microland technology - UK - rubbish

[wertert]

Anyone dealt with these jokers ? I've been dealing with IT suppliers for 6 years and these people are the worst I have ever come across. Ordered a PC for my Father 5 weeks ago ( delivery was 4 weeks ) and not a peep out of them. 40mins wait minimum to get someone on the phone. They never reply to emails. They took my £800.00 within days of the order being placed.

When I did finally did get through yesterday the rather bored sounding sales chap told me they were waiting for the cdrw to arrive - last time I checked suppliers shouldn't debit cards without the goods in stock.

I written a complaint letter etc. Anyone got any ideas how I can get some response from this company ? Ie Trading Standards etc

All in all I wish I had never dealt with these people and I would recommend going elsewhere.

...end of rant ...

[Soulhunter]

Accuse them... :D :D :D

[Nick]

I had to enlist the help of South Yorkshire Trading Standards in Sheffield to get any sense out of eBuyer (whom I also would not recommend).

AFAIK Microland are based in Stockport.

Stockport Council Trading Standards
Stopford House
Piccadilly
Stockport
SK1 3XE
T. 0845 644 4301
F. 0161 474 4369
E. trading.standards@stockport.gov.uk

Drop them a line, ask who you need to speak to regarding distance shopping rights.

[wertert]

after they received my recorded delivery letter of complaint last week we got a call saying it would be delivered on Tues afternoon ( yesterday ). Tuesday afternoon came and went.......

Tuesday evening we has a call from some bloke saying he had a computer sitting in his living room. It wasn't his, he had not ordered a computer. It was, however, addressed to me - did I want to come and get it.

So now the machine is v late and delivered to a completely random address in Wiltshire.

I cannot see how microland could have c*cked this up any more than they have done. The question is will the machine even switch on when it finally arrives ?