Doom9
17th September 2002, 20:50
it's not yet news time for the site so I'll just post it here:
Today we announced that there is an issue with all existing Pioneer DVR-A03 and DVR-A04 series DVD-R/RW drives, as well as the DVR-7000 and PRV-9000 (U.S. market only) set-top DVD Video recorders. The issue is that when blank, unrecorded 4X DVD-R and 2X DVD-RW media is inserted into these products, they may become confused and non-responsive. In some cases, if the drive or recorder is allowed to remain in this non-responsive condition for too long, damage to the unit's optical pickup may occur.
The new 4X DVD-R and 2X DVD-RW discs are not yet on the market, and will probably not be until sometime in October. This is NOT a problem with the new media - it's a Pioneer product issue only. All existing DVD-R and DVD-RW media will continue to work as it always has on our products. This issue does NOT affect anyone who has a RAM/R drive or +RW/+R product.
We STRONGLY urge everyone who has any of the following Pioneer products to log onto our website to either download a free firmware update (computer drives) or request an upgrade disc to be sent to them (computer drives and video recorders):
DVR-A03 drive
DVR-A04 drive
DVR-103 drive
DVR-104 drive
DVR-7000 video recorder
PRV-9000 video recorder
The website address is: www.pioneerelectronics.com/hs/ U.S. customers can also call 800-421-1623 to order an update disc if you prefer. Users in other regions of the world may wish to check on their respective Pioneer websites (e.g., www.pioneer-eur.com for Europe) for firmware update information.
NOTE that our OEM customers are fully aware of this situation, and that we expect resolutions to be provided by them soon.
I want to personally apologize for any inconvenience this situation may cause to any of you. I encourage everyone to take a moment to update their drives and recorders at your very earliest convenience to avoid any problems once the new high speed media becomes available.
Best regards,
Andy Parsons
SVP, Pioneer Electronics (USA), Inc
So... looks like the firmware released earlier on wasn't the final one. Second as the specs are now official I expect the announcement of the Pioneer 4/2x R/W burner soon.
Today we announced that there is an issue with all existing Pioneer DVR-A03 and DVR-A04 series DVD-R/RW drives, as well as the DVR-7000 and PRV-9000 (U.S. market only) set-top DVD Video recorders. The issue is that when blank, unrecorded 4X DVD-R and 2X DVD-RW media is inserted into these products, they may become confused and non-responsive. In some cases, if the drive or recorder is allowed to remain in this non-responsive condition for too long, damage to the unit's optical pickup may occur.
The new 4X DVD-R and 2X DVD-RW discs are not yet on the market, and will probably not be until sometime in October. This is NOT a problem with the new media - it's a Pioneer product issue only. All existing DVD-R and DVD-RW media will continue to work as it always has on our products. This issue does NOT affect anyone who has a RAM/R drive or +RW/+R product.
We STRONGLY urge everyone who has any of the following Pioneer products to log onto our website to either download a free firmware update (computer drives) or request an upgrade disc to be sent to them (computer drives and video recorders):
DVR-A03 drive
DVR-A04 drive
DVR-103 drive
DVR-104 drive
DVR-7000 video recorder
PRV-9000 video recorder
The website address is: www.pioneerelectronics.com/hs/ U.S. customers can also call 800-421-1623 to order an update disc if you prefer. Users in other regions of the world may wish to check on their respective Pioneer websites (e.g., www.pioneer-eur.com for Europe) for firmware update information.
NOTE that our OEM customers are fully aware of this situation, and that we expect resolutions to be provided by them soon.
I want to personally apologize for any inconvenience this situation may cause to any of you. I encourage everyone to take a moment to update their drives and recorders at your very earliest convenience to avoid any problems once the new high speed media becomes available.
Best regards,
Andy Parsons
SVP, Pioneer Electronics (USA), Inc
So... looks like the firmware released earlier on wasn't the final one. Second as the specs are now official I expect the announcement of the Pioneer 4/2x R/W burner soon.