Good remote desktop tool?

[jacksparrow]

just wondering what you folks use for remote desktop, that gives the ability for the user you are helping, to also see what you are doing?

I'll like my folks back in Europe to be able to see what am doing when they ask for help on their PCs

[setarip_old]

Hi!

If they (and you) have DSL or better, a couple of videocams, microphones, and AIM (or similar) with video (and, of course, audio) capability may serve you...

[ilovejedd]

I use TightVNC to control my PCs remotely. LoL, first time I used it, my brother thought it was a ghost. Unfortunately, you'll have to install and set it up on your parents' PC and forward ports in the router if needed. Setting up dyndns for them is also a good idea so you don't need to keep track of their IP since I don't think they have a static one. :D

[foxyshadis]

If it's only one person you have access to, port forarding them is fine. I found RealVNC's listening mode to be superior - port forward locally, walk them through downloading the client (set a custom install package up yourself to save time), and then have them type your address in. Only works at home though, unless you're in control at the office.

Remote assistance is fast compared to VNC, but it's a pain to set up, both parties have to have an MSN passport login (although I hear it can be done with email).

[LoRd_MuldeR]

You should check out VNC (Virtual Network Computing).
There are several forks under development, like RealVNC (http://www.realvnc.com/download.html) or UltraVNC (http://sourceforge.net/projects/ultravnc).

// Edit

Damn, too late :D

[Shinigami-Sama]

Rdesktop for Solaris Boxes
but getting clients to connect no idea how do that nicely under windows

[sNNooPY]

I recommend using UltraVNC

[buzzqw]

for me RadMin (remote administrator... or ms rdp )

BHH

[Pelican9]

https://secure.logmein.com/images/header/logo-lmi.gif (www.logmein.com)

[alcatraz]

can anyone give me any pointers on how to use ultraVNC to control my remote desktop at my parents'?
forgive me am only a newbee but do i just add the same port
numbers TCP/UDP in exeptions on both pc's?
I know probably not but am desperate to learn so any pointers at all would be very much appreciated!!

[alcatraz]

thanx very much pelican9!!
so should i run both EVOdemux and SUPread aswell on
both pc's?
plus how long will the trial version last m8?

[Zarxrax]

When I want to access my home computer from school I use ultravnc. It works fairly well and is pretty fast.

There is a version called UltraVNC Single Click which is designed specifically for providing remote assistance to others. You can build a custom version with your own logos and information in it, and have it set up to automatically allow connections from your IP address. All someone has to do is double-click on this exe, and it will let you connect and fix their pc.

[Sirber]

I recommend using UltraVNC

+1

UltraVNC is likely the most advanced VNC

[Blue_MiSfit]

Indeed. If you're on Windows, then you can also use Remote Desktop, which works very well if you need to access your work PC's Domain (assuming your network admins allow it and can tell you how to do it), and get work done from home. Since it's integrated into windows, it allows you to access other network resources.

~MiSfit

[celtic_druid]

Remote Desktop is useless since they would just get a blank screen (unless they are running Server 2003, but they still couldn't see what you are doing).

Remote Assistance I think was really designed for domains since you don't need invites when on the same domain, making the process much easier.

The invites can be emailed, sent by MSN or placed on a share drive, etc. Basically you just get an option to save the file and you can do whatever with it.

If you just want to use network resources, I think VPN makes more sense.

[CWR03]

I used to use PCAnywhere, but it's not cheap. It provides a full desktop at the remote site.

[chainring]

Don't even jack with forwarding ports and the like. Use Hamachi to create a VPN, then fire up any choice of remote control, like any flavor of VNC. Hamachi is free, fast and waaaaay too easy.