Dr. DivX 1.0.3 is out

[thekid]

Dr. DivX 1.0.3 is available

http://www.divx.com/divx/drdivx/

get the upgrade here

http://www.divx.com/divx/drdivx/upgrade.php

see what's new here

http://www.divx.com/divx/drdivx/versions.php

Known issues here:

http://www.divx.com/divx/drdivx/knownissues.php


Thekid recommends, doing an uninstall of older versions, rebooting, then installing this one for the best results

1.0.3 features the new 5.1 codec and a whole lot of bug fixes. This version should be a whole lot more stable and not crash on second pass or hang on loading or previewing audio or video.

So please go get it and have fun.

Also, if you have done a trial of older versions and didn't like the app, you can get a new trial with 1.0.3 to see all of the improvements

happy encoding

thekid..

[Lord_KiRon]

It have some bugs with a registration. In my comp it wan't start using 100% CPU for 2hour (killed a process after that) .
Also GMC setting does not work (cause a crash).

[bond]

can anyone confirm that drdivx includes a divx5.1 directshow encoder filter?

[Lord_KiRon]

Includes , includes , but also N-pass mode is disabled (unavailable) and in 2pass mode you can't set differen settings for each pass.

[bond]

thanks :)

do you have the free test version or the paid for?

[SeeMoreDigital]

Originally posted by Lord_KiRon
It have some bugs with a registration. In my comp it wan't start using 100% CPU for 2hour (killed a process after that) .
Also GMC setting does not work (cause a crash). I also confirm that there are still bugs in the application!

Personally I did not have any problems with registration... far from it. I de-installed all 3 of the DrDivX (v1.0.2p) programs first in 'Add or Remove Programs' before I installed DrDivX (v1.0.3). And to my surprise I did not have to re-register!

My problem is that the 'MV file' part of the program is not working!

Cheers

[Lord_KiRon]

Actually I fixed THAT problem (freez on install with 100% CPU usage) by removing C:\WINDOWS\SYSTEM32\KGyGaAvL.sys file - it's a file where DivX networks keep your hardware settings.

But other problems ... there are a lot of them.

(Btw demo and perchesed versions are the same , you just register it).

[acanthis]

One thing that has always put me off using Dr DivX is the fact that I'm already a licensed user of the Pro codec; so there are two issues:

1) Will my fully licensed Pro codec get overwritten by the unlicensed adware-riddled version that comes with the demo?

2) Why do I have to pay for DivX Pro twice? Surely there should be a discount for existing users?

So until I see those two points very clearly addressed on the product info page I will steer clear of it.

[SeeMoreDigital]

acanthis,

1) Will my fully licensed Pro codec get overwritten by the unlicensed adware-riddled version that comes with the demo? No. The codec that Dr DivX remains totally separate and does not overwrite your other version of DivX. Oh, and the verion that comes with DrDivX is not 'adware-riddled' either!
2) Why do I have to pay for DivX Pro twice? Surely there should be a discount for existing users? Yep, it's a pain for fully paid up DivX codec users to be expected to pay again for DrDivX! But you do get it at a discount. Or at least you used to!

Cheers

[acanthis]

Originally posted by SeeMoreDigital
acanthis,

No. The codec that Dr DivX remains totally separate and does not overwrite your other version of DivX. Oh, and the verion that comes with DrDivX is not 'adware-riddled' either!
Yep, it's a pain for fully paid up DivX codec users to be expected to pay again for DrDivX! But you do get it at a discount. Or at least you used to!

Cheers

The problem is that I don't see the evidence of the codec being totally separate in the install program. In fact it explicitly states "Dr DivX (including DivX Pro Codec)" - there is no option *not* to install the codec and no indication that the install program has detected the presence of an already installed instance. I therefore read that as meaning "Dr DivX (including the overwriting of your existing licensed codec with a non-licensed version)"

As for there being no adware, because DivX Networks have used, and continue to use adware sponsorship, I would like to see a clear statement on the product information page saying that the program does *not* include any adware/spyware components. After all, the unlicensed DivX Pro does have embedded adware - and that's what comes with Dr DivX!

For now, I'll be saying no to this program. At the very least, I want to see an install program that recognises an already installed codec; which I don't think is an unreasonable requirement. Better still, people who already have the codec should not be forced to pay for it again.

[SeeMoreDigital]

acanthis,

Let me put your mind at rest. On one of my home PC's I have DivX v5.0.2 installed and DrDivX v1.0.3 (c/w DivX v5.1.0). And DrDivX has in no way overwritten DivX v5.0.2!

One of the good things about DrDivX (c/w DivX v5.1.0) is that if it is installed as a users only DivX option. It can be used in other encoding applications. Not just DrDivX!

And there is absolutely NO adware in any DrDivX product. Even if you install the trial versions!

Cheers

[CruNcher]

i have a simple question what is DR.DivX DXN once said they would release a modified Virtualdub is DR.DivX this modified VirtualDub ?seeing that it supports VirtualDub Plugins and other similiarities make me belive so if this is true why is the source not available ? or isn't it based on VirtualDub

[SeeMoreDigital]

Hi CruNcher

Have you read this post yet: -

http://forum.doom9.org/showthread.php?s=&postid=379468#post379468

Cheers

[CruNcher]

@SeeMoreDigital

yep i read it and the statement of DXN too but what has this todo with what i wrote above ?

[GrimJim]

Hey,

>Will my fully licensed Pro codec get overwritten by the unlicensed adware-riddled version that comes with the demo?

It is a 15 day trial demo of Dr. DivX that includes the full version of DivX Pro.

>The problem is that I don't see the evidence of the codec being totally separate in the install program.

The DivX Pro codec that comes with Dr. DivX must be installed. However, registering Dr. DivX will register DivX Pro automatically. Also, if you try to enter your Dr. DivX serial number into the DivX Pro that comes with Dr. DivX, you will get an invalid serial number error.

>As for there being no adware, because DivX Networks have used, and continue to use adware sponsorship, I would like to see a clear statement on the product information page saying that the program does *not* include any adware/spyware components. After all, the unlicensed DivX Pro does have embedded adware - and that's what comes with Dr DivX!

The only version of DivX Pro that contains Gain's Gator is DivX Pro Adware. If you do not download this version of DivX Pro, you will not get Gator from us. If you do not want adware, please download the basic free version or pay for the licensed version.

>Why do I have to pay for DivX Pro twice? Surely there should be a discount for existing users?

Yes, you can still get a coupon code for Dr. DivX if you purchased DivX Pro. If you didn't already get an e-mail with your coupon code, send a request at www.divx.com/support

>Have you read this post yet: -
http://forum.doom9.org/showthread.p...9468#post379468

Yes, I have read it. The debugger error pop-up that complains about detecting a debugger running is an error itself. It will get fixed.

Any other questions?

[SeeMoreDigital]

Hi GrimJim
Originally posted by GrimJim
... The only version of DivX Pro that contains Gain's Gator is DivX Pro Adware. If you do not download this version of DivX Pro, you will not get Gator from us. If you do not want adware, please download the basic free version or pay for the licensed version.

.... Any other questions? Am I correct in assuming from your us statement, that you're a 'direct' DivX contact?

If so thanks for an official clarification.

Personally I think it's a shame that Gej, Darrius and Digital56K don't stop by a little more often, as there input would be much appreciated.

I also think that there are a lot of people on the Doom9 forum that could offer a great deal of positive/useful information to help improve the DivX product further!

Thanks again

[CruNcher]

@GrimJim


have a simple question what is DR.DivX DXN once said they would release a modified Virtualdub is DR.DivX this modified VirtualDub ?seeing that it supports VirtualDub Plugins and other similiarities make me belive so if this is true why is the source not available ? or isn't it based on VirtualDub


could you take position to this also please ?

[acanthis]

Originally posted by GrimJim
Hey,


>The problem is that I don't see the evidence of the codec being totally separate in the install program.

The DivX Pro codec that comes with Dr. DivX must be installed. However, registering Dr. DivX will register DivX Pro automatically. Also, if you try to enter your Dr. DivX serial number into the DivX Pro that comes with Dr. DivX, you will get an invalid serial number error.



Well that's exactly my point. So - if I wanted to evaluate Dr. DivX - my licensed codec will be overwritten with an unlicensed one, and that is not acceptable to me.

I suggest that you go back to the drawing board and consider a version that does not include the codec (but requires it to be installed) and price that product accordingly.

[GrimJim]

>Am I correct in assuming from your us statement, that you're a 'direct' DivX contact?

Yes, I work for DivX. However, I wouldn't say that anything I say is official. I'm just having a good time here.

>have a simple question what is DR.DivX DXN once said they would release a modified Virtualdub is DR.DivX this modified VirtualDub ?seeing that it supports VirtualDub Plugins and other similiarities make me belive so if this is true why is the source not available ? or isn't it based on VirtualDub

Dr. DivX is not based on any version of VirtualDub. It was made from scratch, we just thought it would be nice to include use of the VirtualDub filters that are out there. I know I use them.

>Well that's exactly my point. So - if I wanted to evaluate Dr. DivX - my licensed codec will be overwritten with an unlicensed one, and that is not acceptable to me.

Like I said, Dr. DivX needs the DivX Pro that comes with it to be installed. If you install the "trial" version of Dr. DivX it will not overwrite your DivX Pro with an unlicensed version of DivX Pro.

>I suggest that you go back to the drawing board and consider a version that does not include the codec (but requires it to be installed) and price that product accordingly.

It would end up being the same price for Dr. DivX alone as the price is with the coupon. Which is why we have the coupon. Also, I can tell you right now that there would be users that would forgot or would not install DivX Pro and complain that Dr. DivX doesn't work. lol

>I also think that there are a lot of people on the Doom9 forum that could offer a great deal of positive/useful information to help improve the DivX product further!

We are interested in everyone's input, that is why I come here. Odds are anything that goes on here is read by someone in DivX. I have been checking the site at least for the last 2 and a half years.

>Personally I think it's a shame that Gej, Darrius and Digital56K don't stop by a little more often, as there input would be much appreciated.

They are probably here more often than you think. Everyone is busy or out promoting DivX, which makes it hard to post. In fact, I'm busy too. Gotta go!

[acanthis]

Originally posted by GrimJim
[B>Well that's exactly my point. So - if I wanted to evaluate Dr. DivX - my licensed codec will be overwritten with an unlicensed one, and that is not acceptable to me.

Like I said, Dr. DivX needs the DivX Pro that comes with it to be installed. If you install the "trial" version of Dr. DivX it will not overwrite your DivX Pro with an unlicensed version of DivX Pro.

>I suggest that you go back to the drawing board and consider a version that does not include the codec (but requires it to be installed) and price that product accordingly.

It would end up being the same price for Dr. DivX alone as the price is with the coupon. Which is why we have the coupon. Also, I can tell you right now that there would be users that would forgot or would not install DivX Pro and complain that Dr. DivX doesn't work. lol
[/B]

I'm sorry, but this is going round in circles. You say it won't overwrite it, but it has to install it. I don't understand how two versions of DivX 5.1 can be installed at the same time; the licensed one that I already own and the unlicensed one that will be FORCE installed by Dr DivX!

But let's skip past that point for a moment. Why does Dr DivX come with a version of the codec that MUST be installed? Is it different to the existing standalone codec? Does that mean Dr DivX accesses proprietary and undocumented hooks in the "Dr DivX" version of the codec that gives performance/feature enhancements - just like the hidden API calls in M$ products?

As for the pricing issue I just don't agree with you. The voucher issue is irrelevant; it's the pricing strategy that's at fault. A voucher wouldn't be needed if a codec-free version of the tool was available. To me this appears to be a marketing ploy to get people to pay twice for the same thing.

[thekid]

ok, here is the official response, from an official person, who is officially here to tell you the official answer to your question...

we force the codec install to make sure people are using the codec that Dr. DivX requires...

we do this because....

some people like to say "hey, i like version 5.01 or 4.12 or whatever, better than 5.1" But... Dr. DivX requires 5.1 to run, so we force the install

at first we did not force the install, but then it became a huge problem when people were using different codec vesions with Dr. DivX and Dr. DivX wasn't running properly.

That said,

IF YOU HAVE A REGISTERED VERSION OF THE CODEC, THE DR. DIVX INSTALLER WILL NOT OVERWRITE YOUR LICENSED CODEC.

It may overwrite the codec, but the license will stay in tact.

OK?

and Dr. DivX is not based off of Vdub in anyway

we just made an open API for Vdub filters, actually all filters, but did the initial work for Vdub filters to work with Dr. DivX

officially
thekid...

;)

[SeeMoreDigital]

Why did'nt anybody believe me?

Ah well. At least it's official now!

Cheers

[GrimJim]

>But let's skip past that point for a moment. Why does Dr DivX come with a version of the codec that MUST be installed? Is it different to the existing standalone codec? Does that mean Dr DivX accesses proprietary and undocumented hooks in the "Dr DivX" version of the codec that gives performance/feature enhancements - just like the hidden API calls in M$ products?

>As for the pricing issue I just don't agree with you. The voucher issue is irrelevant; it's the pricing strategy that's at fault. A voucher wouldn't be needed if a codec-free version of the tool was available...

It is mainly because of the way the licensing works and to make sure users have DivX Pro installed. Also, we have to change Dr. DivX to match the features that are available with the current version of DivX Pro.

The version of DivX Pro that comes with Dr. DivX is the same as the version the DivX Pro customers get. My favorite conspiracy theory is that the pay version of DivX Pro encodes better than the adware version of DivX Pro. The truth is that they all use the same DivX Pro code to encode.

>... To me this appears to be a marketing ploy to get people to pay twice for the same thing.

If you bought DivX Pro and want to buy Dr. DivX it would not be fair to have to pay for DivX Pro again, so we have coupons for DivX users.

If you use the coupon you will get an instant discount that is equal to about the current price of DivX Pro. So in effect, you are not double charged. Granted, I do not have control of how long the coupon codes will be available and the amount of the discount might vary time to time.

Any other questions?

[SeeMoreDigital]

Well what I meant to say is.....

I have DrDivX (v1.0.3) with DivX 5.1.0 and DivXPro 5.0.2 installed. And in no way has DrDivX interfered with my DivXPro 5.0.2 installation!

Infact I removed DivXPro 5.0.2 earlier today and installed DivXPro 5.0.5 and everything still worked OK.

So I then decided to install one of the DivX betas and still no problem. I'm now back to DivXPro 5.0.2 (as I'm testing DivX .mp4 files instead of avi's) and to confirm... everything works fine!

Cheers

[snowcrash]

I have a question about the resizing in Dr. DivX. When you use the slider to select one of the resize presets, none of them are 4:3 square pixels. For example, I am looking for 640x480 but the choices I get are 640x464 and 656x480. I know that I can set a specific size using a profile but I'm just wondering what the reason is for these odd sizes? Thanks.

BTW, my source video is NTSC DV (720x480), dunno if that has something to do with it.

[hakko504]

Originally posted by snowcrash
BTW, my source video is NTSC DV (720x480), dunno if that has something to do with it. It does and it doesn't: Thing is that 4:3 video isn't exactly 4:3, its more like 1.35:1, and that's why you get these values. Read this thread! (http://forum.doom9.org/showthread.php?s=&threadid=42708) It contains a lot of stuff that is useful about aspectratios and how resolutions are chosen.

[SeeMoreDigital]

Hi snowcrash

If you want to encode a DV.avi source to DivX I need to know a little more about the source!

Is your source a 'home movie'? In which case your captured image will be in an anamorphic 4:3 frame (Unless you have one of the new 16:9 DV camcorders).

Or is your source a 'TV capture' from say a 16:9 source? In which case your captured image will be in an anamorphic 16:9 frame.

If it's the first option, the you will need to resize to 640x480. Which is ofcouse, a 'true' 4:3 frame size, most commonly associated with NTSC for both PC and TV viewing.

Cheers

[acanthis]

Originally posted by GrimJim
>Why do I have to pay for DivX Pro twice? Surely there should be a discount for existing users?

Yes, you can still get a coupon code for Dr. DivX if you purchased DivX Pro. If you didn't already get an e-mail with your coupon code, send a request at www.divx.com/support

[/B]

So, here we are, weeks later, and this is the final response from an endless chain of support requests to those useless s*ds at DivX Networks (you have to read the quoted section from the bottom up) ....

<<BEGIN QUOTE>>

Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.
Thank you for allowing us to be of service to you.

Please do not reply to this e-mail. E-mail responses will not be
accepted into the system. To update this question, please use the link
provided:

Click on the url below to update, cancel or check the status of your
service request:
http://support.divx.com/cgi-bin/divx.cfg/php/enduser/acct_login.php?p_userid=<<REMOVED>>&p_next_page=myq_upd.php&p_refno=031004-000025&p_created=1065258662

Subject
---------------------------------------------------------------
I have four licenses for DivX Pro and understand that I am entitled to vouche...


Discussion Thread
---------------------------------------------------------------
Response (Ryan) - 10/13/2003 03:27 PM
Thank you <<REMOVED>> , for using DivX products.

We need more information in order to research your request. There are many variables that may be contributing to the problem you are experiencing. Please forward as much of the following information as possible.
PLEASE NOTE: We are not able to support questions regarding videos obtained from P2P networks.

What type of DivX and version are you using? (Dr. DivX 1.02/Pro 5.1/Adware/Std 5.0.7)
Are you using a trial version of the product?

What is your source media type? (.mov, .avi, etc.)

What is your hardware configuration and operating system? (CPU, Motherboad, Memory; Windows OS,XP.. etc.)
What kind of video card and/or capture card do you have and what drivers are you using?

What manufacturer and model of DVD player are you using?

What version of DirectX are you using? (current version is DirectX 9.0b)
What codecs/codec packs have you installed? (DivX, Nero, etc.)

Did you pay for a Video On Demand movie?

What are the results of this guide?
http://support.divx.com/cgi-bin/divx.cfg/php/enduser/std_adp.php?p_faqid=144

Please send the video as an attachment if possible, it will help us to identify the problem as well.

We appreciate your interest in the DivX product and we will continue to research your request
as soon as we receive the requested information.

If we do not hear from you in the next 48 hours, we will assume you have discovered the source of the problem and have been able to use the DivX Player properly.

Looking forward to assisting you,

The DivX Support Team

Customer - 10/10/2003 01:39 PM
No, I'm sorry, but that does not solve my problem! Why do you keep marking questions solved when they haven't been?

When I go to the URL (http://www.divx.com/divx/drdivx/coupon.php) and enter the e-mail address to which those licenses are registered (<<REMOVED>>) I get the message: "***Email address does not have a valid coupon available"

Surely as I have PAID FOR 4 licenses I am entitled to AT LEAST one coupon? Without it there is no prospect whatsoever that I will pay $49.95 for Dr DivX to get a codec that I already own!!!

Service rating: -1 out of 10.

Response (Ryan) - 10/06/2003 11:57 AM
Thank you <<REMOVED>> for writing to the DivX support team.

You can get a discount on Dr. DivX with this code from http://www.divx.com/divx/drdivx/coupon.php.

Thank you for your continued support and we look forward to assisting you in the future.

Customer - 10/04/2003 02:11 AM
I have four licenses for DivX Pro and understand that I am entitled to vouchers for a discount against the purchase of Dr DivX to compensate me for the fact that I already own the codec.

My DivX Pro serial numbers are:
<<REMOVED>>

I've already tried asking this question once but all I got back was an automated response and a notification telling me that my question was SOLVED when it plainly wasn't!

<<END QUOTE>>

By now I've lost all interest in the Doctor DivXpensive product (the evaluation ran out days ago and YES I did have to completely reinstall the DivX codec to get things working again!)

This is the worst customer service I have ever encountered, coupled with a completely ineffective user support facility that is, quite simply, unuseable.

Verdict: Unrepeatable without violating forum guidelines!

[GrimJim]

PM me your e-mail address. I'll hook you up.

[acanthis]

Originally posted by GrimJim
PM me your e-mail address. I'll hook you up.

Thanks for the offer, but DXN are the ones that have screwed up on this and they've lost their chance.

As for their assertion that the reason they only sell Dr DivX with the codec included is "to make sure people have the right version installed", I say they're talking complete rubbish! As far as I am concerned that is a deliberate policy to try and con people into paying for the same thing twice; pure and simple.

[GrimJim]

Dude, we really got coupon codes so you don't have to pay for the same thing twice. http://www.divx.com/divx/drdivx/coupon.php should give you a coupon code if you bought DivX before March this year. If you don't get one send in a request and note that it didn't work.

[acanthis]

Originally posted by GrimJim
Dude, we really got coupon codes so you don't have to pay for the same thing twice. http://www.divx.com/divx/drdivx/coupon.php should give you a coupon code if you bought DivX before March this year. If you don't get one send in a request and note that it didn't work.

No, I'm sorry, but that DID NOT WORK! I DID go to the URL and it DOES NOT recognise the e-mail through which I registered FOUR licenses for 4 machines. I DID send in NUMEROUS requests through the completely useless on-line support facility, the end result is included in my last post here.

I am sick and tired of this crap. The pricing is wrong. I am not paying it. I am no longer interested in the product. And for good measure I don't like these recent stories about DXN's use of deliberately invasive debugger checks that have prevented Avery Lee from even developing VirtualDub when the DivX codec is installed.

All in all it's a sorry story that really does leave the impression, as I said, that there is a deliberate policy to extract extra revenue by attempting to bamboozle customers into paying twice for something.

The good news is that, even though Avery is no longer able to officially support DivX in VirtualDub, at least it does still work for encoding. That (and VirtualDubMod/Enc) will be the tools that I shall be using; they didn't cost me $49.95 and they didn't UNREASONABLY force me to install something that I already own!

End of story.

[GrimJim]

Umm, Avery got the debugger error on 5.1 and thought we were locking developers out. It turned out to be a bug, and we have already fixed it. The current installers have the fix on our website. :cool:

You don't have to buy Dr. DivX if you don't want to. It isn't a grand plan to trick users into paying for the same software twice. lol