Midnight Tboy
9th May 2004, 16:10
Hey there, I recently bought this new player, and seem to be having a few problems. Anyway rather than go through it again, here is the email I sent to the company just today, hoping for a fix or reply. Just want to know if anyone here knows of a firmware upgrade or a fix? Basically, if I playback any of my 2cd equivalent files (as one file of 1.36gb), the films always fail towards the end of the cd regardless, making it more or less useless for most of my movies, and I dont want to have to chop up each file I have. Here is the email I sent....hope one of you can help me, I see theres different chipset firmware upgrades, but not have a clue what I should look for.
Thanks in advance,
Tuck
""""
Hi there,
I recently purchased your DK Digital DVD-339 dvd player, primarily for the purpose of playing divx content.So far my results of this have been very impressive, however a few major bugs have affected my use of this player, some at first being minor niggles, others being a bit more serious and hampering performance. I tried using various different methods, but then by process of elimination worked out what was wrong, and thought to bring this to your attention to hope that you either already know of the problem, or have a fix ongoing.
Anyway, to the problem itself. On taking the player, I played a dvd disc (all files verified and checked for readability), with divx content. I noticed on some movie titles that I could not rewind, only to forward, and that also the search button would not work. This I put down to perhaps being that the particular first file was a divx3.11 file and knowing not officially supported put it down to a minor niggle which was a small annoyance rather than a problem in itself. I then tried to watch a divx movie (it was divx3.11) Mars Attacks which was 1.36gb in filesize....upon about 80minutes into the movie the file just ended abruptly. Again I put this down to the possibility of it being a divx3.11 at first. I then proceeded to watch a few regular movies which played fine (occasionally an out of sync problem - but nothing a fast forward would not fix, and I was pleased with the player
then looked at working out the reason why that particular divx3.11 file wouldn't work and started to watch other 3.11 files which appeared to run fine. I then later watched one of my own creations, both 1.36gb files, and again, about 20minutes towards the end of the film the film terminated
Out of curiousity, I split the film into 2 halves of 700mb, and then replayed on the player and with several different files.
both divx3.11 and divx5 using the Home Theatre profile, all failed when the file was 1.36gb (probably around about the 1gb mark), but when split up there was no problem whatsoever.
To summarise, I have come to the conclusion that there is currently a big bug in files that are over 1gb in filesize on the player, and was wondering and hoping whether or not you had already encountered this problem (try it yourself by joining a 2cd avi if needs be, regardless of codec), alternatively if it may be my given machine at fault and needing to be returned to the retailer, or but hopefully if you are working on, or have already created a firmware fix for this problem?
I am going to post this on relative dvd forum sites to try and find out other peoples experiences with using the player. As I said, I have no problem with the player itself and am impressed with your product, however this is an important fix that I feel needs fixing, as I dont want to have to have breaks at halfway points in all of my movies I create to disc.
I hope to hear from you soon, if you need any help you can email me on the above address
All the best,
Paul Tucker
""""
Thanks in advance,
Tuck
""""
Hi there,
I recently purchased your DK Digital DVD-339 dvd player, primarily for the purpose of playing divx content.So far my results of this have been very impressive, however a few major bugs have affected my use of this player, some at first being minor niggles, others being a bit more serious and hampering performance. I tried using various different methods, but then by process of elimination worked out what was wrong, and thought to bring this to your attention to hope that you either already know of the problem, or have a fix ongoing.
Anyway, to the problem itself. On taking the player, I played a dvd disc (all files verified and checked for readability), with divx content. I noticed on some movie titles that I could not rewind, only to forward, and that also the search button would not work. This I put down to perhaps being that the particular first file was a divx3.11 file and knowing not officially supported put it down to a minor niggle which was a small annoyance rather than a problem in itself. I then tried to watch a divx movie (it was divx3.11) Mars Attacks which was 1.36gb in filesize....upon about 80minutes into the movie the file just ended abruptly. Again I put this down to the possibility of it being a divx3.11 at first. I then proceeded to watch a few regular movies which played fine (occasionally an out of sync problem - but nothing a fast forward would not fix, and I was pleased with the player
then looked at working out the reason why that particular divx3.11 file wouldn't work and started to watch other 3.11 files which appeared to run fine. I then later watched one of my own creations, both 1.36gb files, and again, about 20minutes towards the end of the film the film terminated
Out of curiousity, I split the film into 2 halves of 700mb, and then replayed on the player and with several different files.
both divx3.11 and divx5 using the Home Theatre profile, all failed when the file was 1.36gb (probably around about the 1gb mark), but when split up there was no problem whatsoever.
To summarise, I have come to the conclusion that there is currently a big bug in files that are over 1gb in filesize on the player, and was wondering and hoping whether or not you had already encountered this problem (try it yourself by joining a 2cd avi if needs be, regardless of codec), alternatively if it may be my given machine at fault and needing to be returned to the retailer, or but hopefully if you are working on, or have already created a firmware fix for this problem?
I am going to post this on relative dvd forum sites to try and find out other peoples experiences with using the player. As I said, I have no problem with the player itself and am impressed with your product, however this is an important fix that I feel needs fixing, as I dont want to have to have breaks at halfway points in all of my movies I create to disc.
I hope to hear from you soon, if you need any help you can email me on the above address
All the best,
Paul Tucker
""""