no device detected

[philco]

when i run any of my programs like imgburn, ri4m, or dvddecrypter they all say (no device detected) when i run dvdfab the 2 drives i have work fine ive uninstalled and reinstalled all 3 programs and had no luck fixing my problem. please help thanks phil

[DigitAl56K]

Some software has options for the interface they use to talk to the drive, e.g. NT native API or ASPI. Check to see if changing such options helps. See if you have any burner SDKs installed that might be causing problems, similarly with any driver software that might affect access to the drive, e.g. AnyDVD or the like. Finally, check to see if there is a firmware update available for your drive. You must know the exact model number, often you can see it during bootup or in the device manager. New firmware can improve compatibility with various disk types. Never try to install a firmware that doesn't match the model number exactly, you can brick your drive.

[LIGHTNING UK!]

What does it actually say in ImgBurn's log window?

It'll give us a clue as to why the drives cannot be accessed.

[LoRd_MuldeR]

@philco:
ImgBurn supports various I/O interfaces (SPTI, ASPI, Patin-Couffin, ElbyCDIO). Did you try Switching the I/O interface yet?

[philco]

I 15:06:39 Total Physical Memory: 622,064 KB - Available: 248,500 KB
I 15:06:39 Initialising SPTI...
I 15:06:39 Searching for SCSI / ATAPI devices...
E 15:06:42 CreateFile Failed! - Device: '\\.\CdRom0' (E)
E 15:06:42 Reason: The maximum number of secrets that may be stored in a single system has been exceeded.
E 15:06:44 CreateFile Failed! - Device: '\\.\CdRom1' (F)
E 15:06:44 Reason: The maximum number of secrets that may be stored in a single system has been exceeded.
E 15:06:47 CreateFile Failed! - Device: '\\.\CdRom2' (G)
E 15:06:47 Reason: The maximum number of secrets that may be stored in a single system has been exceeded.
W 15:06:47 Errors were encountered when trying to access 3 drives.
W 15:06:47 These drives will not be visible in the program.
W 15:06:47 No devices detected!

[philco]

@philco:
ImgBurn supports various I/O interfaces (SPTI, ASPI, Patin-Couffin, ElbyCDIO). Did you try Switching the I/O interface yet?. thankyou i didnt think about it i just got dvdfab 6 and they use vso burning program thats why none of my other programs wouldnt work. thanks again phil

[LIGHTNING UK!]

You've got a virus.

http://forum.imgburn.com/index.php?showtopic=10038

Basically, download DrWeb CureIt! from http://www.freedrweb.com/ and that'll get rid of it. Then run your usual anti malware type apps like 'Spybot search and destroy' or 'Malwarebytes' Anti-Malware' to clear up what's left.

When you've done all that your programs will work again.