DVD Player Response: "Incorrect Disc"

[Roosh]

Hi :)

I am new to dvd burning/creation for standalone dvd player operation.
I have made 3 attempts at burning raw dvd data...

http://img147.imageshack.us/img147/9269/33270067md3.png http://img101.imageshack.us/img101/1474/86797130ls7.png

...onto blank dvd media, twice using dvd-r's & once with a dvd+r -- all 3 discs play successfully and are fully functional in PowerDVD on my computer,
but do not work in my Toshiba TV/DVD combo, receiving an "Incorrect Disc" error each time.

Some details:
- Using Windows XP on a pc.
- The burner: NEC ND-3550A - de.nec.de/productdetail.php/id/1354
- The burning software: First tried Ashampoo Burning Studio 6 v6.50 (once on a dvd+r, 2nd attempt with dvd-r)
and then Nero Burning Rom 6 v6.6.1.6 (the latest attempt, also using a dvd-r)
- The blank 4.7GB dvd's are Fujifilm - fujifilm.com/products/storage/dvdr.html & fujifilm.com/products/storage/dvdplusr.html
- The Toshiba tv/dvd combo: model # md20fn3r - this is the owner's manual: tacpservice.toshiba.com/CONSUMERPRODUCTSUPPORT/Manuals/Combo_TV_DVD/md20fn3_md20fn3r_ownman.pdf
and now I see that some search results of the brand & model number indicate that it does support "DVD-R playback"

I believe that I selected the appropriate burn process in both cases...

http://img248.imageshack.us/img248/4969/2q2ejqvfh5.png

...and for Nero, the extensive tutorial found at dvdshrink's site, "Burning to DVD±R(W) with Nero Burning Rom "DVD-Video" mode"
-> dvdshrink.info/nero-video.php

After all 3 attempts led to the same error, a search of "Toshiba Incorrect Disc" pointed to this old thread from doom9, http://forum.doom9.org/showthread.php?t=56768
Most of the references & terms from the post are over my head, but it's got me wondering if I can do any editing or tweaking of the Video_TS files in my situation to get the discs to bypass this pesky error & play..

Or, something in this equation, the burner, burning software, blank discs or the dvd player is just not cooperating/compatible for whatever reason - I'm hoping someone reading this will have an "Oh! It's not working because..." type of reaction.

Any feedback would be appreciated. :cool:

[r0lZ]

Seems you have a problem with wrong VTS sector pointers. They are not used by software players, but are essential for standalone players.

It is well known that Nero has many problems with those pointers. I don't know Ashampoo, but it has not a very good reputation.

Solution: use the best burning program: ImgBurn (http://www.imgburn.com/) (free.)

[Roosh]

Seems you have a problem with wrong VTS sector pointers. They are not used by software players, but are essential for standalone players.

It is well known that Nero has many problems with those pointers. I don't know Ashampoo, but it has not a very good reputation.

Solution: use the best burning program: ImgBurn (http://www.imgburn.com/) (free.)

Thanks for the reply, r0lZ. :)

- I installed ImgBurn and created an iso & burned it (per the how-to guides on the ImgBurn site) and it still didn't work (same error). :(

- So, if what you're saying about the "wrong VTS sector pointers" is the case, is it possible to edit/tweak the files prior to building the iso so that the disc can be read by the standalone?

If so, would you (and/or anyone else browsing this thread, for that matter) be able to instruct me on how to do this?

TIA

[setarip_old]

@Roosh

The difficulty may be solely due to the Toshiba combo unit you are trying to use for playback. Before trashing the media you've already burned, try playing them on other standalone players - You might want to take them to your local retail electronics store and try palying them on some of the connected demo units...

[r0lZ]

I agree with setarip. You should first be sure that your player supports your media.
And try to burn a RW to test.

To rebuild the VTS sector pointers, you can load your DVD files in PgcEdit and save them back. Simple!
But I'm almost sure ImgBurn rebuilds them anyway...

[Roosh]

Thanks again for following up, guys. ;)

- Word, as soon as I get a chance to try these discs on a different standalone, I'll do so & report back.

- Until then, I'm curious about the info discussed in that older doom9 thread linked in my 1st post - http://forum.doom9.org/showthread.php?t=56768 - are you guys able to tell from the video_ts snapshot alone as to whether I need to edit the hex data or use one of the many, many programs referenced on this board such as "Ifoedit" mentioned in Ollie W. Holmes' 2003 thread above?
- And how did you conclude it's the Toshiba and not one of the other factors?

[setarip_old]

And how did you conclude it's the Toshiba and not one of the other factors?What was suggested was that the Toshiba MAY be at the root of your problem.

I suggested this for two reasons:

1) There are SO MANY inconsistencies amongst players that, the fact that a disc doesn't play on one specific player doesn't necessarily mean there's anything wrong with the disc

2) Toshiba players (especially the recent combo units) have historically had difficulty with burned (as opposed to commercial, pressed) media...

[Roosh]

#1: Hey setarip ;) - I noticed your latest reply as I was writing/previewing the following - duly noted & check this out:

#2:
:) :) :) Whoa! Success...

Ok, so I just created a disc that works on the Toshiba.
It's not the same movie I've been trying these past 4 or 5 attempts however, it's a new one.
Same process, used a dvd-r, created & burned the iso using ImgBurn.

So, maybe it's fair to conclude that these fujifilm discs are, it turns out, compatible with the Toshiba, and that there was something off about the 1st movie's data?

Here again is what the 1st dvd looks like:

http://img147.imageshack.us/img147/9269/33270067md3.png http://img101.imageshack.us/img101/1474/86797130ls7.png

... and here's what the 2nd dvd looks like:

http://img137.imageshack.us/img137/1908/34qu0.png

-> Are you able to tell just from sight what the differences/culprits are, or do you need some more specific details? (Let me know what other info you'd need, in that case.)
Does the fact that the first dvd has the additional folder ("JACKET_P"), which contains the following files, by the way...

http://img139.imageshack.us/img139/4222/56cy1.png

...while the dvd that worked, only has a VIDEO_TS folder have something to do with it?



At any rate, I'm just glad to see that it is in fact possible using my setup (burner, software, discs and player) to create a working standalone-friendly dvd.
Thanks for the suggestions, gentlemen. :)

[setarip_old]

The only very distant thought I have is that, based on your burning procedure, you may have actually burned the "Jacket_P" folder (which, by the way, as far as I know, is only recognized by SONY players) physically on the first sectors of your DVD. In my very distant memories, this is a No-No...

Your listing of the standard filetypes (.IFOs, .BUPs, .VOBs) in your VIDEO_TS folder tell me nothing.

I honestly have no idea how your initial post led "r0lZ" to the conclusion that:Seems you have a problem with wrong VTS sector pointers.Perhaps he/she will post an explanation and have some more insight to offer regarding your latest graphic.

In any case, congratulations on your success ;>}

[r0lZ]

Well, I haven't said that it's certainly a problem with VTS sector pointers. Roosh said that that he was new to DVD burning/creation. Therefore, I suspected a problem in the DVD-Video files. And the fact that the DVD plays on the PC but not on a standalone is an indication that it could be the case. I know that it could also be a media incompatibility problem, but IMO the first thing to do is to be sure to have the right files.

But I think now that it's probably another problem, as the attempt to burn with ImgBurn has also failed.

Roosh, could you try to load the DVD-Video files in DVDShrink? If there is a structural problem in your files, Shrink usually refuse to process the DVD.

[Roosh]

The only very distant thought I have is that, based on your burning procedure, you may have actually burned the "Jacket_P" folder...

I've been burning the contents of the Video_TS folder in all cases.
Didn't mean to mislead, only referenced the Jacket_P stuff in case it was somehow relevant to "Incorrect Disc" error.

Your listing of the standard filetypes (.IFOs, .BUPs, .VOBs) in your VIDEO_TS folder tell me nothing.

Please let me know (and that goes to everyone browsing this thread, not just the two members here who've generously taken the time to respond) if there's any other details/information I can provide to help further troubleshooting.

In any case, congratulations on your success ;>}

;)

[Roosh]

Roosh, could you try to load the DVD-Video files in DVDShrink? If there is a structural problem in your files, Shrink usually refuse to process the DVD.

- Thanks for the suggestion, r0lZ. ;)

- I just loaded the Video_TS contents into DVDShrink.
It analyzed all of the data (with the video preview enabled, which functioned properly) and led to the following results...

http://img219.imageshack.us/img219/1639/dvdshrinkxi8.jpg

...everything seems to have processed correctly.
(Please let me know if there's any other details you'd need to make any conclusions.)

[Roosh]

It's frustrating to be at a loss as to why one dvd burning process is working while another using the same components is malfunctioning.
I'm hoping to narrow it down before I make any more coasters out of my blank dvd's...
-> If there's any additional suggestions out there, please jump in to the fray. :)

=======================

I'm still wondering btw, and most likely just on a whim as I wouldn't know how any of these programs work or are relevant to the issue either way, about the references to hex data and data editors ("Infoedit", for example) in that old doom9 thread linked above (http://forum.doom9.org/showthread.php?t=56768) and whether they can be helpful or not.

[setarip_old]

As I suggested earlier, before trashing the media you've already burned, try playing them on other standalone players - You might want to take them to your local retail electronics store and try playing them on some of the connected demo units...

[r0lZ]

No problem with shrink, so I guess it's a media issue.

[jeffy]

Jacket_p problem anyway?
http://forum.doom9.org/showthread.php?t=97140

[Roosh]

As I suggested earlier, before trashing the media you've already burned, try playing them on other standalone players - You might want to take them to your local retail electronics store and try playing them on some of the connected demo units...

Those discs have subsequently been tested on different standalones and did not work in those players either.

Also, it should be reiterated that the first few discs that malfunctioned in the Toshiba and the disc recently created which actually worked in the Toshiba all came from the same Fujifilm blank dvd spindle.

Thank you for your input, setarip_old.

No problem with shrink, so I guess it's a media issue.

Gotcha. ;)

==========================================

At this point I would like to urge any additional members who have entered this thread and have some ideas/instructions to post here when you can.

[Roosh]

Jacket_p problem anyway?
http://forum.doom9.org/showthread.php?t=97140

Thanks for responding, jeffy. :)

I checked out that thread, it does seem pretty relevant to this situation.
I'll attempt a burn with the Jacket_P folder removed and see if it ends up working, the same way it worked for the thread's creator...

** EDIT: :( Nah, it didn't work, still the same "Incorrect Disc" error. **

-> Again, there's a reference in that thread to using IfoEdit to alter some conflicting data in the folder's .ifo files, the same way it's referenced in the older doom9 thread I've mentioned a few times - http://forum.doom9.org/showthread.php?t=56768 - can someone tell me how to determine if I need to edit the ifo files here and if so, how to do it?

[amishchus]

Just got a similar problem myself. The player is a Toshiba SD-V394 (combo unit), which has played countless other commercial DVDs, backup DVD-Rs and DivX/Xvid video files on DVD-Rs with no problems. The burning app is NTI CD/DVD Maker, which is far from ideal in theory, but has worked just fine for me in the past. The media spindle has already been tested when playing other DVD backups on this unit.

I think the problem could be with an IFO file making the player 'think' the disc is PAL, as described here >> http://forum.doom9.org/showthread.php?t=56768. I will try fixing this with IfoEdit and will report back.
EDIT: It seems I'm another noob completely at a loss in terms of editing the IFOs. Can aynone provide tips? I don't seem to find the words / bytes referenced in the thread above when opening my .IFOs with IfoEdit.

Perhaps another workaround is region-free unlock codes - if they exist for these Toshibas. I couldn't seem to find any for SD-V394. Any suggestions?

PS What sort of raises a flag for me is that my discs are Fujifilm also, but they're DVD-R as opposed to the DVD+Rs used by Roosh. As I mentioned, other backups worked fine with these media, which makes me suspect it's more of an issue with a particular title's IFO.

[r0lZ]

You should use VobEdit to edit a VOB file, not IfoEdit as explained in the other thread.
And, IMO, DVDPatcher (http://www.videohelp.com/tools?tool=DVDPatcher) is a lot easier to use for this kind of job.

Let us know if changing the PAL flag to NTSC has solved the problem. Thanks.

[amishchus]

Thanks for the tip.

According to DVDPatcher, VIDEO_TS.VOB and the other VOB files in VIDEO_TS all have PAL settings for vertical size and framerate.

Should I then patch each VOB to NTSC vert. size / fps and re-burn? If yes, should I use the "first header only" or the "entire file" option?

[r0lZ]

I suppose so, but I don't know if it will fix your problem.

It is better to fix the entire file. Doesn't hurt anyway.

[setarip_old]

@amischus

What is the Title and Region of your original DVD?

[Roosh]

...What sort of raises a flag for me is that my discs are Fujifilm also, but they're DVD-R as opposed to the DVD+Rs used by Roosh...

I am using DVD-R's.

You should use VobEdit to edit a VOB file, not IfoEdit as explained in the other thread.
And, IMO, DVDPatcher (http://www.videohelp.com/tools?tool=DVDPatcher) is a lot easier to use for this kind of job.

Let us know if changing the PAL flag to NTSC has solved the problem. Thanks.

These subsequent responses to my last post (http://forum.doom9.org/showpost.php?p=969021&postcount=18) are confusing - Is the above reply in reference to this thread, "DVD Player Response: "Incorrect Disc"" or to amishchus' post?

Have we determined that there is an issue with any of these vob or ifo files...

http://img101.imageshack.us/img101/1474/86797130ls7.png

...potentially causing the error? If so, how have you done so?
If there is such an issue what program should be used to alter the data and how do you do that, please explain/instruct.

Otherwise, this thread continues to go unresolved.
I am requesting new/additional input from doom9 members - thanks in advance.

[r0lZ]

My reply was for amishchus, but since he has a similar problem than yours, it might help you too. Wait and see...

[setarip_old]

@Roosh

Just curious - When you use NERO to burn, are you selecting the "DVD-Video" mode (as you should) or something else?

[Roosh]

...has a similar problem [to] yours, it might help you too...

Is it a similar problem?

...I think the problem could be with an IFO file making the player 'think' the disc is PAL...

...[I] suspect it's more of an issue with a particular title's IFO.

How/when did we determine that there is either a potential PAL or IFO issue with these files?

http://img101.imageshack.us/img101/1474/86797130ls7.png

I've only been speculating this whole time - we don't have any reason to associate the issue with any particular files yet.

[Roosh]

@Roosh

Just curious - When you use NERO to burn, are you selecting the "DVD-Video" mode (as you should) or something else?

From this thread's 1st post:

...and for Nero, the extensive tutorial found at dvdshrink's site, "Burning to DVD±R(W) with Nero Burning Rom "DVD-Video" mode"
-> dvdshrink.info/nero-video.php

[Roosh]

Gentlemen, thank you sincerely for your input. ;)

Amishchus, thank you for your interest - I hope you resolve your problem.
I would encourage you to begin a brand new thread in this same forum section.

===========================

-> At this point I would like to urge any additional members who have entered this thread and have some ideas/instructions to post here when you can.
Thanks in advance.

[setarip_old]

@RooshOk, so I just created a disc that works on the Toshiba. It's not the same movie I've been trying these past 4 or 5 attempts however, it's a new one.What is the Title and Region of the problematic DVD?

What software and procedures did you use to initially rip the DVD to your hard drive? (No graphics are needed. They just make it more difficult to absorb the words included in the post ;>})

[Roosh]

@RooshWhat is the Title and Region of the problematic DVD?

What software and procedures did you use to initially rip the DVD to your hard drive? (No graphics are needed. They just make it more difficult to absorb the words included in the post ;>})

@ setarip_old ;)

- I don't know how to identify the title & region of a dvd. However even if I did...
- I did not originate the rip*, but I've sent a message to the ripper with the same question.
-> I'll post back with thos details when/if I get them.



*(Not sure if it's kosher to cite that here. Or as long as it's vague, it's ok?
Please let me know, old-schoolers).

[setarip_old]

I don't know how to identify the title & region of a dvd. However even if I did...- I did not originate the rip*That's a major disappointment to find out, after all of the effort that I and others have put into trying to help you resolve a problem with your PRESUMED LEGITIMATE rip of a DVD that you own.

1) There's no telling what kind of garbage you're dealing with, regarding a file created by someone else

2) "Join Date: Aug 2003" - I'd suggest you RE-read the forum rules (#6, in particular) and the "Announcement" at the top of the "Newbies" sub-forum...

[Roosh]

I see. Well, I thought a veiled reference to the rip not being mine would be acceptable and a means just to answer your question, and move on to the next member's input, not potentially halt a thread that I had hoped would lead to a resolution, through detailed specific instruction on how to identify & correct potential errors within the ifo/vob files...

Ironically, I actually did re-read the forum rules, including #6, prior to making this thread and figured that keeping the dvd source irrelevant would help to get general suggestions from a knowledgeable forum.

Anyway, if this new detail is enough to request that I no longer seek assistance with this particular topic, or even with the board, I would understand. ;)

If not, then I would hope to proceed with seeking new/additional input regarding "detailed specific instruction on how to identify & correct potential errors within the ifo/vob files..."

[r0lZ]

Is it a similar problem?
Judge by yourself.

... but do not work in my Toshiba TV/DVD combo, receiving an "Incorrect Disc" error each time.

Just got a similar problem myself. The player is a Toshiba SD-V394 (combo unit)

I got the message "Incorrect Disc" when I played the dvd on my Toshiba 9" TV + DVD player MD9DM1 combo.

So, before requesting "I would encourage you to begin a brand new thread in this same forum section" you should wait until the problem is fully analyzed.

[Roosh]

And on that note...http://img176.imageshack.us/img176/2163/blowupwb4.gif

Unresolved inquiries are always unsatisfying, but I think it's best to bow out of this thread at this point.

Thanks to all who took the time to provide feedback. ;)

[amishchus]

Update on my experiments: just adjusted all the IFOs in VIDEO_TS to NTSC with IfoEdit and the DVD now plays. Unfortunately, the subtitles are too low on the screen to be readable (I guess a problem with the vert. size).

Perhaps I'll try using DVDPatcher instead. At least, the 'incorrect disc' problem is out of the way.

[setarip_old]

Unfortunately, the subtitles are too low on the screen to be readableYou can use DVD SubEdit to easily adjust the verical positioning of the subs (in place)...

[r0lZ]

I guess DVDPatcher will not do a better job.
You can use DVDSubEdit to adjust the position of the subtitles.

[EDIT: setarip was faster! :)]

[amishchus]

Thanks, will do.

[amishchus]

@ setarip, r0lZ:

Used SubEdit to move up subpics in all VOBs by "2", not sure of what unit. End result appears the same (much too low on the TV).

What magnitude of vertical shift would you recommend I use to acheive noticeable differences - yet without putting the subs smack dab in the middle of the letterboxed WS output?

[setarip_old]

Move the slider so that you're viewing a scene that has subtitles. You can then see the results onscreen as you select the amount of vertical movement...

[amishchus]

I did look at those, but the subtitle view in SubEdit did not match the final set-top player output. What I mean is the SubEdit shows the subtitles overlapping the bottom 15% or so of the actual video (not the black letterboxing bars). The player still shows them much lower and entirely over the bottom black bar.

The other strange anomaly is that the only VOB edits were done to vert. subtitle position. After these VOBs were burned, then copied back to HD and opened again in SubEdit, they now show as green in colour. The burned disc displays subtitles as white though. What gives?

[setarip_old]

Make sure you have DVD SubEdit set to the same format you're going to use for playing on your standalone...

[r0lZ]

Use always an even number of lines, as an odd number can cause some problems. 2 is the minimum, and is very low.
Try to locate a good position of the first subpic on your TV, and clone that position in DVDSubEdit.
You can also use the "borders" feature of DVDSubEdit. It has some presets that could help you.
I can't help much more, as I don't know the original position of the subpics.

[EDIT: I haven't noticed page 2 of this thread.]
Setarip is right. For a 16:9 movie, you have to select the display mode used by your TV. You should see the subpics as they are displayed on your TV.
But maybe there is a problem here, as your original DVD is a strange mix of PAL and NTSC.

[amishchus]

Thanks, will try moving up by 90.

***EDIT*** This works great. For those having similar problems in the future, moving up by 90 lines in SubEdit seems to work well for 16:9 Widescreen DVDs displayed on a regular TV. Problem now fixed. Steps taken: Changed all the .IFO files to NTSC with IfoEdit, moved up all the VOB subtitles by 90 lines with SubEdit.

Thanks to setarip and r0lZ for all the helpful tips!

[setarip_old]

Thanks to setarip and r0lZ for all the helpful tips!Glad to hear that things worked out well for you ;>}

[r0lZ]

Thanks to you! :)