Error] I/O error attemping to open ITEM.ECL file. cannot continue

[Massaguana]

Hello,

my DVDRB Pro 1.10.9 mit CCE 2.70.02.00 shos my this Error wile encoding is running:

http://img174.imageshack.us/img174/1635/errorqo4.jpg

What this Error means? And wat can i do?

Thank you


Massaguana


PS: Sorry my English is not good

[jdobbs]

That means that DVD-RB is trying to write that file so that it can be fed to the encoder -- but when it attempts to do so, the operating system is telling it that the file is "locked".

I had this reported once before when someone was using AutoQMatEnc and a networked drive. It seems to have been caused by the O/S not closing the file immediately in the network layer interface. Since there really wasn't anything I could do to correct the Operating System, I just added a 100ms delay in the segment encoding loop.

Are you using a network, USB, or other non ATA/SATA drive?

[Massaguana]

Hello,

i´am using SATA Drives, SATA RAID5 system and network drives.

But to encode witg DVDRB im only use my SATA DRives and SATA RAID5 System.

One SATA Drive is my Windows partition, ther is also the programmfiles of DVDRB.

The DVD files to encode are only on my RAID5 SATA System,

The Orginal rips are in One Folder, the workpath in another one, an the output also.

Scource: I:\DVD\testdvd\org\
Destination: I:\DVD\testdvd\
Workpath: I:\DVD-RB-TEMP\


cu


Massaguana

[jdobbs]

Interesting. Are you using any unique buffering or driver software? I looked at the code very carefully when I worked on this before. The call was very definitely made to the O/S to close the file before attempting to open it again (there is very little code between the two statements).

Also, just to help figure this out, have you successully encoded using DVD-RB previously, or is this your first attempt?

[Added] Any way you can send me a listing of the files in folder "I:\DVD-RB-TEMP\D2VAVS\" ( dvd-rb@dvd-rb.com )? It would be interesting to know if it is happening on the first encode or further down in the process.

[Massaguana]

My RAID Controller have an buffering funktion. Its an Hardware RAID Controller with own CPU und RAM on board. This RAM have 128 MB and buffers the RAID Array. Its an AMCC 3Ware Controller 9550 SX 8 port.

I assume an problem with my Virus programm. That i have installed DVD-RB complet new, now with CCE 2.67
when i disable the autoscan funktion the encode are running good.
When autoscan are running the CCE gives eerors. But the error message are differently.

The answer is jet ist the problem caused by CCE 2.70 or by the Virus tool? I think its a little bit both of them.

[jdobbs]

I would have to believe it is the virus tool. CCE would never intervene in an I/O activity of another program -- a virus tool, however might wedge itself into the write calls to block unauthorized writes to system sectors.

Which virus software are you using?

Even though I tried and tried, I've never been able to repeat this on any of my computers.

[jdobbs]

I've also wondered if this might be related to a bug in O/S handling of multiple threads? Not sure how that would relate to the virus tool/CCE version findings you've stated, though.... puzzling.

[Massaguana]

I use Kaspersky Anti-Virus 6.0 (german Version).

to your Information:

My Computer are have 2 hypertreading Intel Xeon (In Taskmanager are 4 CPU´s)with 4 GB RAM

This Error when autoscan are activ:
http://img291.imageshack.us/img291/8206/error2vd2.jpg

when i klick this error message the encoding continu.

[jdobbs]

I've seen reports of I/O problems with Kaspersky before. Do a search of "Kaspersky" in the forum and you'll see some. One report mentions duplicate DLL entries and CCE -- but I could never get my arms around that one.

[Massaguana]

hmm, than must i deactivate the autoscan funktion when i encode with your Programm.

later i will test with my old configuration with CCE 2.70, if kaspersky are deactivate are the same error comes.

[jdobbs]

I don't think the problem reports are related only to DVD-RB...

Let's try this. I'll build a test version that performs a system call to close immediately before attempting the open (whether its open or not). It will also add the error number returned by the O/S before exiting. Then we can at least see if it has any affect at all. Do you want me to PM you a link, or e-mail it?

[kfcofir]

Hello

i have the same problem as all of you in here.. when i have uinstall Kaspersky then everything works fine again.

Is there anyonbe there knows how to fix this so i still can use Kaspersky.

[jdobbs]

The problem, unfortunately, is with Kaspersky so there's nothing I or any of the other software developers can do. I've added code to the most recent versions to make it less likely within DVD-RB -- but as you can see from the posts it also happens in HC Encoder and CCE. I know Hank315 has also added code to HC to try and get around it. No doubt it causes problems in other software as well.

Kaspersky apparently intercepts disc I/O functions. The problem is that it, for some reason, returns from the "file close" function while the file is still in the process of closing So if the calling package then tries to access it again they get an error saying the file is locked.

The best solution is to ask Kaspersky to fix it -- or get different virus scanning software.

What version of DVD Rebuilder are you using? I added code in v1.11 to retry the open attempts for a period when the O/S returns an open failure on ITEM.ECL.

[kfcofir]

Hello

i have now fix the problem....

if you have install Kaspersky. then open the soft an click on settings. then clic at the top on Protection. there in the middel.

click on Trusted Zone and the click on Trusted app. then Add DVD Rebuilder and CCE SP2 and CCE SP and then DVD Decrypter

Then everything works just fine. i have done this and i can now use Rebuilder and CCE SP and CCE SP2 whitout any problem.

I am usin DVD Rebuilder Pro V1.11.0 And CCE SP2 and CCE SP...

Later today i wil test with DVD Rebuilder Pro 1.12.1

[jdobbs]

:goodpost: I'll keep that in mind for when someone else runs into this problem.

Thanks.

[kfcofir]

Hello

i have now Install the last version. DVD Rebuilder Pro V1.12.1 and everything works just fine after i have add it to Kaspersky again ;)

[Rippraff]

This was reported before (http://forum.doom9.org/showthread.php?p=877152#post877152). ;)

[jdobbs]

Hmm... I must have missed that one.