Help! DVD standalone OK, DVD Rom Not Recognized

[filmstud]

I'm authoring my own DVD media using Pinnacle encoding hardware, Impression authoring software, and a Pinoneer A03 burning using Nero 5.5.8.0. My movies will play well on most current standalone DVD players, and my own A03 recorder plays al movies well.

However, my client reports all disks I produce have a non-recognizable disk on his DVD-ROM player. As if there was no disk inside his machine at all. Consequently, I've lost money.

I've tried the following settings:

Nero 5.5.8.0 "DVD-Video" with and without "Joliet"
"DVD-Rom UDF/ISO" with "Joliet"
Prazzi Primo "Global Image" Iso burn.

I need the DVD disk to play on both DVD standalone players, and all DVD-Rom PC's.

Any tested suggestions would be greatly appreciated!

[thxtof]

What kind of DVD-ROM player is using your client ?

Did you try on another DVD-ROM player ?

Usually a DVD-ROM will read anything you throw at him, unlike a settop player... Could be an old DVD-ROM that does not support DVD-R.

[filmstud]

My Pioneer A03 will playback the disk using Power DVD. My computer reads it just fine.

I don't know off hand what brand of DVD rom player he has. I understand I went to the computer store and had some success using a Windows XP Os. I don't think the OS has anything to do with it. I"m in Win 98 SE.

Do you have any tested applications or Nero/Prazzi settings that I should experiment on?

[thxtof]

As explained on http://mpucoder.kewlhair.com/Derrow/nero.html
I always use the "UDF/ISO" with joliet UN-checked.

[Navellint]

filmstud:
- cinemaster 1.5 (16-bit -> winME/98) plays some disks for me that cannot be played by powerdvd 2.55 (cd-rw, cd-r) in the same drive
- windvd: same thing, but concerning other disks/settings/brands/drives (no use giving details)
- powerdvd 3.0/4.0 play almost everything (win98/2k/me), depending on dvd-rom
- I burn dvd+r/+rw with nero 5.5.9.9 on philips 228k and play them on toshiba sd-m1212 dvd-rom w/o problems and on a cyberhome standalone player

But looking at your brand player (Pioneer) u must be using dvd-r, not dvd+r? Anyway, I think OS HAS sometimes got something to do with it. Try some more settings/OS/etc and you'll be surprised!

[filmstud]

I wish I could report an amazing difference, but....

No luck. I tried the "UDF/ISO" with joliet UN-checked. My client reports his DVD Rom just spits the disk back out.

-I guess you can't make everyone happy.

-Filmstud