p2501
31st March 2004, 17:39
I've recently installed a Pioneer DVD RW DVR-107D drive in my Dell Precision workstation. I put this drive in as a slave to the existing Samsung CDRW/DVD on the secondary IDE channel. Since its been installed though, more often than not when I put a CD in the samsung drive, the machine blue screens and I get the following info:
A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER
DRIVER_IRQL_NOT_LESS_OR_EQUAL
IF THIS IS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREEN, RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN, FOLLOW THESE STEPS: CHECK TO MAKE SURE ANY NEW HARDWARE OR SOFTWARE IS PROPERLY INSTALLED. IF THIS IS A NEW INSTALLATION, ASK YOUR HARDWARE OR SOFTWARE MANUFACTURER FOR ANY WINDOWS UPDATES YOU MIGHT NEED
IF PROBLEMS CONTINUE, DISABLE OR REMOVE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING. IF YOU NEED TO USE SAFE MODE TO REMOVE OR DISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 TO SELECT ADVANCED START UP OPTIONS AND THEN SELECT SAFE MODE.
TECHNICAL INFORMATION:
***STOP:0X000000D1 (0X02F40018, 0X00000002, 0X00000001, 0X77F587AB)
BEGINNING DUMP OF PHYSICAL MEMORY
PHYSICAL MEMORY DUMP COMPLETE
CONTACT YOUR SYSTEM ADMINISTRATOR OR TECHNICAL SUPPORT GROUP FOR ASSISTANCE
I looked in the BIOS, but couldn't find any mention of 'memory caching' or 'shadowing', so I'm at a loss as to what to do to fix this.
I'd appreciate any ideas anyone might have. Thanks in advance.
A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER
DRIVER_IRQL_NOT_LESS_OR_EQUAL
IF THIS IS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREEN, RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN, FOLLOW THESE STEPS: CHECK TO MAKE SURE ANY NEW HARDWARE OR SOFTWARE IS PROPERLY INSTALLED. IF THIS IS A NEW INSTALLATION, ASK YOUR HARDWARE OR SOFTWARE MANUFACTURER FOR ANY WINDOWS UPDATES YOU MIGHT NEED
IF PROBLEMS CONTINUE, DISABLE OR REMOVE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING. IF YOU NEED TO USE SAFE MODE TO REMOVE OR DISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 TO SELECT ADVANCED START UP OPTIONS AND THEN SELECT SAFE MODE.
TECHNICAL INFORMATION:
***STOP:0X000000D1 (0X02F40018, 0X00000002, 0X00000001, 0X77F587AB)
BEGINNING DUMP OF PHYSICAL MEMORY
PHYSICAL MEMORY DUMP COMPLETE
CONTACT YOUR SYSTEM ADMINISTRATOR OR TECHNICAL SUPPORT GROUP FOR ASSISTANCE
I looked in the BIOS, but couldn't find any mention of 'memory caching' or 'shadowing', so I'm at a loss as to what to do to fix this.
I'd appreciate any ideas anyone might have. Thanks in advance.