[solved] MeGUI freezes when I hit any 'browse' button

[Isley]

Hey all.

I've had a weird issue with MeGUI ever since I began using it on Windows Vista (32bit Home Premium).

It usually happens after I've opened a file from a browse window in any of the megui sub-components or main window. The first time I hit a 'browse' or '...' or 'select' button it works just fine. But most of the time when I hit any of those a second time megui will freeze. Some (rare) times the second time will work, but then not the third.

Here's an example :

I open AVS Script Creator, I make my script and then save and close the window, no problem so far. Now I have to encode the audio, so I click the '...' button next to the 'audio input' line in the main window and in 80% (rough estimation) of the time it will freeze.

Sometimes I'm in a lucky day and it doesn't freeze, so I can encode the audio. Now for the video then : I select which profile I want to use and then head for the bitrate calculator. I need to open the audio file I just created to let the thing no how big it is : I click the 'Select' button and then it freezes.

So far I haven't yet managed to browse my hard drive with megui more than 2 times in a row. Yet I could with my old laptop that was running Windows XP.

After a brief search in those boards I saw a few people seem to have a similar issue, but I haven't found any answer or solution.

I haven't encountered this browsing issue with any of the other application that I daily use. I made a search on google and saw that some people did have it (on somethng else than megui). Usually the issue was associated with the thumbnail caching, so I tried to disable it but it made no difference for me.

Any help would be greatly appreciated, I love this software but this issue is really annoying me.

Thank you.

[~bT~]

what codecs have u installed? divx, xvid coreavc etc..

[Isley]

I have Xvid and ffdshow

[Inspector.Gadget]

Go to "Control Panel" -> "problem reports and solutions" -> "View problem history" and see if clicking on an entry yields the name of the file responsible for the crash.
Alternately, go to the little search box on the start menu and type "event viewer"; select "Administrative Events" from the sidebar, wait for it to load, and look for the MeGUI errors (probably "Application Errors") in the central column, and post what the "faulting module" is.

If it only happens when you load an explorer window to browse for a file it may be an explorer problem.

[Isley]

Alright, I'll do that whenever I get my laptop back from repair ; keyboard became faulty like an hour after I made this thread, but I doubt it's related to the issue I have with MeGUI.

[Isley]

Go to "Control Panel" -> "problem reports and solutions" -> "View problem history" and see if clicking on an entry yields the name of the file responsible for the crash.
Alternately, go to the little search box on the start menu and type "event viewer"; select "Administrative Events" from the sidebar, wait for it to load, and look for the MeGUI errors (probably "Application Errors") in the central column, and post what the "faulting module" is.

Alright, I just did both things :

The problem reports and solutions panel gives the following :
Problem event name*: AppHangB1
Application name : megui.exe

The event viewer gives the following (I'm giving you the XML cause the non-XML is in french) :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-02T17:14:14.000Z" />
<EventRecordID>22029</EventRecordID>
<Channel>Application</Channel>
<Computer>*************</Computer>
<Security />
</System>
<EventData>
<Data>megui.exe</Data>
<Data>0.3.1.1016</Data>
<Data>c9c</Data>
<Data>01c99b5a378bf817</Data>
<Data>0</Data>
<Binary>430072006F00730073002D00740068007200650061006400000044006500610064006C006F0063006B0000000000</Binary>
</EventData>
</Event>

Hope you guys can make anything out of it, cause I can't.

[Sharktooth]

uninstall and reinstall the .net framework 2 and its updates.

[Isley]

uninstall and reinstall the .net framework 2 and its updates.

The one I have installed is 3.5, can I install the 2 without it auto-upgrading to 3.5 again?

EDIT : Well I can't reinstall it anyway. I've uninstalled 3.5, now when I try to install 2.0 it tells me "This application is already installed on your system" and won't go any further. I'll try to find a solution for this, in the meantime if you have any other suggestions...

[Isley]

Okay .net Framework is re-installed, took me a while and some sweat but it's done.

Now here's some weird and interesting stuff.

These are the steps I usually make to reproduce the freezing (in other words to check if whatever I did solved the issue) :

1 - Open an AVS script
2 - Close the preview Window that just popped up
3 - Open the bitrate calculator
4 - Click the 'Select' button
5 - Force MeGUI to close after it's frozen

Now I only just realized that I was doing step 2 : I've always been closing this preview window lately since it was annoying me more than anything and I didn't really thought it to be useful for solving my issue.

So I went through the same steps once more WITHOUT closing the preview window.... And MeGUI didn't freeze when I hit the 'select' button. I tried to click more 'browse' buttons in MeGUI, while still keeping the preview window opened and it didn't freeze at all.

So whatever the issue is, it comes from closing that preview window...

[Kurtnoise]

in your case, it's either a decoding issue from your filter chain or your avs script too much complex which takes time during rendering...

btw, you can disable video preview in the settings.

[Isley]

in your case, it's either a decoding issue from your filter chain or your avs script too much complex which takes time during rendering...

btw, you can disable video preview in the settings.
Hmm.... I would expect my Dual Core 2.5GHz with 4Gb of ram to be able to handle a simple AVS script like this (the source being a very basic DVD ripped on my hard-drive) :

DGDecode_mpeg2source("***********", info=3)
ColorMatrix(hints=true, threads=0)
#deinterlace
#crop
LanczosResize(640,352) # Lanczos (Sharp)
#denoise


Anyway I did some more tests after disabling previews.

Test 1:
1 - Open AVS Script Creator
2 - Set the options as show in the script above
3 - Save the script, which is opened automatically in the main window
4 - Open Bitrate Calculator
5 - Hit 'Select' => Freeze


Test 2:
1 - Open the above script directly in the main window
2 - Open Bitrate Calculator
3 - Hit 'Select' => Freeze

Test 3:
1 - Open AVS Script Creator
2 - Set the options to have the upshown result
3 - Save the script, which is opened automatically in the main window
4 - Hit the Audio Input '...' button => Freeze

Test 4:
1 - Open the above script directly in the main window
2 - Hit the Audio Input '...' button => No Freeze

What I conclude from these is that the freezing seem to happen when a window is opened and closed in megui.

[Kurtnoise]

ok...I stand corrected. It's not due to the avs script then. Freezing appears before or after you're loading audio stream ?

[Isley]

Well the freezing appears right when I hit the browse button, so it would be before loading the audio stream. But as I mentioned before, it also happen when I hit any other browse button, it's not just the audio one.

[Isley]

Any other thoughts? I tried the various compatibility modes without success....

[Kurtnoise]

No idea...sorry.

[Isley]

D*mn it.... Of course I had to have the one issue that nobody else has...

I tried to open a simpler avs script with just the opening filter line, no resize or anything else (you never know one of the filters could be messed up) still no luck.

I also disabled The video color settings in NVidia control panel, still no luck.

[~bT~]

i think that its a codec/explorer issue.. just my opinion as i did experience something similar in the past.

[Isley]

i think that its a codec/explorer issue.. just my opinion as i did experience something similar in the past.

And... Did you manage to solve it?

[~bT~]

^ yes i did. i uninstalled a few codecs & also removed some associations with haali.. cant remember what it was but i think it had something to do with haali trying to retrieve file info.

why dont u post a list of codecs etc u have on the system?

[toytown]

If its any help, i got exactly the same issue that was mentioned here on several machines with both megui and staxrip, hanging at exactly the same places as you mention.

On all the machines the culprit was Avisynth_MT, and using the single threaded version of Avisynth fixed this. If this was the culprit here (maybe reinstalling Avisynth fixed it), then perhaps a note somewhere in a readme, as it took me months to figure it out and i would hate for anybody else to go through the same pain.

[Sharktooth]

well, we didnt know. btw, avisynth_mt is "experimental" so you could expect any sort of problems.

[toytown]

well, we didnt know. btw, avisynth_mt is "experimental" so you could expect any sort of problems

Im not pointing any blame at anybody, just mentioning if that kinda information was available it would have saved me lots of headache, the only way i found out was a post in the Megui thread after ages and ages of troubleshooting, i also mentioned back then that it could perhaps be in the readme, or auto detected by the application and then a popup or something.

A lot of people know its not 100% stable, but use it for the boost it gives in their filters and some people may only try it once and then forget that, thats the version they have installed and so dont think it could be the problem a year down the line.

Anyways, the OP problem might not have been avisynth, i just thought i would mention it, in case it was, as he seems unable to pinpoint the exact cause.

[harnarn]

Hey Friends ..
I did have some kind same problem for 48hours..
I'v reinstalled and uninstalled different builds like 3001,3004,3014, bla,bla
Uninstalled and reinstalled K-Lite Codec Pack latest..
---,,---,,----AviSynth 2.5
and on and on different errors all the time , not able to red with avscreator
Avs error (http://i493.photobucket.com/albums/rr293/harn/0311020.jpg)

Not encoding:
No encode only time goes (http://i493.photobucket.com/albums/rr293/harn/03110202.jpg)

Bitrate Calculator add its own nubers and times:
Bitrate calculator (http://i493.photobucket.com/albums/rr293/harn/03110201.jpg)

Avs Synth not able to render:

Avs synth error 2 (http://i493.photobucket.com/albums/rr293/harn/0-0303001.jpg)

MeGui called it of four the day:
Me Gui fatal error (http://i493.photobucket.com/albums/rr293/harn/Namnlsavs2.jpg)

And so it went on and on..
I gave up and uninstalled MeGUI and AviSynth and net.Framework 1.1/ sp1 update and K-Lite Codec Pack.

But i didn't want to go in bed without a final try....
Installed first net.Framework 3,5 sp1
AviSynth 2.5.8 i think , the latest build
K-Lite Codec Pack latest build
and MeGui 0.3.1.1020
and loaded avsfile..no protest
loaded mkv file ....no protest
configured it ( mkv preset)
en queued it and start encode,
Like a clock it started up after 48 hours of headache
i don't knew what i did right but it was able to encode during night and give a output in right format..
..


Only on thing left i have to go in to process manager to stop MeGui runing in the background , but newer mind it works to encode with it..

The thing i can see in MeGui logfile is what net.Framework 3,5 sp1 includes 2.0

[Information] Log
-[Information] Versions
--[NoImage] MeGUI Version : 0.3.1.1020
--[NoImage] OS : Windows Vista Ultimate Edition x86 SP1
--[NoImage] Framework used : 2.0 SP1 (2.0.50727.3074)
-[Information] Hardware
--[NoImage] CPU : Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz

[Isley]

Im not pointing any blame at anybody, just mentioning if that kinda information was available it would have saved me lots of headache, the only way i found out was a post in the Megui thread after ages and ages of troubleshooting, i also mentioned back then that it could perhaps be in the readme, or auto detected by the application and then a popup or something.

A lot of people know its not 100% stable, but use it for the boost it gives in their filters and some people may only try it once and then forget that, thats the version they have installed and so dont think it could be the problem a year down the line.

Anyways, the OP problem might not have been avisynth, i just thought i would mention it, in case it was, as he seems unable to pinpoint the exact cause.
I'm not using Avisynth MT anyway, just the avisynth that's included with megui.

As far as my list of codec goes, I installed only ffdshow and xvid. I tried to uninstall them both but it didn't make any difference.

Now I would no be able to produce a complete and detailed list of all the video and audio codecs that could be included in Vista or some other software that I use.

[Sharktooth]

@harnan: it was all probably due to an avisynth problem. the directshowsource plugin was messed up or something...

@Isley: megui does not include avisynth, however it needs it.

[harnarn]

@harnan: it was all probably due to an avisynth problem. the directshowsource plugin was messed up or something...

@Isley: megui does not include avisynth, however it needs it.
Thanks for replay Sharky..
Hopefully it will work better now..
Cheers

[Isley]

@Isley: megui does not include avisynth, however it needs it.
My mistake.

I uninstalled the one I had, downloaded the latest version, installed it, forced megui to re-dowload the filters and it seems to be working now, no more freezing when there used to be. I'll do some more testing tomorrow though. Never thought Avisynth could be the source of the issue.

[harnarn]

My mistake.

I uninstalled the one I had, downloaded the latest version, installed it, forced megui to re-dowload the filters and it seems to be working now, no more freezing when there used to be. I'll do some more testing tomorrow though. Never thought Avisynth could be the source of the issue.

Friend ..
After reinstalling everything it works like clock for me..
Cheers

[Isley]

Well it seems my problem is solved indeed. I'd like to thank everyone for their help.

Cheers!