PLEASE HELP: Probelms With Nero

[sixxdog]

Hi guys, i'm new to this so you might have to bare with me, About a month ago my pc had to be formated & has had windows xp service pack 2 put on it, since then i have reinstalled nero 7 premium & have had nothing but problems ever since. Every time i try to burn either a cd or dvd it takes around 2 - 3 hours, the ultrabuffer only gets up to 66% then down to 30% & keeps doing that all the way through the burn process, also if i'm on the internet it disconnects me & i get the message local connection unplugged. I've tried updating nero & a bug fix which i found on the pc world website. If anyone could help me it would be much appreciated.
Thanks. Mark.

[setarip_old]

Hi!Every time i try to burn either a cd or dvd it takes around 2 - 3 hoursAre you talking about the time taken ONLY to burn, or the total combined time of ripping/compressing/burning?

[sixxdog]

It's the time it takes to burn. Before i had service pack 2, i just had windows xp pro and it took about 3-4 mins for a dvd & 1-2 mins for a c.d.

[setarip_old]

I'd suggest you experiment by using a different burning program - Create an .ISO image file of a DVD and try burning using either DVD Decrypter or IMGBurn. If it requires a similar amount of time to burn, then you'll know the problem is not being caused by NERO...

[sixxdog]

Tried DVD Decrypter, MagicISO & Sonic they're all doing the same. I think it must be a bug in service pack 2 but i can't find any fixes for it.

[CWR03]

Could it be the dreaded PIO mode problem for the drive? Right-click My Computer and select Manage, select Device Manager, expand IDE ATA/ATAPI controllers and check each (primary and secondary) controller's properties under the Advanced Settings tab to see if any are in PIO mode.

[setarip_old]

1) You now know that NERO is NOT the cause of the problem.

2) Two to three hours to burn a CD (or even a DVD) appears to be TOO extreme to even be explained by PIO vs. DMA - unless, of course, "sixxdog" has overstated the actual time...

3) Based on the reference to Internet disconnects, I'd speculate that your system has contracted a virus or similar...

[sixxdog]

No, seriously it really is between 2 - 3 hours. I'm running avast anti virus & that hasn't detected any virus'. I also use Ad-Aware that hasn't detected anything either.

[setarip_old]

Have you, as suggested by "CWR03", checked to see if your drives are (as they should be) in DMA mode or (as they shouldn't be) in PIO mode?

[sixxdog]

1 of my drives is in pio mode, i've tried to change it to dma but it just stays in pio. any ideas how to change it?

[ux-3]

Enter "pio mode" in quotation marks in search. Just read a little.

greetings,
ux-3

[setarip_old]

@sixxdog

In the Device Manager (via the Control Panel>>System>>Hardware>>Device Manager), you simply have to remove the applicable IDE channel (Click on "IDE...Controllers") and let your computer reset it to DMA as follows:
Right click on the pertinent channel in Device Manager
Click on uninstall
Reboot
After rebooting go back to Device Manager and change the setting to DMA if available.