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Old 26th June 2014, 17:45   #3061  |  Link
Guest
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Here is something else to try:

"We found another thread on ServerFault reporting a similar problem ("Typically it crashes when you click File/Open or File/Save, but not every time"). Another user (PG) was able to resolve the problem by excluding the application from Data Execution Prevention, on Microsoft's recommendation.

We checked the Data Execution Prevention setting and found that it was set to "Turn on DEP for all programs and services except those I select." After changing it to "Turn on DEP for essential Windows programs and services only", the problem no longer occurs."

http://www.softwareok.com/?seite=faq-Windows-8&faq=145

Last edited by Guest; 26th June 2014 at 17:48.
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Old 26th June 2014, 17:54   #3062  |  Link
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Also try temporarily disabling shell extensions with, e.g.. ShellExView.
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Old 26th June 2014, 17:57   #3063  |  Link
Morku
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When I want to add DGIndexNV_Morku.exe in that Data Execution Prevention list, it says "this program have to execute with active Data Execution Prevention. You can't disable it for that program". But I will try without having it into list.

I don't know if I have additional shell extensions. How I can disable it, without breaking my user experience (so to be able to turn on back again). Maybe I should try in windows safe mode?

EDIT: Nope, didn't work, but I was unable to add anyway... In safe mode, there was some random error messages, like "Failed to create video decoder" after loading a file what is normal I think, BUT... it didn't crash on desktop and my folder anymore.

Last edited by Morku; 26th June 2014 at 18:07.
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Old 26th June 2014, 18:11   #3064  |  Link
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Don't try to add an exception, just click the "Turn on DEP for essential Windows programs and services only".

We disable extensions just for debugging. i don't suggest to leave it that way.
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Old 26th June 2014, 18:17   #3065  |  Link
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There is no "Turn on DEP for essential Windows programs and services only". Only 2 options and the second says: "Turn on DEP for all programs and services except those select:". Am I wrong place?
I tried this option, rebooted and... didn't work.

EDIT: Wait, it seems the secure start of UEFI doesn't allow me to disable DEP. I will sisable secure start now.

Last edited by Morku; 26th June 2014 at 18:23.
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Old 26th June 2014, 18:23   #3066  |  Link
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I don't know why you don't have it. I do.

Anyway, I think a shell extension is more likely.

Also, try turning off thumbnails for your Desktop directory.
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Old 26th June 2014, 18:37   #3067  |  Link
Morku
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Okay,
I disabled secure start in UEFI. After that i was able to disable DEP completly with that tutorial: http://www.thewindowsclub.com/disabl...ion-prevention
I completly disabled UAC
in folder options, I disabled thumbnails and this popup thing for all folders (including desktop).
I disabled all shell extensions of third party software (the pink entrys in ShellExView). Or do you think about of any other shell extension?

After all, I rebooted again and tried again. No difference. It crash on desktop and D:\Sonstiges. It only works in safe mode.
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Old 26th June 2014, 18:38   #3068  |  Link
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I've really reached the end of my rope here. All I can suggest is that you don't try to save a project to your Desktop directory. Is that so horrible?
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Old 26th June 2014, 18:44   #3069  |  Link
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No, it's not, because I want save it to a subfolder of D:\Sonstiges ^^
After all, it's not a solution for public. Is there so much difference between 2046 and 2047 not to use 2046 anymore?
I can try to disable all shell extensions, if it wont break my pc.
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Old 26th June 2014, 19:09   #3070  |  Link
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There's nothing more I can do. Contact Microsoft for further support.
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Old 27th June 2014, 17:49   #3071  |  Link
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I made one last attempt and slip-streamed all the changes into the release 2047 version. I can't think of anything else to do about this problem. A last resort for the few users (currently only two) that have experienced this is to not locate your DGI file on the desktop.
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Old 27th June 2014, 20:36   #3072  |  Link
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Quote:
Originally Posted by neuron2 View Post
I made one last attempt and slip-streamed all the changes into the release 2047 version. I can't think of anything else to do about this problem. A last resort for the few users (currently only two) that have experienced this is to not locate your DGI file on the desktop.
I find it unbelievable that people would have any need to do such a thing in the first place. It seems totally illogical to put stuff on the desktop. Icons maybe but anything else no.

Do people actually move large video files to their desktop or am I misunderstanding things? I cannot see any other reason why a dgi file would need to be on the desktop.

I don't think that it will bother too many people.
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Old 28th June 2014, 00:24   #3073  |  Link
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Well, the user has redirected the desktop directory to a folder on another drive and while we may not consider that scenario desirable that's what he wants to do. I would fix it if I could but the only thing left to try is to convert to Vista+ common file dialog support (via COM). It would be a big job for minimal gain, IMHO.
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Old 28th June 2014, 11:47   #3074  |  Link
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I totally agree

1 or 2 edge cases (who are in fact not even following the Windows standard) with a usable workaround should not require a global change to code

I work in software and we have been fighting this for years and finally have a lead who agrees with us and fights our corner.

I think you've been generous in the time you have spent on it so far.
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Old 3rd July 2014, 10:23   #3075  |  Link
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Originally Posted by Sparktank View Post
No problem. Always looking forward to testing out things.
I noticed in your signature that you have a GTX750. Could you please run the test in this thread?
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Old 8th July 2014, 17:32   #3076  |  Link
qupfer
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Hi, I have the same Problem.

If I press F4 (or click on save) DGIndexNV 2047 will crash immediately. Licence-File seems to be okay, because video is shown correct.

It will also Crash with other "export" functions like "F1"

Edit: after some tests: It crashs allway on the second "file select dialog".
I mean, for example.
Load Project --> Cancel --> Load Project --> crash
Load File --> Cancel --> Load File Crash
Load File --> OK --> Save --> Crash
and so on

And I will post my problem in the offical board as soon as my account is activated

Last edited by qupfer; 8th July 2014 at 17:57.
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Old 8th July 2014, 17:40   #3077  |  Link
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Quote:
Originally Posted by qupfer View Post
Hi, I have the same Problem.
You're not going to get support here. Try the official support forum.
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Old 8th July 2014, 17:45   #3078  |  Link
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You're not going to get support here
Well.. that depends. People helping people is a big part of this forum. It doesn't always take the author (and he has hinted that he's still lurking around).
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Old 8th July 2014, 17:56   #3079  |  Link
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Originally Posted by Doom9 View Post
Well.. that depends. People helping people is a big part of this forum. It doesn't always take the author (and he has hinted that he's still lurking around).
I was referring to his particular problem for which I doubt he's getting support any other place than Don's forum.
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Old 8th July 2014, 18:39   #3080  |  Link
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make sure you get the latest build of 2047 from DG's website

look at the main DGDecNV page to see the way to get the latest binaries

he's been trying to fix this and testing is still going on
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