://forum.doom9.org/forum-rules.htm). I'm not sure if there is a bug, it looks you've not much experience so it might help to read a couple of StaxRip guides (http://forum.doom9.org/showthread.php?t=102652).

When I try to run the compressibility check (I simply click on the link down in the left corner) I receive the following error:

It might be due to incompatible XviD version, in the 'External Application' dialog, you can try to downoad the required XviD version.

[stax76]

@Grossmeister

Does it mean the download feature is completely broke for you? Many packages contain additional or modified files, the 7z package for instance has a additional manifest file to make the UAC dialog in Vista popup trying extracting to a directory requiring elevated user privilegs to write.

@weaver4

I guess MP4Box don't accept your subtitle file probably because of a problem with the text encoding.

[doggyjumper]

Crashing trying to edit the container presets

bugreport : http://www.2shared.com/file/3781018/980980d5/StaxRip_Diagnostic_Files.html

[stax76]

Crashing trying to edit the container presets

I've uploaded a beta fixing it.

[pausefisk]

Nice job stax! I've just installed the new beta, and it now finally seems to work with norwegian windows/net 3.5!!! At least the program start, i will try do an encode later, will report back if it troubles! :thanks:

[basheim]

Nice job stax! I've just installed the new beta, and it now finally seems to work with norwegian windows/net 3.5!!! At least the program start, i will try do an encode later, will report back if it troubles! :thanks:

Yep, worked here too! Thanks!

Stax - what was the problem? I have another app with the same error message, and the author have no clue as to what could be wrong.

[stax76]

I have another app with the same error message, and the author have no clue as to what could be wrong.

There were two problems, one causing a exception and another one not catching possible exceptions. Just tell him to change the region to norway in the windows control panel, then he can reproduce the crash. Following code was crashing:

CultureInfoValue = New CultureInfo(CultureInfo.CurrentCulture.TwoLetterISOLanguageName)

On a exception .NET applications normally show a own exception dialog or at least the .NET exception dialog is shown so it's easy to track the problem. In case there is a unhandled exception in the constructor of the startup form however, the .NET exception dialog is not shown but only the crash dialog of the operating system giving no hints what the problem is. The solution for this adding a try catch block in the constructor to handle possible exceptions or to use the event AppDomain.UnhandledException to handle anything unhandled, the event Application.ThreadException won't work in this case!

Since I've improved exception handling in the latest beta I'm hoping future crashs will always show more then just the useless crash dialog of the operating system.

[doggyjumper]

I've uploaded a beta fixing it.

Thanks, doesnt crash anymore :-)

but I am confused as I am getting an empty window (both edit and preview). I assumed that this would give one the ability to change the presets (container configuration ) already there or am I getting this wrong ?

[R.A.F.]

@Grossmeister
Does it mean the download feature is completely broke for you? Many packages contain additional or modified files, the 7z package for instance has a additional manifest file to make the UAC dialog in Vista popup trying extracting to a directory requiring elevated user privilegs to write.

Wouldn't it be easier both for the user and you, Stax, to compile just one big file for StaxRip with all what it needs, where the .exe and simply everything is already included? Virtually an "all-in-one"-package? - If this would be packed with the very efficient 7zip-packer I guess it would cause less traffic, than if every user is forced to load every external application e.g. when re-installing something on his system form your server again and again.

[stax76]

but I am confused as I am getting an empty window

Maybe it has no default presets.

Wouldn't it be easier both for the user and you, Stax, to compile just one big file for StaxRip with all what it needs

There are a couple of problems with that, moving to another system just backup your download and install directory, the directories where StaxRip downloads applications and unpacks applications. On a new system just point StaxRip to these directories. By default these directories are in the settings dir I think so if you don't moved them out you just have to backup your settings dir. When StaxRip starts and don't find a settings dir it'll ask for it and create default settings if there is none.

[Albo]

Unable to open mkv files. Gives me AviSynth Error - DirectShowSource: couldn't open file. The format is not supported.
Have uninstalled and reinstalled without success.

Bugreport, manually generated after receiving error (http://www.2shared.com/file/3868992/8cba9b72/StaxRip_Diagnostic_Files.html)