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Some self-sufficiency is required in order to survive here. It may be upsetting, but it is a fact of life. It's very difficult for us to look over your shoulder, and it isn't much fun for you either.
If the drivers are now installed properly, and your cabling is now correct, you should be able to use either Vdub or VirtualVCR to obtain your A/V content. Give either a try, per the Guide.
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