Random crash with 1.27.3

[tom942]

Hello,

I don´t know the reason but randomly, my WinXP SP2 crashes when I start the latest version.

It gives me a blue screen, with this technical info:

STOP 0x0000007F (0x0000000D, 0x0000000, 0x00000000, 0x0000000).

I don´t know if it happens with earlier versions because I've been a while without doing backups, but this is the first time I've got such problem. Now I remember that I have used a lot 1.26.6 without any problems (when you introduced more matrices to choose).

I have uninstalled and reinstalled, and it still does it randomly. I open and close the app several times, and for instance, the fourth open, it crashes.

I've got a bunch of matrices in the matrix dir, but never before, they gave me problems.

And new software I recently installed, in case you know it gives conflicts:

Apple Safari with Bonjour and Apple Updater
Skype
Zatoo
Joost

Regards.

Edit: I have uninstalled 1.27.3 and installed 1.27.2. I've been open and close several times this version, and it doesn´t seem to crash. I hope it helps.

[James35]

Might be an XP issue, Seems ok on Windows Vista Ultimate SP1..

[jdobbs]

I'm running it on XP SP2 with no issues. I've done quite a few encodes with 1.27.3 (for a couple of weeks of testing). A conflict of some sort, maybe? Not sure. Let's see if anyone else reports an issue.

[tom942]

The day before yesterday, I tested the program in Safe Mode (F8).

This way it doen´t seem to crash, so I loaded WinXP in the normal way, and I uninstalled sound drivers (it still crashed).

Then I unistalled video card drivers (ATI 8.1 Catalyst), clean the keys from registry (with Guru3D Driver Sweeper) and try it with the generic VGA driver.
It seems not to crash, so I installed first the new drivers (ATI 8.3), tested again and it seems to work. Then I installed Catalyst Control Center and neither, it also seems to work fine.

I opened and closed the program a lot of times, about fifty, and there's no crash at the moment.

I've done the same thing yesterday, open and close, and it seems not to crash anymore.

My videocard is an ASUS x1950Pro 256MB. The previous drivers, were version 8.1 and the new ones are 8.3.

Just note that with previous versions, the system doesn´t crash.

If I've got more problems, I'´ll let you know :).

I hope it helps if someone got a similar problem :).

@JDobbs

I'm sorry if you were debugging the code trying to find the bug and lose your time :(.

Regards.

[jdobbs]

No problem. That's why I'm here.

[jonnybravo]

I am also getting BSOD with new version
When I encode with procoder is when it crashes.

[OPS]

Crashes on XP when CCE encoding is to start

[jdobbs]

What revision (SP) of the O/S are you using, what version of CCE? Does the encode start at all? Does DVD-RB disappear, or is it CCE that crashes?

I've tested it on two OS's (XP w/SP2 and Vista w/SP1) with four different versions of CCE (Basic 2.70, SP 2.50, SP 2.70, and SP2) and they are all working correctly together.

[OPS]

XP PRO SP2 up to date

Rebuilder creates initial files fine and HC encoder runs fine doing bitrate re-distribution, but as soon as CCE is to run rebuilder shuts down and all programs close/vanish/crash. This is the same for CCE SP & SP2.

[archaeo]

Not confident it's related, but this type of crash - where RB 'vanishes' during the CCE encode phase - sounds somewhat similar to what I've experienced: http://forum.doom9.org/showthread.php?p=1116137#post1116137. My whole OS doesn't shut down, but RB and CCE does. Happens with both CCE Basic and SP. I've also noticed this behaviour on other titles as well, but only when I use the segment editor. All other encoding projects where I haven't used it have been fine. I'm also running XP SP2.

[bmnot]

1.27.3 Pro crashes for me as soon as it tries to encode. It prepares everything, creating about 1MB of D2V, AVS etc files. I assumed that it couldn't call on the encoder(s), but I tried with all encoders.