can anyone please help me.

[princess]

I am trying to make a copy of a dvd using dvdxcopy, after copying and in the process burning i get the following error message. "CAN'T FIND DVD DRIVE INFO". Can anyone please explain to me exactly what this means and how i can correct it.
I have window xp pro with sp1.
I have latest nero burner and my computer is toshiba satelite pro 4600 which have both cd and dvd drive.
I am really counting on you guys, so please kindly help a rookie out. I am thanking you.
N.B.
Please remember that i am still a rookie, so kindly explain in layman language. Thank you.

[tone01]

Please provide a bit more info - XCOPY Version.

Sounds like your Gear Drivers are not installed or incorrectly installed OR Veritas DLA or some other DLA is installed.

If it's the latter, uninstall the DLA and XCOPY, reinstall only XCOPY.

Good Luck.

[princess]

Thanks for replying. The version i am using is dvdxcopy 1.4.1 and i believe the gear driver is installed. Can you pls tell me what veritas dla is. Counting on you.

[tone01]

Veritas DLA is backup software that probably came bundled with your software. It locks your drive for exclusive use - and XCOPY doesn't like it.

So, if you installed any bundled software, that's probably the problem.

The XCOPY 1.41 version does automatically install the Gear drivers, but only if you installed the version correctly, i.e. unistalling all old versions first, rebooting then installing 1.41 fresh.

[princess]

yes i know that my computer does not have a dvd burner, this is why i have nero alcohol 120% installed. The problem is that none of this software appear in the target drive of dvdxcopy. the target drive is blank and i don't know why. i will seize this opportunity to thank you for your help. Thanks.