11th January 2007, 16:19
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#4
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Registered User
Join Date: Aug 2005
Posts: 16,267
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Hi!
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They say they don't excange any dvd's because people often buy them just to copy, exchange to get a new one, copy again, etc.
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Surely, that would only be the case if you were trying to exchange it for a different Title. You are returning a DVD that doesn't play properly. The retailer has to be willing to exchange it for a new copy of the SAME Title...
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